Beldray Reviews 

6,457
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effective performance of the products, often noting their durability and ease of use. The ordering process is frequently described as straightforward, with many appreciating the excellent communication and helpful support staff. Reviewers also highlight the fast and reliable delivery, with items often arriving promptly and well-packaged. However, some customers also noted occasional issues with delivery, including items taking longer than expected to arrive or not being received at all. A few other people also felt that products sometimes arrived damaged due to packaging, had missing components, or were not the correct item ordered.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value, often highlighting items... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering online and quick delivery,... See more

Service

Customers had positive experiences with service, often highlighting its speed, efficiency, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted a... See more

Rated 5 out of 5 stars

I’ve used Beldray for smaller home items, airers, brushes, etc. They’ve always lasted for years. So this time I thought I’d buy a heat drying pod & spot-buster direct from them. I’m so impressed with... See more

Rated 5 out of 5 stars

I've purchased from this company before. They are reliable and the products are very good quality. Their customer service should you need them is exceptional. In this instance my purchase arrived real... See more

Rated 5 out of 5 stars

Easy to navigate the website and as a first time user we benefited from a 10% discount. Lots of communication regarding the status of the order which was delivered very quickly. Well packaged and item... See more


Company details

  1. #159 of 234 best companies in Homewares Shop
  2. #74 of 115 best companies in Bathroom Supply Shop
  3. #55 of 93 best companies in Kitchenware Shop

About Beldray

Written by the company

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Written by the company

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,457)

1,230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great floor cleaner

Great cleaner for my tiled and laminate floors, A bit complex to set up but I'm sure it will get easier with practice. Easy to mop and the floors look lovely once done.

7 June 2026
Rated 1 out of 5 stars

No product even after one week

Ordered expecting quality products delivered on time. Instead of receiving the items even after 7 days, an email to rate the items has been received. I would definitely rate them once I received the product and an email to rate them

7 June 2026
Beldray logo

Reply from Beldray

Good morning,
Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the delay with your order and completely understand how frustrating it must be to receive a request for a product review before the items have even arrived.
This is certainly not the experience we aim to provide, especially when you were expecting quality products delivered within the promised timeframe. Please accept our sincere apologies for the inconvenience this has caused.
Please be assured that we have reached out to you directly to investigate this matter further and to provide the support needed to resolve it as quickly as possible. We truly appreciate your patience and the opportunity to make this right.
Many thanks,
Alex

Rated 5 out of 5 stars

A great company

I've purchased from this company before. They are reliable and the products are very good quality. Their customer service should you need them is exceptional. In this instance my purchase arrived really quickly, and was excellent quality. Very pleased and highly recommend.

5 June 2026
Rated 5 out of 5 stars

My first order failed to go through

My first order failed to go through; the support staff were very helpful, and I ordered the item again, this time successfully. Delivery was prompt.
The vacuum cleaner has been doing an excellent job since it arrived.

5 June 2026
Rated 5 out of 5 stars

Replacement battery

Recently bought a replacement battery for my floor cleaner. It arrived promptly, and more importantly already charged so I could use it straight away.
Great service.

5 June 2026
Rated 5 out of 5 stars

Hand Held Vacuum

I researched the purchase of a hand held vacuum on the Good Housekeeping site and decided on the Beldray Revo cordless model.

I ordered direct from Beldray and was completely satisfied with the quick delivery, quality of product and 3 year guarantee.

4 June 2026

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