More than an year waiting for a withdrawal request. They only give automatic answers. Support does not work. They don't pay.
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Started using it earlier this year was ok. But since last two months can't make any withdrawals which is impacting me badly financially. Standard response from them is sorry we can't give you an ETA.... See more
BDSwiss Global ID : 2229279 Account ID: 1718422 I told the company that I was in desperate need of my withdrawal due to medical emergency, but they obviously did not care. They gave the same h... See more
Company replied
I've been using bdswiss for the past 5 years, never had a problem until recently. Somehow no withdrawal is being processed and it has been going for a while now. It starting to look like they... See more
Company replied
Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
2.0
Poor
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
WITHDRAWAL ISSUE ITS NOW THREE MONTHS
WITHDRAWAL ISSUE ITS NOW THREE MONTHS NO RESPONSE THEY BLOCKED OUR WITHDRAWAL.I HEARD THEIR MANAGER OPENED HIS OWN BROKER WITH OUR MONEY SO NO HOPE THIS IS BIGGEST SCUM THEY MUST BE SUED FOR FRAUD
6 December 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal Issue
Very very bad broker My withdraw js not receive since last 2 months Kuttay day bachay Haramday Dallay Bdswiss is Fruad Bdswiss defalter defalter defalter koi b is panyak broker may na phasay
5 December 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal issue
My withdrawals are on hold since September and I don't know when to expect my withdrawals. Team is always saying technical delay and it's been 3 months the issue is not yet solved. Kindly BDSwiss please process all my withdrawal as soon as possible.
My BDSwiss ID: 2734054
Thank You
6 September 2024
Unprompted review
Reply from BDSwiss
Hi there,
We are sorry to see that you are still affected by the matter. As we have previously advised, our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding so far
The BDSwiss Team
Withdrawals With held for months!
Not allowing withdrawals and will send the same response of apology to everyone since they can't provide enough proof why they can't return funds to everyone terrible broker.I could have given a negative rating for 3 1/2 months now! Don't bother responding to me even I shall give bad reviews on every platform even though you limited it on Twitter!
3 September 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Just terrible.
Simply terrible.
All the account managers try to make you delay the withdrawal and they persuade you to bad trades.
More than that and very bad, they hold your money. I have 2 month since i had requested withdrawal and they just find excuses. Stay away. search other platforms.
3 December 2024
Unprompted review
Reply from BDSwiss
Hi Georgel Ene
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
BDswiss Is Scam Do not invest
BDswiss Is Scam Do not invest
No withdrawals
3 December 2024
Unprompted review
Reply from BDSwiss
Hi Hamza Afzal,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Traumatic
Traumatic platform i was really hurt, The only trustworthy and sincere platform is good Value they are full of sincerity and dignities.
2 December 2024
Unprompted review
Reply from BDSwiss
Hi Hilda Aguilar, thank you for your review,
Kindly note that we have no activity from your account for quite some time and therefore, we cannot pinpoint an experience that could relate to your comment. If you require any assistance, please contact our team through the relevant channels.
Thank you
The BDSwiss Team
Withdrawal Request Not Honoured
Attempted withdrawal request on 11th Nov. 2024. Money not transferred within the specified time.It's now been nearly 3 weeks. I contacted BDSwiss support, they said it was an internal process problem. No timeline could be given for resolution. I notice there are dozens of similar reviews with withdrawal issues, some A/C holders reported still waiting months for their refunds. Make sure you lodge a complaint with BDSwiss 1st. Then make a complaint submission to the financial regulators (1)Financial Services Commission in Mauritius(FSC) and (2)Financial Services Authority in Seychelles(FSA).They will both ask for all supportive documentation for correspondence with BDSwiss. The regulators must receive all complaints in order for the best chance to get a positive outcome.
20 November 2024
Unprompted review
Reply from BDSwiss
Hi Greg Williamsky,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
3 months so far no withdrawal
3 months so far, and there is no one single withdraw progressed, this is a robbery
25 November 2024
Unprompted review
Reply from BDSwiss
Hi Ahmed, thank you for your review.
