Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Former Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more
Company replied
From the knowledgeable staff in shop to being well informed about delivery to arrival on time, to carrying in with care to room of my choice…faultless.
Company replied
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more
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Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
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We visited the Barnstaple store to view beds , mattresses and bedroom furniture. Both Connor & Sue were very helpful & knowledgeable on all their products and services. Once we had checked against costs of competitor's we ordered two Ottoman beds on a black friday deal at a fantastic price with 0% interest.
Many thanks to Sue & Connor for making the process simple and faultless.
Very knowledgeable staff, understood our requirements and advised options. Explained everything clearly. Fantastic
Susan was most helpful and informative to us and made sure our choice of bed was what we wanted.
If only everyone was as help full things would be so much easier.
The sales lady, Susan, offer very good help and advice without any feeling of being pressured
Sue was very helpful and patient, great expertise on products.
Nothing was too much trouble.
The person who served us was pleasant, helpful and knowledgeable
Great customer service. We visited the shop as we needed a new mattress, The assistant had a deep knowledge of their range and the different firmness ratings. It only took 30 minutes to go through these with him and and ordered a Tempur medium mattress with the added bonus of -10% and two free pillows!
We were made to feel important as soon as we walked in.Darren was very helpful and informative throughout the process.
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We spoke with conner , and he made our experience extremely easy ,he new about all the products we brought, nothing was to much trouble for him.
Plenty of advice, the chance to experience various types of mattress, a welcomed ‘no rush’ service, all contributed to a very pleasant experience.
I did plenty of local research and Bensons came up easily first for range and quality, price and customer service. Well done!
We had an idea what we wanted before we visited the store. Assistant was very helpful and friendly and helped us make our choice. No pressure, no hard sell or trying to influence and we like that.
Great service, greeted with a friendly face who answered all my questions and concerns, no pressure to buy anything and made to feel at ease. Walked away with a mattress perfect for my 3 year old and they even put it in the car for me ! Definitely recommended and will be going back there if I need to purchase anything else.
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving excellent and most importantly honest advice. She encouraged us to take our time to try out mattresses properly and it felt as though she cared that we got exactly what we wanted and would ensure a good nights sleep. Prices were competitive, cheaper than other national chains.
Friendly customer service.very informative Not pushy. Very patient as I think we must have tried nearly every bed out before we chose one
Very easy to talk to staff, who showed me items I had picked out beforehand online. Encouraged to view other stock, & given a very reasonable quote, with no hassle to commit to it immediately. Follow up next day & bought what I required.
Sue was really friendly and helpful. Gave great advise on the beds and mattresses. Explained everything really well. It was a pleasant and fun experience. Very pleased with my choice of bed.
The member of staff was knowledgeable and attentive.

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