Beauty Pie Reviews 

27,974
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the broad selection of skincare and makeup items offers incredible value for money, successfully combining luxurious high-end quality with remarkably reasonable prices. People also deeply appreciate the fast delivery service and the genuinely exciting experience of receiving their carefully and beautifully packaged orders. However, some people mentioned frustrating issues with delivery services, noting lost parcels, missing items, or heavily delayed shipments. A few customers were also dissatisfied with specific products, mentioning disappointments regarding particular fragrances or discovering that certain favorite items were constantly out of stock.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and affordability... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with skincare and... See more

Price

Customers consistently note positive experiences with price, highlighting affordable and reasonable pricing... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the affordable prices and high... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages generally arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... See more

Rated 5 out of 5 stars

I’m a loyal user of Beauty Pie - not out of sentiment but because I get top quality, well researched products across a wide range, at prices that nowhere else can match. Sometimes I try something that... See more

Rated 4 out of 5 stars

Brilliant products reasonable priced although prices are increasing. Regular updates available on what’s best to try as the seasons change. If you’re a person who likes to look after themselves, this... See more

Rated 5 out of 5 stars

I love Beauty Pie! Premium products at good prices. Once you are a member, you get a gift choice on your birthday. Also, that personal touch with posts on Instagram and Facebook from the founder and... See more


Company details

  1. #70 of 133 best companies in Cosmetics shop
  2. #124 of 215 best companies in Beauty product supplier
  3. #41 of 65 best companies in Cosmetics Industry

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28k reviews

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1-star

Asks customers to review

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4.5

All reviews

(27,974)

2,105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I had an issue with a product

I had an issue with a product, I completed a questionnaire and asked for a recommendation for an alternative product but I am still waiting to hear back.
I have now bought another brand

3 August 2026
Beauty Pie logo

Reply from Beauty Pie

Hi Claire - Louise,

Thank you for taking the time to share your feedback. I’m very sorry to hear that you experienced an issue with one of our products and that you have not yet received a response to your product enquiry.

You may have experienced longer-than-usual response times recently, and we want to be transparent about the reason for this. We’ve recently completed a major technology upgrade designed to improve the overall member experience.

Unfortunately, the transition has temporarily affected our response times and created a backlog for our team. We sincerely apologise for this, as it’s certainly not the level of service we aim to provide. 

We've now reached out to you by email to assist you further with this.

We really appreciate your patience and your feedback, we look forward to hearing back from via email.

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 5 out of 5 stars

My life changed with Beauty Pie

Beauty Pie has totally changed the way I buy my essential beauty products. They give me quality and dependability in all purchases and are excellent value for money ! I love the videos and product reviews which keeps me up to date with developments in the market !

2 September 2026
Unprompted review
Rated 1 out of 5 stars

The company steal from you

I purchased something from this company in 2025.
It wasn’t a product I liked so I cancelled any subscription and didn’t expect to hear from them again.
A week ago they made a charge to my card despite a cancellation in 2025. They have kept my details, ignored my right to be forgotten and request for cancellation, and stolen from me.

Once these people have your card details they steal. Never mind the products don’t even give them your personal details.

I have contacted them to request an immediate refund and an end to this and they don’t even respond to contact using their own contact form.

I’d urge you to not give them details they will steal your information.

27 August 2026
Unprompted review
Beauty Pie logo

Reply from Beauty Pie

Hi Clare,

Thank you for your review and for taking the time to share your feedback with us.

You may have experienced longer-than-usual response times recently, and we want to be transparent about the reason for this. We’ve recently completed a major technology upgrade designed to improve the overall member experience.

Unfortunately, the transition has temporarily affected our response times and created a backlog for our team. We sincerely apologise for this, as it’s certainly not the level of service we aim to provide.

I’m very sorry to hear that you’ve encountered issues with your membership with us. I’ve reached out to you via email, where we’ve provided further information and assistance to help get this resolved for you.

We look forward to hearing for you via email.

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 5 out of 5 stars

The quality feel and price of the…

The quality feel and price of the products are great. The super lash fuel is nothing short of a miracle worker. With the Youth Bomb range also being one of my absolute favourites.

My one and only disappointment is the fragrance of the shampoo and conditioner and is not one I would buy again sadly.

That said I am a regular visitor to Beauty Pie and I always get excited waiting for my delivery

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love your products

Absolutely love your products! They have truly made a difference to my skin. Im more willing to try new products given the price point and have been wonderfully surprised of the results

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Love everything about BP

Love everything about BP - All the products are so reliable, from Skincare, to perfume, to Makeup - I use it all and would recommend everyone to try it. There's something for each age bracket and skin type.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Good choice of products, excellent quality, packaging and delivery times, all for reasonable prices.
I highly recommend using Beautypie.

3 August 2026
Unprompted review
Rated 4 out of 5 stars

I do love buying from Beauty Pie

I do love buying from Beauty Pie, although it’s at the very top end of my budget. I now have favourite products that I really would hate not to have but getting to this point has been trial and error. I always read other customer reviews which sometimes helps. There’s certain items that really weren’t for me & a tester size would have been useful.

31 July 2026

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