I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from th... See more
Beautycow.com
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See what reviewers are saying
Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would def... See more
I am a new customer, have used them twice to order some Dermalogica products. Their prices are hard to beat but more importantly their service is excellent. You place your order, it arrives within a f... See more
I have recived outstanding customer service from start to finish with beauty cow. They have absoulty amazing products and brilliant prices. I brought the Tom ford velvet orchid which smelt absoulty st... See more
Company details
Information provided by various external sources
We are driven to make www.Beautycow.com your first thought when purchasing the brands we sell. We offer free shipping in the UK or priority shipping if something is needed quickly. We always respond to emails and calls in person and hope you enjoy using our site.
Contact info
PO Box 1160, UB8 9AJ, London, United Kingdom
- 01143503325
- Customerservice@beautycow.com
- www.beautycow.com
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Excellent value
Ordered on a Thursday using the free delivery (slowest) option and it was delivered Monday - I'm delighted. By far the cheapest online supplier of Dermalogica in the UK, I've used StrawberryNet before but it took ages to arrive and then I had to pay tax on it, which was refunded but all in all a bit of a faff. I wouldn't hesitate to recommend Beauty Cow.
excellent
Ordered on tuesday delivered on thursday, Excellent service competitive prices. Will be using again and would recommend to colleaugues .
Fantantic
Top quality products at a great price and supplied quickly.
Why go anywhere else ??
Can't recommend enough.
amazing website/company
I was looking through the web for some moroccan oil shampoo and conditioner for my girlfriend and came across beautycow and they had the duo set for almonst £40 which is still a great price the the cheapest I came across so I decided to use them and I'm so glad I did, I left a little note on the delivery request which was honored and the delivery time was amazing didn't think it would b so quick even for standard delivery so thank you, my girlfriend loves the product also.
Great customer service with beautycow
Easy to use web site, competitive prices. Free postage always a factor when shopping. Fast efficient delivery and some lovely free samples too - nice surprise. Will definitely use again
Very good service + company!
UK postage was super fast. Product (Dermalogica) was top notch. Got a few free samples, which was lovely. Will definitely shop with BC again. Thank you! :)
Fantastic shampoo and conditioner
Beautycow delivered the IQ shampoo and conditioner very quickly. Both products smell great and leave my hair glossy and bouncy. My hair is long and wavey and often looks dull but not with these products. Would recommend.
Once error was corrected - great service
Placed order that was fine very simple to use online.. Paid extra shipping as I'm now in Australia not UK and was desperate for some straighter and unfortunately one of the packer people signed it off online but didn't send my product.. However once I sent an email after not receiving my product the man was very helpful and alpolgetic and even explain exactly what had happened rather than cover it up.. He also gave me a way spray to compensate for the postage I should image.. These things happen and I was very pleased with how it was dealt with .. My product arrived 3 days from this email of concern of mine and the products great!!
Excellent Service
1st time i have used BeautyCow. Service was excellent I received my item in a couple of days with no shipping charge and their prices are brilliant. Will definately use again.
fantastic service
My first order with beautycow and I have to say it was fab! I ordered hair straighteners and they arrived the following day. There was an initial issue with my order however beautycow contacted me immediately and resolved it to my satisfaction. I will be shopping with them again and would highly recommend others do to. Thank you beautycow!
First class service.
First time using Beauty Cow ...... Very happy with product and service. Will use again.
Excellent customer service
Although the product I ordered wasn't in stock, and I wasn't made aware of this until it didn't arrive, the customer service I received was fantastic!
Ben worked very hard to get the product to me as soon as possible, and refunded the delivery cost with no quibble. Thank you very much Ben!
Excellent delivery and fabulous product!
Hi. Thanks for delivering my Evo Salty Dog extremely quickly and well packaged. It is a really good product and I use it daily and wouldn't like to be without it now. A good price and efficiently processed. I will definitely use this company again. Many thanks.
Great service/Website
Great place for Moroccan Oil, couldn't have found this website any more helpful. Fantastic.
Poor returns service
Purchased Dermalogica product which I unfortunately had to return. Three weeks later, no refund. It took a phone call to find out that the box was still on the desk and the refund hadn't been processed. I'm very disappointed and I wiont be risking a purchase with Beauty cow again even if they are one of the cheapest online

Reply from Beautycow.com
Excellent prices and service
Prices are very competitive and delivery is free and very quick. What more could you ask for? Highly recommended.
Dermalogica Order
I ordered the Dermalogica Precleanse and Beauty Cow was the cheapest website I could find and there was no delivery charge!!!! Great website, value for money, speedy service, nice selection of free samples, couldn't be happier, and will definitely be using them again.
Thanks
Hels
Delivery took ages, poor customer service
I ordered some Dermalogica moisturizer on the 5th March. It was a Mother's Day gift and my mum didn't get it until the 24th March - 9 days after mother's day. It wasn't even shipped until 18th March!
If a product is not in stock, why not just say so and let the customer order it from elsewhere? Nobody even contacted me to tell me why there was a delay or even that there would be a delay. (But I notice the company was super quick to take my money! As soon as I placed the order!)
When I chased this with customer services, [name] said I would be compensated. I was never contacted and never compensated!
This was the first time I've used Beauty Cow. I normally use [external reference] and over the years I have never had a problem with them. I thought I would try Beauty Cow as it was very slightly cheaper. I will be returning to [external reference] as I am appalled at the service I've received. I'd rather pay the extra money and know I can trust the company.
Satisfied customer
Great product, good price, arrived very quickly. Really good experience!
Very happy Customer
Good website, easy to order, free standard delivery and product received before I had expected it to along with some free dermalogica samples. Very happy customer.
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