Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more
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Location
Switch locationUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more
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The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more
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Company details
About Bensons For Beds - Bishopbriggs
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom
- 1417724715
4.8
Excellent
374 reviews
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The sales agent was very polite and…
The sales agent was very polite and explained all my options, and the various styles, and she gave me plenty of time to look around.
16 July 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you so much for your positive feedback! We take pride in providing exceptional customer service and are delighted to hear that our sales agent was able to assist you with your options and give you the time to make the perfect choice. We truly value your business and hope to see you again soon, Megan at Customer Care
Delivery staff were very friendly
Delivery staff were very friendly, worked quickly and were very careful when inside my home.
11 July 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
Thank you for your positive review! At our business, we strive to provide not only top-notch service, but also a friendly and careful experience. We appreciate your support, Megan at Customer Care
Pleased customer
Oliver was our sales person. Gave us a good understanding of types of mattress available. No pushy sales talk and gave us space to think over cost. Hope delivery is as smooth as sales experience.
1 July 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for the kind words, we're so glad that Oliver was able to make your mattress buying experience hassle-free and informative. We strive to provide top-notch service from start to finish, and we can assure you that delivery will be just as seamless. Happy sleeping! Megan at Customer Care😀
Excellent Service
Plenty of choice, very helpful sales staff, took time to explain things thoroughly and let us try different mattresses
25 June 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for taking the time to leave us a review! We're thrilled to hear you had a positive experience with our sales staff and were able to find the perfect mattress for you. We appreciate you choosing us,
Thank you for choosing us, Megan at Customer Care
Lovely staff
Lovely staff. Eva in Bishopbriggs was very helpful and sale went very well. Barbara whom we have purchased beds from is lovely too. Will give review on beds when they get delivered 8 July.
28 June 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our staff was so helpful during your purchase. We appreciate your positive feedback and look forward to your thoughts on the beds after delivery! Take care, Megan at Customer Care
Our delivery was very good,phoned us on…
Our delivery was very good,phoned us on the the day,to let us know what time they, we're coming, very friendly,and helpful would recommend them first class team
16 June 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our delivery team was friendly and helpful, and that you were informed of the delivery time. Thank you for recommending our first-class service, Megan at Customer Care
Staff member had a fantastic knowledge…
Staff member had a fantastic knowledge on all types of bed she knew what I needed more than I did
Everything was explained perfectly
17 June 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our staff's knowledge helped you find the perfect bed. It's great to know everything was explained perfectly for you. Thanks for your feedback, Megan at Customer Care
I am having a new bedroom installed and…
I am having a new bedroom installed and needed a new bed. I went into my local branch and was given great advice and service. I purchased a new King Size bed. Barbara, who helped me, was very professional and knowledgeable and made my bed buying experience a pleasure, thank you.
12 June 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you received excellent advice and service during your recent visit to our branch. We appreciate you acknowledging the positive experience you had while selecting your new bed. Thank you for your feedback, Megan at Customer Care
Gillian was so helpful and made sure we…
Gillian was so helpful and made sure we were entirely happy with our purchase! After trying almost every mattress in the store we settled on one. Thank you so much Gillian you made everything so seamless!
7 June 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful in guiding you to find the perfect mattress. Thank you for sharing your feedback with us, Megan at Customer Care
Experience while ordering a bed
We were given very detailed and professional advice on how to select a bed for our granddaughter.
The atmosphere in the shop was very friendly.
13 January 2025
Reply from Bensons For Beds - Bishopbriggs
We're so glad to hear that you received detailed, professional advice and found our shop's atmosphere friendly while selecting a bed for your granddaughter. Thank you, Megan at Customer Care
Made for comfort
I had a very good experience at Benson for Beds in Bishopbriggs… pleasant, informative and professional…. Oliver and other staff there looked after my enquiries and worked well as a team … Thank you ..
30 May 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you taking the time to share your positive experience at our Bishopbriggs location. We're happy to hear that our team provided pleasant, informative, and professional service while assisting with your inquiries. Thank you, Megan at Customer care
Excellent service
I bought a wardrobe on Saturday the 10th of May and the next Tuesday I noticed that the same wardrobes were now on 25% discount.
I called to cancel the order and I was assisted with the cancellation and offered the discounted price which I gladly accepted and had everything done and setup seamlessly.
13 May 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your review! We are happy to hear that our team was able to assist you with cancelling your original order and offering you the discounted price. We strive to provide excellent customer service and we are glad to know we were able to make things right for you. Enjoy your new wardrobe!
Reply from Bensons For Beds - Bishopbriggs
Thank you so much for your kind words! We are so happy to hear that you had a great experience with Barbara and Oliver. We pride ourselves on providing personalized attention and expert advice to all of our customers. Thank you for choosing our business!
Fantastic service from Gillian in…
Fantastic service from Gillian in Bishopbriggs she was extremely helpful giving us plenty of choice and explaining all the types of mattresses to us she listened to what we wanted and steered us through a minefield of different options as we were a bit overwhelmed
Thank you Gillian your a gem and a definite asset to your employer
19 April 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
Thank you for taking the time to share your experience with Gillian at our Bishopbriggs location! We are thrilled to hear that she provided you with fantastic service and helped you navigate through the different mattress options. We will be sure to pass along your kind words. Thank you for choosing us and we look forward to seeing you again soon!
Sleep well, Team Bensons💜
Helpful informative staff
23 April 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your kind words! Our team strives to provide helpful and informative service to all of our customers. It's great to hear that we were able to meet your expectations. We appreciate your support. - Team Bensons 💜
The person that served us she was fab
The person that served us she was fab. She knew everything about beds.
23 April 2025
Reply from Bensons For Beds - Bishopbriggs
Sure thing! Our staff is trained to provide top-notch service and expertise in all things beds. Thanks for the positive feedback! Sleep well, Team Bensons💜
Really good sales assistant
Really good sales assistant , good knowledge of the beds and very professional
18 April 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your kind words! We strive to provide excellent service and knowledge to all of our customers. We're happy to hear your experience with our sales assistant was positive and professional. Come back anytime! - Team Bensons 💜
I want to ensure my expensive lesson…
I want to ensure my expensive lesson helps others!
I’ve purchased numerous items from Bensons for Beds, all from this store. The most recent purchase was a divan bed.
I’ve not yet received my delivery and noticed 14 days after the purchase there was 25% off. I honestly didn’t think there would be an issue either honoring this. I called the store and was promised a callback back the same day, this didn’t happen!
Having now discussed with the store I’ve been advised it’s a 7 day cooling off period for store orders. This was not advised to me but I have stupidly signed to say I understand the T&Cs!
For a large company they really do lack transparency, integrity and good old customer service. Loyalty means nothing!
Please take your time to read T&Cs, ask questions and don’t feel pressured to sign on the dotted line!
5 April 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
Thank you for bringing this to our attention. We apologise for any inconvenience caused. Our team will look into your purchase and see if we can honour the discount. We appreciate your loyalty and feedback, and we always strive to provide excellent customer service. Thank you, Team Bensons
Ewa Amadi dealt with me.
Ewa Amadi dealt with me.
She was helpful & knowledgeable.
I bought a single mattress.
My delivery date is Wed 30 April
13 April 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for choosing our business and sharing your positive experience with Ewa Amadi! We're thrilled to hear she provided helpful and knowledgeable service during your purchase of a single mattress. We look forward to delivering it to you on Wed 30 April. See you soon!
Great service from beginning to the…
Great service from beginning to the delivery day
14 April 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
"Thank you for your kind words! We strive to provide excellent service from start to finish, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future!" #CustomerSatisfaction #ExcellentService
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