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Reply from BDSwiss
Hi Iliass EL-jaouni, thank you for your review.
Kindly note that we could not identify a recent interaction with our team and therefore we cannot pin-point to any incidents that may have affected your experience. If you require any assistance, please feel free to reach out to our support team through the relevant channels.
Its been 90days BDswiss held my…
Its been 90days BDswiss held my withdrawals and not releasing it 1is 500$ and 1is 395$ money is money sir. You are not even giving us some proof that you are doing some and you have any problem in real just helding it is not fair we want our money sir.
Account number: 110004496
BD swiss ID: 2735522
4 September 2024
Unprompted review
Reply from BDSwiss
Hi Rider Games,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Absolutely unacceptable
Absolutely unacceptable. No or very few payouts for about 4 months. That is unacceptable for such a large company. After 10 years I am now changing my broker. It is disgraceful how the company is operating.
20 November 2024
Unprompted review
Reply from BDSwiss
Hi Frank Deschner,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
I am working from long time with…
I am working from long time with bdswiss but from 2 month holding withdrawals don't wait do case or complain because they waiting wash your account or may be they wash your account.
18 November 2023
Unprompted review
Reply from BDSwiss
Hi Abdul Rahim,
Thank you for providing your account details. We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
File A Case Against BDswiss
Everyone who's funds are held up by bdswiss.
Let us escalate this issue to regulatory bodies such as CYSEC, Mauritius FSC and Financial Ombudsman Service and also legal aid and advocacy group.
It seems we have to ruin their reputation before they take this matter seriously. Please let me know your thoughts on this
17 November 2024
Unprompted review
Reply from BDSwiss
Hi Frank Napoleon,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Withdrawal issue
Greetings bd swiss,
I am having withdrawal issues…
My withdrawal hasn’t been processed since 3 weeks now …plz process my withdraw as i am in need of some funds.. thank you
15 November 2024
Unprompted review
Reply from BDSwiss
Hi Faizan Ahmad,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Still unable to process my withdrawal
Following the guidelines from the company, I raised a formal complaint with the team. It been over 6 weeks since I raised my request for a withdrawal and they are still giving me an non answer. Please do not give your money to BDSwiss. Invest it elsewhere.
7 October 2024
Unprompted review
Reply from BDSwiss
Hi Tabitha Mutua,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
I want to alert everyone about my…
I want to alert everyone about my experience with this company. There are numerous reports online indicating that the individuals behind it are involved in fraudulent activities. The operation seems to be managed from Germany and Dubai by someone named Van Mulkus, who presents himself as a wealthy individual. However, my experience suggests otherwise.
I have been trying to withdraw my funds for the past three months without success. Since the accounts are registered in Seychelles, there is very little recourse available. It appears that the company is nearing insolvency. Please be cautious and stay away from this organization.
1 October 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
withdrawal issues since 2 months
It is been 2 months since i am continuously withdrawal issues. All i am getting in return are the emails of having patience while it is effecting us financially and mentally.
Even after 2 months the are replying same that our team is looking for issues.
12 September 2024
Unprompted review
Reply from BDSwiss
Hi Mirza Usman,
We are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Unresolved Withdrawal and Poor Customer Support
As a long-time client of BDSwiss, I recently faced an unprocessed withdrawal request that has been ongoing for weeks with no resolution or clear communication from the support team. The prolonged delay and lack of transparency have not only affected my trading performance but have also caused significant stress and impacted my mental health. Despite numerous follow-up attempts, the responses have been vague and generic, showing a lack of accountability and care for client concerns. This experience has left me disappointed and questioning BDSwiss’s reliability. Potential clients should consider this when choosing a broker.
1 October 2024
Unprompted review
Reply from BDSwiss
Hi Imad Yousfi, we are sorry to see that your experience is still affected by the matter. We understand that this can be frustrating and we appreciate your patience so far. Kindly note that our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
Withdrawal Delays, are you going to be a SCAM?
May I know the real reason behind the delays and on hold withdrawals that many people has been facing in the past two months?
It has been 2 months, the person in charge that use to service also left the company. Please, give me back my money
13 November 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
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