I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more
Location
Switch locationUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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See what reviewers are saying
The service went as promised with no hiccups and excellent delivery team. We had good advice in the store which enabled us to chose the right bed.
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
Company replied
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... See more
Company details
- #77 of 229 best companies in Bedroom furniture shop
- #41 of 116 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Biggleswade
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
- 1767318843
4.6
Excellent
205 reviews
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Mattress purchase
Ordered 3 mattresses from the Biggleswade store, the salesperson Mr Hanif was extremely helpful and knowledgeable, definitely recommend!
10 August 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for taking the time to leave us a review! We're so glad you had a positive experience at our Biggleswade store with Mr Hanif. Our team is dedicated to providing excellent service and we appreciate your recommendation. Enjoy your new mattresses, Megan at Customer Care
We have used Bensons for years and have…
We have used Bensons for years and have found since Mohamed Hanif is there he is so helpful and knowledgeable it is an easy experience. This is our family second purchase with zero problems this year.
20 July 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for the kind words! It's always a pleasure to serve loyal customers like you and we're thrilled that Mohamed has been able to make your experience even better. We look forward to many more smooth and successful transactions with you and your family, Megan at Customer Care
Reply from Bensons For Beds - Biggleswade
Thank you for your kind words! We take pride in having knowledgeable and helpful salespeople on our team to ensure a great experience for our customers. We look forward to seeing you again soon, Megan at Customer Care
We are very happy with the service we…
We are very happy with the service we had with Bensons they were so helpful and good service and friendly staff so good so far
28 June 2025
Reply from Bensons For Beds - Biggleswade
We are happy you had a positive experience with our helpful and friendly team. It's great to hear that you received good service from us. Thanks for sharing! Take care, Megan at Customer Care
Both Andy at Biggleswade store and…
Both Andy at Biggleswade store and Connor at Stevenage store were fantastic and were welcoming and helpful with the final purchase end up from Stevenage store. Good variety of mattresses available on display and the purchase was very straightforward in the end and didn't take long to decide which mattress to go for.
30 May 2025
Reply from Bensons For Beds - Biggleswade
We're happy to hear that you received fantastic service at both stores! It's great to know that you found a good variety of mattresses and that your purchase was straightforward. Thank you for your positive feedback, Megan at Customer Care
Hanif was extremely helpful with…
Hanif was extremely helpful with advising on a suitable bed for my elderly mother. I'm very grateful for all his advice and support
21 May 2025
Reply from Bensons For Beds - Biggleswade
We're happy to hear that our advice was helpful in choosing a suitable bed for your mother. We appreciate your gratitude and thank you for your feedback! Take care, Megan at Customer Care
The sales person was not pushy set us…
The sales person was not pushy set us at ease, was knowledgeable and did not oversell, we were very happy dealing with the sales person , Maz
1 May 2025
Reply from Bensons For Beds - Biggleswade
Thank you for sharing your positive experience with our salesperson, Maz! We pride ourselves on providing excellent customer service and it's great to hear that you felt comfortable and well-informed during your interaction. We appreciate your business and hope to see you again soon!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Biggleswade
Thank you for your kind review! We are so happy to hear that you had a great experience at our store and that we were able to provide you with a helpful and enjoyable shopping experience. We can't wait to see you again soon! 😊
Sleep well, Team Bensons💜
Great Saros tv bed but watch prices
Great Saros tv bed but watch prices. My bed was reduced the day before delivery and they wiped £600 off the bed. I contacted customer services to basically be told tough luck!
22 April 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
Hi there, we apologise for any inconvenience and frustration you experienced. We strive to offer fair and competitive prices, and we're sorry you missed out on the discount. Please reach out to us if there's anything else we can assist with.
Thank you,
Bensons for Beds
Great service
Great service. Very helpful staff. No pressure to purchase. Was given a printed quotation on my first visit.
