More than an year waiting for a withdrawal request. They only give automatic answers. Support does not work. They don't pay.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Started using it earlier this year was ok. But since last two months can't make any withdrawals which is impacting me badly financially. Standard response from them is sorry we can't give you an ETA.... See more
BDSwiss Global ID : 2229279 Account ID: 1718422 I told the company that I was in desperate need of my withdrawal due to medical emergency, but they obviously did not care. They gave the same h... See more
Company replied
I've been using bdswiss for the past 5 years, never had a problem until recently. Somehow no withdrawal is being processed and it has been going for a while now. It starting to look like they... See more
Company replied
Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
2.0
Poor
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawal issues.......Scam Broker
Withdrawal issues...Its been 3 months.......Scam Broker
I need my funds BdSwiss....
Not Recommended Broker....
1 October 2024
Unprompted review
Reply from BDSwiss
Hi Bilal Arshad BILLI,
We are sorry to hear that you feel this way about your experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you for your patience.
The BDSwiss Team
BDSWISS SCAM
BDSWISS SCAM
BDSWISS has let themselves go to such a level that they don't even want to return the rest of the deposit. I can't even imagine what those clients who have a profit with them are doing.
I made a deposit of 100 euros and lost 20 euros and after that I decided to withdraw the rest of 80.20 through the Skrill payment system. I could understand if the withdrawal was through a bank transfer that there could be some delays, but through Skrill, withdrawals are made very quickly. 15 days have already passed and they don't want to return this ridiculous amount to me.
I contacted them in the chat 4 times and they say that they have some difficulties, I don't feel sorry for this money, let them keep it for themselves.
I'm even glad that by losing such a small amount I figured out that they are scammers and can warn other traders not to contact them.
I wish everyone profitable trading!!!
My account 8119579
3 October 2024
Unprompted review
Reply from BDSwiss
Hi Andriana,
We are sorry to hear you feel this way about your experience. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you for your patience.
The BDSwiss Team
Just stay from this broker,they are…
Just stay from this broker,they are serious SCAMMERS,how comes when depositing is very smooth, but payouts is where they till is working tirelessly to resolve, RUN..RUN..RUN..RUNNNNN,,BIG SCAMMERS
18 October 2024
Unprompted review
Reply from BDSwiss
Hi Alfred ,
We are sorry to hear you feel this way about your experience. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you for your patience.
The BDSwiss Team
The problem with this broker is that…you won't be able to withdrawal your money after deposit and even after trading and making any profit.
The problem with this broker is that they are not honest. The make it look like the system issues they say to have is just happening but its not the case they may not even have the money to facilitate withdrawals.
I don't think people should trust them they have not given me any reason to. If you ask them about your delay withdrawal they give you the same scripted message but that isn't helpful, bottom line is if you deposit your money with them don't expect it back.
19 September 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Regulated Liars
well i already submitted a review and that these scumbags will not pay me my withdrawal and they answered my post saying we really hope to hear from you soon. Now that is a joke ! because they will not pay me and they will not give me an ETA on when i will get paid...i was told by one account manager that spilled his guts and he told me they had some really bad business practices and that they are in trouble. i have been waiting for about a month and they have not even a hint at paying me but yet ...they still take peoples money...and they are regulated by Cysec and Cysec will not do anything and will not shut them down for their malpractice. Don't need any answers from you lying account managers from BDSwiss = do not answer this post with your fake "we are sorry" "we will take care of it " Liars SHAME SHAME ON YOU ...YOU ARE PATHETIC
20 September 2024
Unprompted review
Reply from BDSwiss
Hi Terance BOOMER, we are sorry to see that the matter is continuing to affect your experience. As already advised, please contact us with the necessary information. at: https://global.bdswiss.com/complaint/ We look forward to hearing from you.
The BDSwiss Team
Withdrawal issues
I've been using bdswiss for the past 5 years, never had a problem until recently.
Somehow no withdrawal is being processed and it has been going for a while now.
It starting to look like they have a cashflow issue.
Be aware of that before getting into business with them.
14 October 2024
Unprompted review
Reply from BDSwiss
Hi Yanis Belgaid, thank you for your patience so far. We are sorry to see that the matter is affecting your experience. Kindly note that our team is looking into this issue in order to resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
THIEVES, CON ARTISTS & SCAMMERS THATS WHAT THIS BROKER IS!!!!!!
THIEVES, CON ARTISTS & SCAMMERS THATS WHAT THIS BROKER IS!!!!!!
I requested a withdrawal of $63 on the 30th, which was rejected without a valid reason. Afterward, I went ahead and made further trades on my account & increasing my profit. I then requested a withdrawal of $217, and again, they rejected it. Now, I am trying to withdraw my entire account balance, and they are refusing! This broker is nothing but a scam. They use your money as liquidity because they clearly don't have any of their own. If you value your funds, stay far away from this scamming broker. Every time I check reviews, their response to 1-star ratings is always the same-like a robot spitting out meaningless apologies. They don't care about your money or your complaints. In my experience, they'll steal your funds without hesitation, and they don't even bother pretending to care. Avoid broker if you don't want to be another victim
this is a review i wrote on the 4th of oct but they managed to get it removed now its 4 weeks of waiting for my money and they have rejected my withdrawal
oooh! and my client id is 2610618 my name is Joshua
13 October 2024
Unprompted review
Reply from BDSwiss
Hi Joshua,
Thank you for your consistent reviewing efforts. Kindly note that your previous review was removed by Trustpilot because you have abused Trustpilot guidelines by creating 2 accounts and using them to leave more reviews. As already advised, our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience.
