More than an year waiting for a withdrawal request. They only give automatic answers. Support does not work. They don't pay.
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See what reviewers are saying
Started using it earlier this year was ok. But since last two months can't make any withdrawals which is impacting me badly financially. Standard response from them is sorry we can't give you an ETA.... See more
BDSwiss Global ID : 2229279 Account ID: 1718422 I told the company that I was in desperate need of my withdrawal due to medical emergency, but they obviously did not care. They gave the same h... See more
Company replied
I've been using bdswiss for the past 5 years, never had a problem until recently. Somehow no withdrawal is being processed and it has been going for a while now. It starting to look like they... See more
Company replied
Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Scammers. Don't trust, see the chat
Hello. Welcome to BDSwiss Support! This Is Mochammad. How can I assist you today?
Yury Sokolov
11:07
Why are you holding my withdrawal for 2 weeks now?
avatar Mochammad
11:07
Kindly note that your withdrawal will be processed as soon as possible. We are currently still experiencing some technical issues in processing withdrawals. However, our team is currently working to resolve the issue as quickly as possible.
Yury Sokolov
11:08
do you have a phone or email to contact areal person?
avatar Mochammad
11:08
I am a real person 🙂
Yury Sokolov
11:09
then give me reply: why and when?
avatar Mochammad
11:09
As per previous messages, we are currently still having some technical issue related to withdrawals
avatar Mochammad
11:10
We also cannot provide an exact timeframe at the moment, unfortunately

Reply from BDSwiss
CySEC Licence Suspended
CySEC Licence Suspended
They no longer have Cysec regulation since the end of 2024; I think we will never see our money again.

Reply from BDSwiss
I provided additional information, but BDSwiss ignored it
In my previous review I wrote:
**********
It is almost two months have past since I am waiting for my withdraw request to be resolved. No success. Only things I receive are the emails something about " we sincerely apologize", "unable to provide an exact timeframe for resolution" and "appreciate your patience".
BDSwiss, since two months I already do not care about your appreciation. I just ask you to give me back my money, as you should.
**********
BDSwiss responded:
**********
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
**********
I want to inform you that BDSwiss is not telling the truth.
Trustpilot informed me that BDSwiss requested additional information. I have provided my email request tickets' numbers. BDSwiss could find my account details by finding my email requests in their incoming emails. Also I had a long emailing with BDSwiss representative Marsela S. Here are ticket numbers AGAIN - 1444433, 1441850, 1439832.
BDSwiss, do not act like a scam!

Reply from BDSwiss
Bdswiss sucks
Bdswiss sucks! I attempt twice of withdrawal my funds and it credited back to my trading account with no acceptable reason, well if you have account in bdswiss good luck! Until I burned my account beware of this kind of broker! It's a full of shit

Reply from BDSwiss
The withdrawal was not processed
Hello, I am Mehdi Shayani with account number 40284548
On 03 Dec 2024, 15:50, I deposited an amount of 110 dollars and after some time I wanted to complete the withdrawal, which was 108 dollars, but they said that my proof of residence is not valid and they did not process the withdrawal because my proof of residence is in my father's name, as I am. I live with my father
The online support chat on the site told him to provide a document to prove that the person is his father. I also sent my birth certificate, but they still didn't accept it.
Broker thief, scammer and scam, be careful

Reply from BDSwiss
i just start using it in 2024 i was…
i just start using it in 2024 i was trading on other broker but bdwsiss recommended by a senior......
i have a slightly big account here
but from sep 2024 they stopped giving withdrawal and telling the issue of "technical issues"
4 months and technical issue....
A kind of scary joke it is

Reply from BDSwiss
Can we get our withdrawal before 2026
Can we get our withdrawal before 2026 ? Or if need be, we get our funds via the Investor Compensation Fund clause ?

Reply from BDSwiss
It is been more than 3 months since i…
It is been more than 3 months since i am facing continuously withdrawal issues. All i am getting in return are the emails of having patience while it is effecting us financially and mentally.
Even after 3 months the are replying same that our team is looking for issues.

