Beauty Pie Reviews 

27,993
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the broad selection of skincare and makeup items offers incredible value for money, successfully combining luxurious high-end quality with remarkably reasonable prices. People also deeply appreciate the fast delivery service and the genuinely exciting experience of receiving their carefully and beautifully packaged orders. However, some people mentioned frustrating issues with delivery services, noting lost parcels, missing items, or heavily delayed shipments. A few customers were also dissatisfied with specific products, mentioning disappointments regarding particular fragrances or discovering that certain favorite items were constantly out of stock.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and affordability... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with skincare and... See more

Price

Customers consistently note positive experiences with price, highlighting affordable and reasonable pricing... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the affordable prices and high... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages generally arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... See more

Rated 5 out of 5 stars

I’m a loyal user of Beauty Pie - not out of sentiment but because I get top quality, well researched products across a wide range, at prices that nowhere else can match. Sometimes I try something that... See more

Rated 4 out of 5 stars

Brilliant products reasonable priced although prices are increasing. Regular updates available on what’s best to try as the seasons change. If you’re a person who likes to look after themselves, this... See more

Rated 5 out of 5 stars

I love Beauty Pie! Premium products at good prices. Once you are a member, you get a gift choice on your birthday. Also, that personal touch with posts on Instagram and Facebook from the founder and... See more


Company details

  1. #71 of 133 best companies in Cosmetics shop
  2. #124 of 215 best companies in Beauty product supplier
  3. #41 of 65 best companies in Cosmetics Industry

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28k reviews

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4.5

All reviews

(27,993)

2,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I love the products but not customer…

I love the products but not customer service. My package was delivered to an address in a different STATE. I explained what happened provided proof via the tracking information I attached and filled out the required form but I am repeatedly told my package was delivered and to fill out the same form again. It’s like freaking Groundhog Day. I just want the merchandise I paid for!!!

2 September 2026
Unprompted review
Beauty Pie logo

Reply from Beauty Pie

Hi Deirdre,

Thank you for your review and for taking the time to share your feedback with us.

I am very sorry to hear that you did not receive your order and that it was delivered to the wrong state. We have raised this issue with our Logistics Manager and the courier to help prevent this from happening in future.

I can see that my colleague has since raised a replacement order for you, which is now ready to be dispatched from our warehouse.

I have also reached out to you via email with further information regarding your replacement order.

We truly apologise again for the inconvenience caused, and we look forward to hearing from you via email.

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 5 out of 5 stars

I joined in 2019

Since I joined in 2019 I have discovered brilliant beauty products which have replaced almost my entire regime. I’m tempted all the time to try new things and have to force myself to finish what I’ve got or run out of cupboard space!

3 September 2026
Unprompted review
Rated 3 out of 5 stars

Products are increasing becoming more…

Products are increasing becoming more expensive, and hard to say if the non member retail price isn't over inflated. Can also get confusing which products to use together or use instead of an existing product at times. Would be nice to see some guidance on which serum option to use for example. I don't find the hair range to be particularly better than cheaper standard products

4 August 2026
Beauty Pie logo

Reply from Beauty Pie

Hi Lisa,

Thank you for your review and for taking the time to share your feedback with us.

We completely understand your concerns around pricing. Like many businesses, we’ve experienced significant increases in costs over the past few years, but we’ve worked hard to shield our members from as much of this as possible while continuing to maintain the quality of our products. Where supplier costs allow, we will always look for opportunities to reduce prices for our members.

In some cases, we’ve increased the size of products to offer better value per ml, even where the overall price may appear higher. We’ll continue to focus on delivering the best possible combination of quality and value for our members.

We’d love to help with product recommendations! We’re always happy to recommend products and can help you build a skincare routine tailored to your specific skin needs.

I’ve also reached out to you via email so we can assist you further. We look forward to helping you find the right products for your skincare routine!

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 5 out of 5 stars

Fantastic products all round

Great products and fantastic prices I live the Youth Bomb range it suits my 52 year old skin. The hair products are very good too and I usually pay quite a lot for shampoo and conditioner, I put them in the guest bathroom and my friends always say how great their hair is after using the products.

4 August 2026
Rated 5 out of 5 stars

I just love Beauty Pie

I just love Beauty Pie! There is so much guidance nd advice on skincare, it is amazing. The make up is fab and so reasonable. My favourite item has to be the body cream. So luxurious . So fab a price!

3 August 2026
Rated 5 out of 5 stars

BP always makes deliveries exciting

BP always makes deliveries exciting. Waiting for the pink box is fun!! I love their products and the occasional free postage weekend. Great value and great quality. The website gives you all the info you need to make your choices.

4 August 2026
Rated 5 out of 5 stars

Im one of the original beauty pie…

Im one of the original beauty pie members and have always been impressed with product quality, value for money and the service - the one time i did have a problem ( ended up being my own idiocy !) The cudtomer service was exemplary

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I've been a Beauty Pie member for years…

I've been a Beauty Pie member for years because they've spoilt me with the high quality products at very reasonable prices.
When I'm tempted by branded products, the prices take my breath away - I could get the Beauty Pie version and a boxfull of other Beauty Pie products for the price of 1 branded item!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Such good prices

Such good prices, great products I've always used good skin care and paid a lot, Beauty Pie give me good skin care at good prices, I would highly recommend.

3 August 2026
Rated 5 out of 5 stars

Would definitely recommend

Over the past few years I've been consistently impressed by the quality of the ingredients, and how well they perform.
I'm able to treat myself to something at an affordable price-point when compared to other, high-end brands.

2 September 2026
Unprompted review

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