BEC Consultants Reviews 

3,384
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, friendly, and knowledgeable when guiding them through energy contract renewals. Many consumers note that the overall service makes switching energy providers completely stress-free while securing very competitive and beneficial market rates. Some reviewers were not happy with unexpected price increases and reported feeling seriously misled about future contract costs after the initial agreement. A few other people also felt that customer support fell short when attempting to resolve serious problems or secure promised telephone callbacks.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their helpfulness,... See more

Service

Clients share positive opinions on service, noting that advisors make the process smooth, straightforward,... See more

Price

Users describe positive interactions with price, noting that rates are extremely competitive and consistently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as efficient,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied

Rated 5 out of 5 stars

We’ve just renewed our business utilities through BEC Consultants, and the whole process was super straightforward. Alex was friendly, proactive, and made sure we got a great deal without any hassle.... See more

Company replied

Rated 5 out of 5 stars

I normally dislike dealing with these kind of companies and they can be less than truthfull. I however engaged really quickly with Francesca Jennings when she called my business. She was very polite... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,384)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex Inott from BEC Consultants was patient and secured the best energy price.

Alex Inott from BEC Consultants was extremely patient and helpful taking his time to explain our options and securing us the best energy price. deal.

1 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Paul, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great experience.

Morgan Coughlin - Dee was very helpful. He was polite and easy to understand.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great experience

Karl was super helpful and got us a great rate. No faffing around which is always a plus!

25 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Very knowledgeable and helpful service

Karl Green was very patient and knowledgeable when advising me on a securing a good rate for my school's electricity and gas contracts.
It's reassuring to know he is there in case I have any further questions along the line.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Debbie, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

A huge thank you to Karl Green for…

A huge thank you to Karl Green for looking after us once again and securing the best deal for our ever expanding business. Quick, professional and no-nonsense as always. We renew all our offices through Karl at BEC Consultants and would highly recommend him to anyone looking for reliable, efficient support.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Marie, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

10 stars and Knighthoods

To say that Lovelle (Knox) and Jordan (Herbert) need 10 stars would be an understatement. They both fully deserve knighthoods no less for the sterling work they've done on our account over nearly a year.
Not only have they seen off those unprincipled rascals at PE (Pozitiv Energy) when we were minutes away from being disconnected (on two separate occasions), but their dogged persistence meant that we actually ended up with a credit on our account.
We simply couldn't have done it without their help, and I sincerely hope that their hard work and dedication are properly recognised and rewarded by those in charge. They are a credit to BEC-Consultants.

25 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alec, thank you for leaving this 5 star review for Lovelle, Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service

Clear and helpful advice from Karl and great prices from him and Pam.

21 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Linda, thank you for leaving this 5 star review for Karl and Pam consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great savings

Karl helped with giving me a better energy deal than I have seen online. Signing up was straightforward too with Docusign forms.

14 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Kelvin, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

The team at BEC

The team at BEC truly understands the energy sector and provides tailored solutions that help streamline costs while ensuring sustainability.

A special shoutout to Morgan, who went above and beyond in guiding us through the entire process. Morgan was not only knowledgeable but also incredibly approachable, taking the time to answer all our questions in detail and making sure we fully understood all our options. It’s rare to find someone so dedicated to providing excellent customer service, and Morgan’s personal touch made all the difference.

Thanks to BEC and Morgan, we now feel confident in our energy strategy moving forward. They’re a top choice for anyone looking for expert advice and support in navigating the complexities of energy supply. Highly recommended!

17 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Matthew, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 4 out of 5 stars

Karl did it again

Karl did it again. Sorted out my Gas contract with speed and efficiency. The price quoted beat all other brokers who quoted for the business,
It is a 4 star review as people often do not trust 5 star reviews.

7 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Ray, thank you for leaving this 4 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great customer service

I found Alex to be patient and courteous whilst finding the best prices for our utilities, although we are currently tied into a contract with another supplier, he managed to secure great prices for next year.

10 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex Inott was very informative and…

Alex Inott was very informative and helpful. Answered all questions and explained the quotations very clearly.

10 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Matt, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Jordan was very professional and helped…

Jordan was very professional and helped me change to a much better package for my utilities. Phoned and arranged suitable time to talk about the contract

7 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Helpful and efficient

It was quick and easy to fix our new energy tariffs with Jordan. We've used BEC several times and will do so again.

30 June 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alex, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Outstanding Assistance

Morgan was incredibly helpful in assisting me with choosing a new supplier for my property. He was very efficient and sorted out my case quickly. I highly recommend his services

4 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Krystian, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Business Energy Contacts

Our consultant, Karl Green, made the process extremely easy. We have used BEC for our business energy contracts the past 3 times I believe and never had an issue.

31 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Tom, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Extremely helpful

An account with an electricity provider was not set up as we'd thought due to one of us failing to provide some requested information. Alex was extremely helpful and friendly and sorted out our predicament.

27 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Anita, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Did what they said they would

It seems crazy to praise a company for doing what they should but that is the reality.

Good communication by the team and efficiently handled.

27 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jon, thank you for leaving this 5 star review for BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Top service

Great service from BEC and Karl as always. Used them second time when changing suppliers and will use again when the time comes.

30 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Krystian, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great experience.

Great experience.
Karl Green was very helpful, and answered all my questions and replied to me quickly each time. I am very grateful for his help in making this to be a smooth transition from one energy company to another.
Thank you.

30 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Helen, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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