The BDSwiss Team
I have pending withdrawal of 500$ from…
I have pending withdrawal of 500$ from 45 days now, no one is responding to my emails and no positive response on chat services. Please be aware of this company.
14 October 2024
Unprompted review
Reply from BDSwiss
Hi Asma,
Thank you for your patience so far. We are sorry to hear that this matter is continuing to affect your experience. As already advised, our team is looking into the matter and try to resolve this as soon as possible. We thank you again for your patience and greatly appreciate your understanding.
The BDSwiss Team
They have advised that all withdrawals…
They have advised that all withdrawals will be done in 10 business day, can anyone confirm this?
11 October 2024
Unprompted review
Reply from BDSwiss
Hi Muhammad Zeeshan,
Thank you for your patience so far. We are sorry to hear that this matter is continuing to affect your experience. As already advised, our team is looking into the matter and try to resolve this as soon as possible. We thank you again for your patience and greatly appreciate your understanding.
The BDSwiss Team
Terrible Experience - Avoid at All Costs!
Awful experience with BDSwiss. They are withholding my withdrawal, and every attempt to contact customer service has been ignored or met with vague, unhelpful responses. It’s been weeks, and I’m still unable to access my funds. WARNING: This company is not to be trusted! To make matters worse, it seems they are discriminating based on location. Clients in other countries are able to withdraw their funds, but they are intentionally blocking withdrawals for certain regions. Do NOT invest or deposit any money with them! If you're considering doing business with them, think twice! They are unprofessional, discriminatory, and have no respect for their clients' hard-earned money. Save yourself the frustration and look elsewhere!
Wait here's another of their vague, unhelpful responses 👇🏽
11 October 2024
Unprompted review
Reply from BDSwiss
Hi V M,
Thank you for your consistent review efforts. We are sorry to see that the matter is still affecting your experience. As already advised, we understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
Once a Scammer Always a Scammer
its been a Week but Still no Withdrawal ....And No chances to get my funds.......Cuz there is no legit reason to hold the withdrawals.....why BDSwiss scamming
1 October 2024
Unprompted review
Reply from BDSwiss
Hi Mehoonna,
Thank you for providing us with your account details. We are sorry to see that you feel this way about your experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding so far
The BDSwiss Team
Nice app but...
Nice app, easy to handle, I do not have any issue until the last Sunday when I try to withdrawal commissions. It's very nerveracking see all day your transactions in Hold status. I'm very concern about that, if I will collect or not.
5 October 2024
Unprompted review
Reply from BDSwiss
Hi David Cohen,
We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding.
The BDSwiss Team
Scam
It's been a month since my withdrawal has been on hold, support doesn't indicate the reason why it is on hold and doesn't provide solutions either, I don't know if I've already lost my money.
If you want to avoid problems, don't create accounts with this Broker, it's a scam.
10 October 2024
Unprompted review
Reply from BDSwiss
Hi Miguel,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your account, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
I have one Withdrawal of 150 usdt…
I have one Withdrawal of 150 usdt ordered two weeks ago. But the broker doesn't pay claiming technical problems. He says that my money is safe with them because they are regulated. But I need my money with me, not with them. They are not paying anymore, nor the deposits.
30 September 2024
Unprompted review
Reply from BDSwiss
Hi Luis,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your account, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal is on Hold since Last Month.
I have been waiting for my withdrawal since Last Month.
I have placed notices to relevant department many times but nothing happened.
Client ID:1742825
9 September 2024
Unprompted review
Reply from BDSwiss
Hi Muhammad Zohaib,
We are sorry to hear that the issue is still affecting your current experience. Thank you for your patience so far. We really appreciate it. As already advised, our team is looking into the matter in order to try and resolve this as soon as possible. Thank again for your understanding.
The BDSwiss Team
Scam broker, withdrawl issue
Scam broker, they hired a girl in which she guides you in every step till deposit after that if you are having withdrawl issue she will not reply also no one guides on their contact, im unable to withdraw my money
1 October 2024
Unprompted review
Reply from BDSwiss
Hi Asma,
We are sorry to hear that you feel this way. Kindly note that the name, email and phone number you have provided us do not match any of our records. Although we have raised this with Trustpilot we were unable to obtain the information which you shared with them which show confirmation of your experience.
Since we cannot identify your account we are unable to investigate this further. For further assistance feel free to reach out to our support team through the relevant channels.
Thank you,
The BDSwiss Team
Swap and Withdrawal issue
R1.Why are you charging swap?We opened swap free account plz resolve this issue.
R2.Almost 10+ days waiting for withdraw.
Client id 2647149 ijaz ahmed ahmedani
10 October 2024
Unprompted review
My first broker and had no problem…
My first broker and had no problem until now . There’s a problem with the withdrawal it’s been 3 days and my withdrawal is still processing.
28 September 2024
Unprompted review
Reply from BDSwiss
HI Michael Singh,
We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding.
The BDSwiss Team
No withdrawal after 5 days
No withdrawal after 5 days! BEWARE!!! This broker is a scam!
3 October 2024
Unprompted review
Reply from BDSwiss
HI Breno VANDER,
Thank you for your patience so far and for providing us with your account details. We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
They don't process my withdrawal since…
They don't process my withdrawal since I submitted my withdrawal on 8 of August 2024, till this day 7 October.
My BDSwiss Global ID: 2708446
8 August 2024
Unprompted review
Reply from BDSwiss
HI Alfayed Alfayed,
Thank you for your patience so far. We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.