BEC Consultants Reviews 

3,389
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, friendly, and knowledgeable when guiding them through energy contract renewals. Many consumers note that the overall service makes switching energy providers completely stress-free while securing very competitive and beneficial market rates. Some reviewers were not happy with unexpected price increases and reported feeling seriously misled about future contract costs after the initial agreement. A few other people also felt that customer support fell short when attempting to resolve serious problems or secure promised telephone callbacks.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their helpfulness,... See more

Service

Clients share positive opinions on service, noting that advisors make the process smooth, straightforward,... See more

Price

Users describe positive interactions with price, noting that rates are extremely competitive and consistently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as efficient,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied

Rated 5 out of 5 stars

We’ve just renewed our business utilities through BEC Consultants, and the whole process was super straightforward. Alex was friendly, proactive, and made sure we got a great deal without any hassle.... See more

Company replied

Rated 5 out of 5 stars

I normally dislike dealing with these kind of companies and they can be less than truthfull. I however engaged really quickly with Francesca Jennings when she called my business. She was very polite... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,389)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Yet again I've been very happy with the level of service received.

Yet again, I've been very happy with the level of service I have received.

I have used BEC Consultants to arrange my energy contracts for several years. Recently Jordan has been acting on my behalf. I've always found him to be very knowledgeable about the energy market, as you would expect. He happily passes on this information so the customer gains insight as to how the energy markets work. I find this highly useful in helping me to take decisions. Jordan comes across as a warm, open and friendly person and this certainly helps to make what can be a dry experience much less of a chore.

9 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sally, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Amazing

It was lovely dealing with Jordan he explained everything in detail and I felt very confident that the switch over will be easy.

8 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Margaret, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex Knott was very helpful but also…

Alex Knott was very helpful but also very patient . it was a complex situation covering a number of sites. He explained the process clearly.

7 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Neil, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Gas and Electric Renewal

Morgan was very helpful and polite and also listened to our needs and found quotations quickly as he understood that we small business with limited time to give. Would recommend him to others.

28 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Hazel, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Lovelle was extremely helpful today as…

Lovelle was extremely helpful today as I had completely mucked up my transfer, all was sorted within 10mins, highly recommend

7 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Lovelle and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Business Renewal

Karl Green made the process very easy to understand.
Clear and concise information making decision on the best contract to take. Would have no hesitation in recommending this company and Karl Green as point of contact.

6 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jane, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

More money saving 😀

Karl came up trumps and saved us money as a business (again 😄). Brilliant service - highly recommended

7 October 2025
Unprompted review
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Reply from BEC Consultants

Hi Jannine, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Spoke with Karl regarding renewing our…

Spoke with Karl regarding renewing our contracts. They were very helpful and efficient. Would recommend!

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service as usual

We’ve just renewed our business utilities through BEC Consultants, and the whole process was super straightforward. Alex was friendly, proactive, and made sure we got a great deal without any hassle. He kept in touch throughout and explained everything clearly — no pushy sales talk, just genuine help. It’s nice to deal with a company that actually does what they say they will. Would definitely recommend BEC to any business looking to save time (and money) on their energy contracts!

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Stuart, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great BEC!

The team, and especially Lovelle, are absolutely amazing. Nothing is too much trouble- problems are quickly resolved and I am always kept in the loop. I would definitely recommend BEC.

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Dan, thank you for leaving this 5 star review for Lovelle and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Electricity Contract Renewal

Very smooth process.

Alex was extremely helpful, considerate and very
efficient throughout the discussions.

Very pleased with both the process and the outcome.

2 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Gordon, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

This was the first time renewing…

This was the first time renewing through BEC Consultants for our commercial site. As you can imagine our consumption is high so always searching for the best rates.
Morgan Coughlin took the pressure away and made the job so much easier for me! He was very helpful, answered questions and even explained things on the bill I didn't understand, also had banter and found us an excellent deal.
I highly recommend BEC and Morgan as an agent, I will use them for our next contract renewal, as I am confident they will secure us the best rates.

Thank you again for all your help.

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Kelly, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Dealt with Karl at BEC ,very easy to…

Dealt with Karl at BEC ,very easy to deal with and explained everything in easy to understand terms together with great prices.

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jonathan, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Never trust them again

Jordan came across very professional back in 2022 when we signed a 3 year contract with both gas and electric for 3 sites, however, since October 2022 they have not been in touch. I find out today that they have signed us into a 12 month contract with just electric over the 3 sites without notification or prices. Tried phoning and emailing, NO response!!!

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Mrs Reeves, please could you contact our Customer Care Team on customercare@bec-consultants.co.uk with your email and business name so that we can ensure this is resolved for you, Kind regards BEC consultants

Rated 5 out of 5 stars

everything was handled in a professional way

everything was handled in a professional , easy way and really helped us to get the decision made quickly.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Very pleasant and unhurried

Very pleasant and unhurried, explained all points very well, able to answer questions in detail. Price was also a good one. Will deal with him again.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi John, thank you for leaving this 5 star review for BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex was very efficient, great customer service.

Alex was extremely patient, explained everything fully, allowing us time to make the right decision. He was efficient and friendly, always calling back when he said he would. I would highly recommend this company.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Morgan was more than helpful to…

Morgan was more than helpful to ourselves. Very polite gentleman. Guided myself through every detail. He was very patient with me.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

This was our first interation with BEC…

This was our first interation with BEC Consultants & it was very much a positive. Although our newly arranged tariff does not start until the end of 2026, Alex has informed us clearly as to how much of a considerable saving we can make on our next contract. He was able to answer any question in an effective, straightforward way with no waffle. He has been easy to contact and actioned everything in a timely manner.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sue, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl was very helpful

Karl was very helpful, professional and polite.
He explained everything very clearly and concisely and the whole process was very simple.
Karl talked me through my options so that I could make an informed choice.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Peter, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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