Reply from BDSwiss
No withdrawals
No withdrawals
They’ve been “working on it “ since August but nothing has improved, are they really even working on it?!!
Unreliable
Do not use this broker

Reply from BDSwiss
Withrawal Issue
@BDSWISS dont reply me with your template and repetitive sentences
This issue is unbelivable!
More than 2 mnths for withrawal
Oh🤯🤯🤯

Reply from BDSwiss
Terrible people
Terrible people. It's been 5 months since you can't withdraw your money out. Their support kept lying about some team working on payment processor. Which payment processor takes up to 5 months to fix? These guys are pure scammers. They surely don't have any money to pay out. They're just full of big lies.

Reply from BDSwiss
I can’t withdraw my money for long time…
I can’t withdraw my money for long time and the support so stupid give unclear answer …
Like answer machean … same msgs keep reapet it …. I put a lot of money now I wanna withdraw 100 usd can not get it

Reply from BDSwiss
Totally stuck of funds don't use it i…
Totally stuck of funds don't use it i have stuck my whole fund in this bloody bdswiss

Reply from BDSwiss
scam company dosent payout waste off…
scam company dosent payout waste off time they just wait for you to blow up your account they used to be good but now just bull shit.

Reply from BDSwiss
Not Processing Withdrawals Since September – Unacceptable Service
I had an awful experience with this company. I've been trying to withdraw my hard-earned funds for so long, but every time I ask, they give me the same excuse: "we're working on it." This has been going on for far too long, and it's clear they are just delaying and making excuses repeatedly.
It's extremely frustrating and disappointing to see how unprofessional they are. They have no respect for their clients' time, effort, or money. I worked hard to earn these funds, and they refuse to release them. I would not recommend this company to anyone. Save yourself the stress and avoid them at all costs.

Reply from BDSwiss
BDSwiss Withdrawal Problems
Ever since Aug 12, 2024 (I’m still trading the account and logging the withdrawal monthly till now in Dec 2024),I’m having problems with withdrawal from BDSwiss where this wasn’t an issue before Aug 2024. I tried all methods of withdrawal (ie Credit Card, Bank Wire & Skrill) but the Supports from BDSwiss could only gave the standard reply “Due to Technical Issues …..” , this is pretty distressing consider that this is one of my big accounts. BDSwiss CEO and or owner of BDSwiss should come to public to address the issues rather that just hide behind a team of “contract support team”. This experience just give the trader a bad bitter aftertaste and also tarnish the name that SWISS suppose to stand for quality and reliability.

Reply from BDSwiss
BDSwiss is a very bad and fraudulent…
BDSwiss is a very bad and fraudulent broker. They have taken control of traders' funds and are no longer allowing withdrawals. I have been requesting them to return my funds since September, but they just keep lying, saying their team is working on it when there is no such team. They have deceived many traders and broken their trust. I request all the traders who are affected by their actions to file as many complaints as possible against them. They are registered in Mauritius and the UAE.

Reply from BDSwiss
4 months pending withdrawal of 2k no…
4 months pending withdrawal of 2k no profit more than 30lot traded loss couple hundreddollars still my withdrawal not been processed, BDSwiss Global ID: 2708446

Reply from BDSwiss
Scammers no withdrawl…
Someone refer to me this broker from YouTube it's a big scam I have deposit now can I withdraw my money back email them so many times not been resolved from 2 months anybody reading this review please don't deposit with this broker I don't want a body else in this situation thinking now how to take action about them how they can do fraud with people anybody knows any legal advice to take action against them please let us know as there's lot of people withdrawl they are holding from few months

Reply from BDSwiss
Waiting since August 19th 2024
Waiting since August 19th 2024, withdrawal pending. PLEASE!! Its been a long wait.
Stop your robot responses and give me my money!

Reply from BDSwiss
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