Beatport has issues with showing the correct keys and bpm. But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox. That is the my only pet pe... See more
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For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Contact info
United States
- support@beatport.com
- www.beatport.com
Replied to 36% of negative reviews
Typically replies within 1 month
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A Seamless Experience with Beatport
Support was prompt, friendly, and super helpful, exactly what you'd hope for. Add in Beatport’s comprehensive, lossless-ready music library, genre-focused search tools, and deep roots in DJ culture, and it's easy to see why it's the go-to platform for electronic music professionals.
Very helpful!
I've used Beatport for 20 years now...
I just realised I've used Beatport for literally 20 years at this point, and I've never written a review, despite always being impressed by the service. I can't speak to the current subscription side of it, because I've never used it, but whether you just buy individual albums & tracks or you use their subscription, it's soooo easy to dig for gems for literally hours at a time, because all you need to do is click on the artist, remixer, or label and be presented with another rabbit hole to go down. I'm always a bit perplexed by the charts, but I presume that's just because I have different taste to the people buying the most popular tracks (unless labels/artists can buy their way onto the chart, which would suck...).
Anyway, Beatport is great, and has a huge catalogue of music, and the few times I've ever had to use their customer service, they've responded quickly and been really helpful. Shout out to Roberta for sorting out a billing issue I recently had, which actually prompted me to write this review :P
Great service - happy diggin', y'all :)
Quick and helpful customer support.
I wanted to recover my account and all…
I wanted to recover my account and all the music I bought some years ago and the people really helped me very friendly and quickly. Now I am happy to have again access and explore new, well sorted and nicely presented music.
I am a long term user of Beatport
I am a long term user of Beatport. Since 2007 . I find it to be an unbelievable music store which brings crate digging & discovery to new levels for DJ’s . The staff are more than helpful when you have an issue with a download , an upload or with your general account . It’s the only music site I use and have used for years now .
Great Help
Needed assistance with an account issue and it was resolved really quickly by Santi who kept me up to date with progress etc. thanks.
Good catalogue, great support
Good catalogue, great support service but... the website is horrible ! no ergonomic improvements in the 14 years I have been a customer, it's slow, heavy, searching something is painful.
I had an issue with billing after my…
I had an issue with billing after my free trial. I emailed customer support and they were kind, quick and helpful in resolving.
Honestly one of the most rapid…
Honestly one of the most rapid troubleshooters ever experienced among other similar olatforms. Great work!
Thank you for fast resolved my problem…
Thank you for fast resolved my problem with subscription refund. ;)
My trusted source of dance music
Excellent online music store for DJs & electronic music lovers
Beatport offers an outstanding choice of music across a huge range of genres, making it easy to find exactly what you’re looking for. The site is well-organised, with curated sections and charts put together by the team, which makes shopping and discovering new music a smooth experience.
If you enjoy digging for music, you can easily spend hours crate-digging through millions of tracks. The shopping process is straightforward, and it’s always worth keeping an eye out for discount codes – you can often save up to 30% off your full cart.
Overall, a brilliant platform for DJs and anyone passionate about dance music.
Got What I Needed Immediately
Customer Service was quick, clear, and simple. Got what I needed immediately. Thank you
Chart Removal Support
I accidentally posted a chart on my account, and needed it removed. I contacted support, and Cory helped me remove it swiftly! Really happy with my experience!
Great always!
Amazing customer support
Amazing customer support, helpful and quick resolution. The site itself (mainly the search functionality) could use an update however.
Garbage.....
Considering they are an online store, the biggest in EDM, you would think as the website is the only way to market for them it would be exceptional. It certainly is that but exceptionally sh1t - terrible from to back, the search facility is like something we had on a ZX Spectrum in the 80's - the site is garbage.

Reply from Beatport
website is absolutely dogshit
website is absolutely dogshit, and that already for a few years (bugs, lags, glitches,..), they dont give f¨*ck... You cant redownload tracks... super expensive.. you pay extra for WAV.. PLSSS buy your music on Bandcamp they care about the customer, the artists and the music industry

Reply from Beatport
I cant even log in what a piece of…
I cant even log in what a piece of garbage beatport is
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