Belmont Motor Group Reviews 

139
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Went into Belmont to enquire about a new Suzuki Vitara Automatic. John Robertson was very informative about what was available and pointed me in the right direction. I am delighted with the choice I... See more

Rated 1 out of 5 stars

Car booked for one day but kept longer as they ordered a wrong part. I had to make more visits due to not checking the bulletin by the staff. Promised to do more investigation but did nothing - no... See more

Rated 5 out of 5 stars

Fantastic experience at Belmont Garage. Received a fair trade in price for existing vehicle and purchased new Suzuki. From initial email right through to handover the whole process went very sm... See more

Rated 5 out of 5 stars

Lucas made the process very easy. Listened to exactly what we wanted. Made whole experience so simple. Would definitely recommend Belmont at Wallyford.

Company details

  1. Used car dealer

Written by the company

Belmont Group, the name you can trust. Selling new and used cars in Wallyford.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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No recent history of asking for reviews

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4.5

All reviews

(139)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice relaxing look around the forecourt…

Nice relaxing look around the forecourt nobody diving out to pressure into buying. Nice young man called Sam came to talk to us after a while. We told him what we wanted to look at and it was all straight forward from there.
Took the car for a test drive with Sam and very friendly and no pressure to buy. Got back decided to buy great experience,would recommend Belmont Wallyford to any one.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Such a brilliant experience at Belmont Suzuki

Such a brilliant experience at Belmont Suzuki at Wallyford. From the time that I called to arrange a test drive, to the time that I collected my new car, the customer experience was excellent. Staff were all polite and answered all my questions. I didn't feel pressurised at any point which is a great plus for me. I would recommend this dealership to anyone (and I already have!).

2 December 2024
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Thank you Bruce for the fantastic review, we look forward to seeing you again to assist you with your future motoring needs.

Rated 5 out of 5 stars

New car

Service from Barry was spot on. He explained everything very clearly. He answered any questions we had without hesitation.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Unhelpful & abrupt

I’ve got an issue with my ignition barrel, I can’t get my key in to start the car, I’ve tried everything recommended to get the key in including using the second key but no luck. Given that I bought the car (a suzuki ignis) from belmont on PCP 2 years ago, and given that Belmont are still my local suzuki dealer, who I have bought every car I have ever owned from, I thought they might be some help, Instead I got a guy with an attitude who told me I would need to bring the car in the following week(Id have a hard job seeing as I cant start it) I contacted my local garage who as always were more than helpful and are coming out to my house today to havee a look at the issue. Definitely wont buy another car from Belmont or recommend them again. They were absolutely no help and made me feel like a pest.

3 July 2024
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Good afternoon Lee, we are very sorry we don't offer the service that you required, although we are more than happy to look at your vehicle on our premises, we are glad however the local garage you have used since purchasing your car were able to provide you with a home service, thank you for brining your concerns to our attention, and wish you all the best.

Rated 5 out of 5 stars

I bought a new Suzuki Swift.

I bought a new Suzuki Swift from Belmont Wallyford and Scott Thompson dealt with it so efficiently from start to finish , answering all my questions simply and patiently. He dealt with all the paperwork so helpfully. He helped me make the right choice of vehicle without any sales pressure. I am delighted with my purchase and feel I could contact him even in future with any questions I might have. I cannot thank him enough.

24 May 2024
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Thank you for leaving a great review for Scott, and the team here at Belmont look forward to provide you at 10/10 service on your next visit

Rated 5 out of 5 stars

Good service

Very good experience with Belmont Suzuki. Scott was extremely patient and helpful with my car purchase. I would recommend this garage. No sales pressure at all, Scott tried to find the car that was best for me. Wouldn’t hesitate to use them again.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Straightforward

Very straight forward process This was made simple by Lauren being polite and concise with any explanations Although car sold itself the paperwork and handover was smooth.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Must say that in the past I’ve held car salespeople in the same regard as pushy estate agents.
However, I’ve just had a really positive experience at Belmont Motors and cannot fault their customer service at all, particularly Lauren, who was far from pushy!!
Highly recommended if you’re looking for a new set of wheels!!

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Really helpful and professional. Not pushy in the slightest. Pleasure to do business with and so easy. Wouldn’t hesitate to go back.

Donna

8 April 2024
Unprompted review
Rated 4 out of 5 stars

Generally a good experience

Generally a good experience. Dealt with Lauren Blyth in Sales. One or two very minor niggles with paperwork, but would have absolutely no hesitation in recommending this dealership and Lauren.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

We bought a car from Belmont Wallyford and we dealt with Lauren Blythe who was totally professional and proficient in every way . The whole process was a pleasure all the way through . We bought the new Suzuki Ignis and we are absolutely delighted with it .

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal Customer Service & Car!

Saw a car advertised with Belmont which was exactly the spec we wanted. We dealt with Scott who was amazing! The car was in showroom condition at 2 years old exactly as described over the phone. Scott went above and beyond as we came up from London to see it, he made sure the car was ready around our logistics and fetched us from the hotel to come and see it and dropped us back. We had phenomenal customer service from Scott. We are so pleased with the car and it was totally worth the trip up from London! Scott was a real pleasure to deal with - I could not recommend Scott and Belmont more!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

Have to say that the customer service at Suzuki Wallyford is excellent. Been going there for a few years now and the Belmont Group generally has been very good. I seldom write reviews, but both the Sales and Service teams are fantastically attentive. Well done really enjoying my new IGNIS.

18 December 2023
Unprompted review

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