We had great experience with Ashberry homes, New Cardinton gate, Bedford.😃 At first, we went to Ashberry office just for an enquiry and within two months , we achieved our dream house. House b... See more
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Welcome to the official Trustpilot page for Bellway, one of the UK's leading housebuilders.
Britain needs more homes, and at Bellway we’re rolling up our sleeves to help make that happen. But building at scale doesn’t mean everything should look the same. We believe every home should feel unmistakably yours, so we give our customers choices that let your personality shine through.
From the first sketch to the final flourish of the paintbrush, we think about the details that make life flow, where the morning sun lands on your breakfast table, how rooms work for everyday living, and how green spaces spark neighbourly chats.
Every decision is shaped around creating a place our customers are genuinely proud to call home.
And because a great home should last, we’re focused on the future too. We use sustainable materials and forward‑thinking technology to create homes that are comfortable, efficient, and ready for whatever comes next.
Bellway. Feels like home.
With energy efficiency as standard, a range of affordable buying schemes to choose from, and over 250 charming developments spread across England, Scotland and Wales, it couldn’t be easier to find the perfect home for you.
Bellway, Woolsington House, Woolsington., NE13 8BF, Newcastle upon Tyne, United Kingdom
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Sam at Langmead Place has been absolutely brilliant throughout our new-build purchase — helpful, attentive and always there when we needed her, without ever putting us under any pressure. Nothing was too much trouble, and she made what can be a stressful process feel easy and even enjoyable.
Thank you, Sam, for making our house-buying journey such a lovely one! 🏠 ❤️

Reply from Bellway
Langmead Place.
We would like to thank Sam for everything, she was so friendly and helpful, she definitely went over and above, nothing was too much trouble for her.

Reply from Bellway
Buying a house is a long and sometimes stressful process, and my journey was no exception. However, everything came together towards the end thanks to the outstanding support and professionalism of the Sales Manager and the Site Managers.
They were always approachable, helpful, and willing to answer any questions I had. Their communication, dedication, and attention to detail made the final stages of the process much smoother and far less stressful. Their commitment and customer care truly made a difference.
I would happily recommend Bellway Pinchbeck Fields to anyone looking to buy a new home.

Reply from Bellway
We have recently purchased a property at Harbour Village with Bellway. We had a great experience being taken care of by Mohammed who has been a great support throughout. He was so friendly and helpful and walked us through every step. Great site team and behind the scenes team. Great experience overall!!
Thank you to Mohammed at Bellway Harbour Village!!

Reply from Bellway
Kerry was absolutely brilliant from start to finish. Nothing was to much trouble. We are very happy in our new home.

Reply from Bellway
Kerry was very helpful, in every way,nothing was too much trouble.

Reply from Bellway
Our house purchase at the Spirewood Grange development has been smooth. The sales advisor Kerry has been extremely helpful and helped us navigate the process as well as any other requirements we considered making it quite stress-free. The service has been great and we’re looking forward to move into our new home.

Reply from Bellway
Kerry at Spirewood Grange was brilliant. She guided us through the buying process with expert precision, and was available and professional throughout. We are delighted with the service we have received- thank you Kerry! :)

Reply from Bellway

Reply from Bellway
We got the keys on the 17th of July. Since then, we have been experiencing issues with the kitchen. Apparently, the design has changed due to the boiler position, and the kitchen is still not fully furnished. We have an issue with the dishwasher and washing machine again due to the poor kitchen design, and we have no space to keep them both. You can have a washing machine, but you cannot open the dishwasher door. You can replace a dishwasher with a washing machine, and vice versa, but then the dishwasher cannot be fitted due to poorly designed water and gas supplies. We discovered cracked tiles in the bathroom, walls in the bedrooms that don't maintain 90-degree angles at the corners, and holes in the originally painted walls. The holes in the bathroom tiles are not masked for sink wastewater. Not sure how many more issues we will find out after the professional snagging next week. This is our second new build property, and compared to the previous one, bought 7 years ago, this one is 2 ranges below the quality we got from TW in 2019.

Reply from Bellway
My experience with Bellway at Princes Gate Development has been excellent, and a big part of that is thanks to Tamara, the Sales representative who has been incredibly supportive throughout my home-buying journey from start to finish.
I made the decision to switch plots at the last minute, which could have been quite stressful, but Tamara made the whole process feel seamless. She handled everything efficiently, kept me updated with regular communication throughout, and ensured everything continued to run smoothly.
Tamara was always friendly, professional, and happy to answer any questions I had. Her support and regular updates made the experience much easier, and I’m very grateful for all her help.
Thanks again Emily x

Reply from Bellway
kerry at Somerford Gate Congleton has been absolutely amazing from day one, She has been so helpful and kind and made the whole process a pleasure. 5 * service

Reply from Bellway
Thanks to the team at Bellway, I found the process of purchasing my home super efficient and easy. Despite being out of the country throughout the purchasing, they were extremely accommodating, helpful and communicative which made buying my first home awesome.

Reply from Bellway
The sales lady Kerry was extremely helpful regarding the reservation on purchasing our Bellway home. She has gone out of her way in order that we could include certain extras and changing some things, intact with her professional and easy going manner made the whole experience pleasurable, not like some other building companies we have dealt with in the past.

Reply from Bellway
Buying our first home was something we had been told would be stressful and frustrating, but Bellway completely changed that perception. From start to finish, the entire process was smooth, straightforward, and well organised. The team guided us every step of the way, making what could have been an overwhelming experience feel simple and enjoyable.
We also visited several other developers before making our decision, and without doubt, Bellway offered the highest quality home. The attention to detail and overall finish exceeded our expectations.
A special thank you to Sallyann, our Sales Advisor. She was incredibly friendly, professional, patient, and always willing to go the extra mile to ensure we were happy and well informed throughout the process. Her support made a real difference, and we are truly grateful.
We would highly recommend Bellway to anyone looking to buy a new home.

Reply from Bellway
Louise and Dawn have been amazing, helpful and thorough throughout the buying process to date, explaining everything in great detail and guiding us through the different stages.

Reply from Bellway
Staff was extremely supportive and open. The developer is very flexible and makes the process as easy as it possibly can. Karen and Gab were absolutely amazing. They helped us immensely while guiding us to take the right decisions at every step of the way.

Reply from Bellway
All they want is your money, after you move in and have problems their customer care team do not bother. I have had problems from the start and had to chase and chase to get a response from them. 6 weeks after moving in still have issues that they haven't replied to any of my emails.

Reply from Bellway
We had a wonderful experience with Bellway throughout the entire process. A special thank you goes to Tamara, whose professionalism, dedication, and kindness made all the difference.
She was always available, incredibly helpful, and happy to assist with every single request we had, no matter how big or small. Her communication was excellent, and she kept us updated regularly throughout the whole year, giving us confidence and peace of mind at every stage.
Buying a home can be stressful, but Tamara’s support and commitment made the experience smooth and enjoyable. We truly appreciate everything she has done for us and couldn’t be happier with the service we received.
Thank you, Tamara, and thank you, Bellway, for such an outstanding customer experience. We would highly recommend Bellway to anyone looking for a professional and customer-focused homebuilder.

Reply from Bellway
From the very beginning they have been extremely helpful and have kept us up to date at every stage.
Cannot fault their sales team, site team.
Overall the customer care has been very good.

Reply from Bellway
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