Bensons For Beds - Bishopbriggs Reviews 

374
•
TrustScore 5 out of 5

4.8

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB

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Rated 5 out of 5 stars

Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more

Company replied

Rated 5 out of 5 stars

Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more

Company replied

Rated 5 out of 5 stars

The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more

Company replied

Rated 4 out of 5 stars

Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.8

Excellent

TrustScore 5 out of 5

374 reviews

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4.8

All reviews

(374)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such lovely guys who came to set up the…

Such lovely guys who came to set up the new bed. Two young guys (Taylor and Scott) being trained by the obviously experienced Stewart Gibson. Old bed removed, all rubbish and packaging removed. Very impressed.

30 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you had such a positive experience with our team during your new bed setup. It's great to know the removal and disposal service met your expectations. Thank you for your feedback!

Rated 4 out of 5 stars

Explained a complicated subject very…

Explained a complicated subject very well. Would have been difficult without having read Which article before visit

24 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We're glad our explanation was helpful in navigating the topic. We appreciate your feedback that the article prepared you well for your visit. Thank you!

Rated 5 out of 5 stars

Excellent customer service

Very knowledgeable staff, excellent customer service and a good range of beds to choose from.

23 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to know that you found our staff knowledgeable, and that you experienced excellent customer service and a good selection of beds.

Rated 5 out of 5 stars

Bensons Beds are great !

We had a problem with our mattress afte 18 months and investigated and replaced with no argument. The new mattress was delivered and the faulty one taken away no problem.

23 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that we resolved the mattress issue to your satisfaction! It's great to know the process was smooth. Thank you for your positive feedback.

Rated 5 out of 5 stars

Fantastic staff

Went with my elderly mum to the Bishopbriggs’s store and the staff were amazing with my mum and she got a great deal on the mattress.

26 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that our staff were amazing and that your mum got a great deal on the mattress. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Buying a bed.

Great service, knowledgeable staff member.No sales pressure and good product.

25 January 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to share your positive experience! We're happy to hear that you received great service from our knowledgeable staff.

Rated 5 out of 5 stars

Excellent

Excellent service from the choosing of our bed right through to delivery. Very pleased with experience overall.

23 January 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We're so happy to hear that you received excellent service from the selection of your bed to its delivery! Thank you for your positive feedback about your experience.

Rated 5 out of 5 stars

Not sure my feedback went so I will…

Not sure my feedback went so I will leave it again just in case
Barbara from the Bishopbriggs branch was immensely helpful she understood my needs
The 40Day trial is also reassuring
This is my second buy I’d bought a mattress yrs ago so I knew I could trust Bensons

18 January 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to leave your feedback. We're happy to hear that a member of our team was so helpful and that the trial period offers reassurance. It's great to know you trust us!

Rated 5 out of 5 stars

Very welcoming

Great service

9 January 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you so much Mrs Ahrens! 😊 We’re delighted you received great service. Really appreciate you taking the time to share your feedback!
See you next time! Megan at Customer Care 😊

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Bishopbriggs

We’re so glad our staff were extremely helpful – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care

Rated 5 out of 5 stars

New mattress

Very happy with our mattress buying experience at bensons with good service from knowledgeable staff. Delivery and uplift of old mattress was fast and I was reminded and updated on delivery day annd time often.

9 December 2025
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear you were very satisfied with your mattress purchase, the staff's service, and the prompt delivery with updates. We appreciate your feedback!

Rated 5 out of 5 stars

Brilliant service

Brilliant service

16 September 2025
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Reply from Bensons For Beds - Bishopbriggs

We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

All round excellent customer service

11 December 2025
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you sharing your experience with us and are so happy to hear you received excellent customer service.

Team Bensons

Rated 5 out of 5 stars

Great selection.

Salesperson was helpful and gave us time to choose as we were stuck on deciding between 2 different beds.
So many to choose from in the store.
They also have a good selection of bedside cabinets.

26 November 2025
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Reply from Bensons For Beds - Bishopbriggs

We're glad you enjoyed your experience. It's great to hear that our salesperson was helpful and gave you the time you needed while choosing between beds. We appreciate your positive feedback on our selection.

Rated 5 out of 5 stars

Great Customer Service.

Arthur at Bensons for Beds in Bishopbriggs was very knowledgeable and patient with us to find exactly the bed and base we were looking for.
He took the time to listen and offer us a few options. Well done!

20 November 2025
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you found exactly what you were looking for. We appreciate that our team member was knowledgeable and patient in helping you find the perfect bed and base. Thank you for your positive feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Excellent

Benson fir Beds Bishopbrigs Glasgow:
The sales staff Arthur and Barbera were super nice.
I dealt with Arthur and he was very helpful, knowledgeable and patient.
Highly recommend.

12 November 2025
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Reply from Bensons For Beds - Bishopbriggs

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons

Rated 5 out of 5 stars

The in shop staff were very helpful and…

The in shop staff were very helpful and courteous and knew what they were talking about The mattress arrived on time and was well packaged The mattress is very comfortable and would recommend this company

20 October 2025
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that our staff was helpful and courteous, and that your mattress arrived on time, well-packaged, and comfortable! Thanks for choosing us—we’re grateful!
Megan at Customer Care

Rated 5 out of 5 stars

Easy returning customer experience

Staff were friendly and knowledgeable.

11 October 2025
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you sharing! We are so glad that our staff was friendly and knowledgeable during your visit with us.

Thanks for choosing us—we’re grateful!
Megan at Customer Care

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