22 April 2025
Reply from Bensons For Beds - Biggleswade
Thank you so much for your kind words! We strive to provide exceptional service to all our customers and we're delighted to hear that you had a positive experience. We're happy to assist you in any way possible and we look forward to seeing you again.
Sleep well, Team Bensons💜
Helpful and experienced staff.
24 April 2025
Reply from Bensons For Beds - Biggleswade
We are thrilled to hear that our staff made your experience at a positive one! We pride ourselves on providing helpful and experienced service to all of our customers. We hope to see you again soon! 🙌 Sleep well, Team Bensons💜
Mohamed was very helpful in helping us…
Mohamed was very helpful in helping us choose our mattress and bed. He was also friendly and did not rush us in making our decisions.
5 April 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
Thank you for the kind words, we are happy to hear that Mohamed provided excellent customer service during your visit! Our team always strives to make the decision-making process enjoyable and stress-free. We appreciate your business and hope you enjoy your new mattress and bed!
Helpful staff
The gentleman who served me was very helpful. I got exactly what I wanted.
3 April 2025
Reply from Bensons For Beds - Biggleswade
We appreciate your positive feedback! We're happy to hear that our team member was helpful and you found exactly what you were looking for. Thank you, Megan at Customer Care
Great service
Great service. Listened to what we wanted with no hard l, sell just advice.
29 March 2025
Reply from Bensons For Beds - Biggleswade
We appreciate you taking the time to share your experience. We're glad our team provided helpful advice without pressure. Take care, Megan at Customer Care
Interested competent staff helped made…
Interested competent staff helped made buying my bed less stressful than I thought.
Their knowledge of all aspects of having a comfortable bed was reassuring.
I was recommended Bensons and I also do .
2 March 2025
Reply from Bensons For Beds - Biggleswade
We appreciate you sharing your experience! We're happy to know our team's expertise made buying your bed less stressful and that you would recommend us. Take care, Megan at Customer Care
Excellent service
We recently bought a mattress from Bensons for Beds. The sales staff were friendly and not overly pushy but the service and delivery were excellent. Communication on the expected delivery was excellent, the tracking of the delivery driver worked a treat and the mattress was brought in our tricky corners with ease by the two delivery men. Overall, excellent service, good price and wonderful mattress.
13 February 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
We're happy to hear that our sales team was helpful without being too pushy, and that you found our service and delivery excellent. It's great to know the delivery tracking and the team's careful handling impressed you. Thank you for your positive feedback, Megan at Customer Care
Most helpful
Very helpful & knowledgeable sales advisor on the day we visited.
Good choice of product across various price points
Our purchase was only a small transaction but the service was really good and nothing was too much trouble.
Could not fault our showroom experience & would certainly go back.
19 February 2025
Reply from Bensons For Beds - Biggleswade
We appreciate you taking the time to leave us a review! We're happy to hear that our sales advisor was helpful and knowledgeable, and that you were pleased with the service you received. We look forward to seeing you again in the future, Megan at Customer Care
Very attentive and helpful salesman Ian.
19 February 2025
Reply from Bensons For Beds - Biggleswade
We appreciate your positive feedback regarding the helpful service you received. We are so glad to hear it, Megan at Customer Care
Knowledgeable staff
Knowledgeable, helpful, informative sales person. Great selection of beds. Was mist interested is making sure we purchased the right bed rather than most expensive.
8 February 2025
Unprompted review
Reply from Bensons For Beds - Biggleswade
We're happy to hear that the salesperson was knowledgeable and helpful! We're glad they focused on finding the right bed for you. Thank you for your positive feedback, Megan at Customer Care
Best shop to buy a mattress
Mr Hanif was very kind and helpful to find the best mattress with the best price.
Show different mattresses and explained which one would be better for personally to us. The IGEL Nanotech mattress is so comfortable. Can't wait for the deliver.
28 January 2025
Reply from Bensons For Beds - Biggleswade
We're happy to hear that the assistance in finding the perfect mattress was helpful. It's great to know the features of the IGEL Nanotech mattress were explained well and that you find it comfortable. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
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