The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed. The delivery wa... See more
Company replied
Location
Switch locationUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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See what reviewers are saying
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more
Company replied
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... See more
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All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
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Company details
About Bensons For Beds - Biggleswade
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
- 1767318843
4.7
Excellent
215 reviews
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Good products and great service from…
Good products and great service from Kyan.
26 October 2026
Unprompted review
Very good five star
23 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A professional and polite service .
Professional and polite service from sales to order processing and delivery .
I would recommend Bensons for Beds .
22 October 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for your wonderful feedback! We are thrilled to hear that you experienced professional and polite service at every stage of your journey, from sales to delivery. Your recommendation means the world to us, and we truly appreciate your support.
Team Bensons
Ian at the Biggleswade store was…
Ian at the Biggleswade store was incredibly knowledgeable, really helpful, and made the entire process seamless, so thanks!
12 October 2026
Reply from Bensons For Beds - Biggleswade
Thank you for your kind words! We're thrilled to hear that Ian provided you with such great service. Our team is dedicated to making your experience seamless, and your feedback motivates us to keep up the good work. We look forward to seeing you again soon!
Smooth & easy
Smooth, easy delivery. Great communication and both Charles & Chichi were extremely helpful.
2 October 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth delivery experience and found our team helpful. Charles and Chichi appreciate your kind words. We look forward to serving you again!
Great service and a good product.
The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed.
The delivery was well organised and we kept updated.
The delivery team were great, friendly and worked well together as well as being respectful of our home.
I would certainly recommend Bensons.
17 September 2026
Reply from Bensons For Beds - Biggleswade
Thank you for your wonderful review! We're thrilled to hear that our team provided you with a positive experience. It's great to know you felt comfortable and well-informed during your visit. We appreciate your recommendation and look forward to serving you again in the future!
Very pleased all round
Very pleased all round; shopping, manufacture, delivery and kept well informed.
Many thanks--Chris Rutt
25 September 2026
Reply from Bensons For Beds - Biggleswade
Thank you, Chris! We're thrilled to hear that you had a great experience with us from shopping to delivery. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!
Mattress delivery
My delivery was on time when advised by text. Driver called beforehand. Drivers were polite and did everything they should have done.
21 September 2026
Reply from Bensons For Beds - Biggleswade
We're so pleased to hear your delivery was on time and that our drivers were polite and professional. Thank you for sharing your positive experience!
Team Bensons
Leanne was very helpful and showed us…
Leanne was very helpful and showed us round and gave us time to choose
30 August 2026
Reply from Bensons For Beds - Biggleswade
Thank you for your kind words! We're thrilled to hear that Leanne provided you with such great assistance. Our team is dedicated to ensuring you have a wonderful experience. We hope to see you again soon!
Great new bed
The service went as promised with no hiccups and excellent delivery team.
We had good advice in the store which enabled us to chose the right bed.
24 August 2026
Reply from Bensons For Beds - Biggleswade
Thank you for your wonderful review! We're thrilled to hear that our team provided excellent service and guidance in choosing the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
It was easy to choose what wwe wanted…
It was easy to choose what we wanted with the help of the staff team.
13 August 2026
Reply from Bensons For Beds - Biggleswade
Hello Anita,
Thank you for taking the time to leave a review. We're delighted to hear that you found it easy to choose the right product and that our staff team were able to help you throughout the process. We have contacted you today regarding your review.
Thank you for your time,
Megan | Customer Care Specialist
I have always used Bensons for my beds
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North Yorkshire. Plenty of communication. I was rung half an hour before the delivery by the delivery team. Lovely lads who were courteous. It took about four weeks from order to delivery. Sleeping on an air bed whilst waiting for delivery was worth it. Had a decent nights sleep in the new bed. Thank you 🙏
24 August 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
Hey Glenn,
Thank you for choosing Bensons for your beds! We're thrilled to hear that you had a great experience all the way from ordering to delivery. Enjoy your new Ottoman bed, headboard, and mattress! We appreciate your business and look forward to serving you again. Sweet dreams,
Megan | Customer Care Specialist😊
Bensons -Biggleswade.
Bensons -Biggleswade.
Staff very pleasant and helpful. One of the things I liked was that they didn’t pressure you whilst I looked around the showroom. I would recommend them very much
23 August 2026
Reply from Bensons For Beds - Biggleswade
Hey Sarah,
Thank you for your fantastic feedback! 😊 We're delighted to hear that the team at Biggleswade made such a positive impression. It's great to know you found our staff pleasant and helpful, and that you appreciated being given the space to browse at your own pace without any pressure.
After all, finding the perfect bed is an important decision, and sometimes a little time to test-drive the mattresses is exactly what's needed! 🛏️
Thank you for your recommendation and for choosing Bensons. We hope you're enjoying your new purchase,
Megan | Customer Care Specialist
Excellent service from purchase to…
Excellent service from purchase to assemble - second to none
17 August 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
Hey Karen,
Thank you for your fantastic review! 😊 We're thrilled to hear that you received excellent service from the moment of purchase right through to assembly. Providing a smooth, hassle-free experience from start to finish is exactly what we strive for, so it's wonderful to know we delivered.
Your "second to none" feedback means a great deal to us. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist✨
Excellent service
Excellent service from the time we were helped by Sultan to select the right mattress for us through the progress reports to the on time delivery
16 August 2026
Reply from Bensons For Beds - Biggleswade
We're so pleased to hear about your excellent experience, from selecting your mattress to the on-time delivery. It's wonderful that our team kept you informed throughout the process!
Team Bensons
Brilliant old fashion service
Brilliant old fashion service. Mattress taken to bedroom by the very polite delivery guys.i didn't need them to unwrap it as im in the middle of decorating.
8 August 2026
Reply from Bensons For Beds - Biggleswade
We're so pleased to hear you experienced brilliant, old-fashioned service! It's wonderful that our delivery team was polite and carefully took your mattress to the bedroom.
Thank you for your positive review - Lauryn at Customer Care 💜
New mattress
Plenty of choice. Salesman was polite and helpful and didn’t make us feel rushed. Ordered on 28th July and delivered on 3rd August with no problems
3 August 2026
Reply from Bensons For Beds - Biggleswade
We're so pleased to hear you found plenty of choice and that our salesman was polite and helpful, ensuring you didn't feel rushed. It's wonderful that your order was delivered so smoothly and quickly.
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Biggleswade
We're so pleased you received excellent service and found our staff knowledgeable. We're also glad our delivery team was brilliant. Thank you for your lovely feedback!
Team Bensons
not the cheapest but you get what you…
not the cheapest but you get what you pay for and the quality is second to none
best night sleep on new mattress in such long time very happy
14 July 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
We're so pleased to hear that you are happy with the quality of your new mattress and that you're getting the best night's sleep. Thank you for your wonderful feedback!
On time and cheerful.
9 July 2026
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for your kind words! We are so pleased to hear that our service was on time and cheerful. We truly appreciate your positive feedback!
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