Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
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Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... See more
Company replied
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
Company replied
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... See more
Company replied
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #42 of 115 best companies in Bed shop
- #28 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
568 reviews
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The assistant was a star
The assistant was a star! Gave us a great deal, put up patiently with my faffing about paying for the bed, and really helpful! Forgotten her name, unfortunately, but many thanks!
14 January 2026
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're so glad to hear that our assistant was helpful and gave you a great deal. We hope you enjoy your new bed!
Polite & helpful staff.
10 January 2026
Reply from Bensons For Beds - Blackpool
We’re so glad our team was polite and helpful – that’s what we love to hear! 💜 Thank you for your positive review - Lauryn at Customer Care
Tommy our sales expert was fantastic…
Tommy our sales expert was fantastic and able to answer all our questions.
10 January 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We’re so glad Tommy gave you fantastic service and answered all your questions with ease – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Sandra who helped us choose a bed was…
Sandra who helped us choose a bed was very patient and listened to everything we said, she assisted us around the shop numerous times while we chose the right bed for us. She explained everything in detail and didn’t pressure us at all, she gave us an information sheet to go home and measure to make sure we were able to get the bed up out stairs. Overall Sandra gave one of the best customer service experiences I’ve had a very long time. She was a delight!
4 January 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We’re so happy Sandra gave you such a patient, detailed, and pressure-free experience – that’s truly outstanding service! Thank you for your positive review – Lauryn at Customer Care 💜
I had excellent guidance on choosing a…
I had excellent guidance on choosing a bed and mattress and when I changed my mind on the colour the staff sorted everything out with no hint of an issue.
31 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words! We’re delighted the team could make everything smooth and straightforward for you Mrs Markham.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care!
Knowledgeable staff
1 January 2026
Reply from Bensons For Beds - Blackpool
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Great salesman
The salesman Kevin absolutely fantastic. Listened to what we required and stuck with it.
18 December 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that the salesperson met your needs so well! Thank you for sharing your positive experience with us; we appreciate your feedback. Thank you for your review - Lauryn at Customer Care
Very helpful assistant helped us…
Very helpful assistant helped us purchase the right
sofa bed. He gave us all the information and told us about special offers which we purchased.
15 December 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that our assistant provided helpful information about our special offers and assisted you in choosing the right sofa bed. We appreciate your feedback!
Monica was brilliant
Monica was brilliant! Very friends and made me feel so welcome, incredibly informative and knowledgeable and I appreciated her help in my purchase.
14 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful feedback! We’re thrilled to hear Monica made you feel welcome and provided such helpful advice. We’ll make sure she sees your kind words.
We hope to see you next time,
Megan at Customer Care😊
Great service Great deliverwooden bedy team
Great service Great delivery team
15 December 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We appreciate your kind words! We are so happy you enjoyed our service and delivery team. Thank you for your support; it means a lot to us.
Great services all the time providing…
Great services all the time providing to the customers .
15 December 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We appreciate that you find our services consistently great! It's wonderful to know we're meeting customer needs effectively.
Excellent experience, would highly recommend
From the time in the showroom to the bed being set up has been a smooth, pleasant experience from start to finish. The mattress is unbelievable and well worth the money spent, and the communication throughout has been exceptional - thank you!
8 December 2025
Reply from Bensons For Beds - Blackpool
We’re thrilled to hear your experience was smooth from the showroom to setup! Exceptional communication and a mattress that feels great —that’s what we love to deliver. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Blackpool
We're happy to hear that we were very helpful. Thank you for recommending us; we appreciate it.- Stewart - Team Bensons
Kevin was very helpful.and friendly he…
Kevin was very helpful.and friendly he spent a lot of time with me and my elderly mum and has help us with amending our order.
7 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your lovely feedback! We’re so pleased Kevin could give you and your mum the time and support you needed.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
Another visit to Bensons
As always it was a great visit to Bensons in Fleetwood outlet centre. Sarah the sales assistant was a charming and knowledgeable person.
22 November 2025
Reply from Bensons For Beds - Blackpool
Thank you for your lovely feedback! We’re delighted to hear that your visit to our store was such a positive experience and that Sarah provided charming, knowledgeable service. We truly appreciate your kind words.
Thank you for your positive review Paul – Lauryn at Customer Care 💜
Excellent service from Gemma at Bensons for Beds
My wife and I visited Bensons for Beds and tried several beds and mattresses, and we were looked after by Gemma. She was extremely professional, patient, and genuinely helpful throughout. She took the time to explain everything clearly and made the whole experience easy and enjoyable. Gemma is a real asset to the company, and we couldn’t be happier with the service we received. Highly recommended!
16 November 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you and your wife had such a positive experience. It's great to know that our team member was so helpful and made your visit enjoyable. We appreciate your recommendation and thank you for your feedback,
Megan at Customer Care
Very helpful and patient
Kevin was Very helpful and patient, I didn’t feel rushed when choosing my new mattress.
15 November 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you felt supported during your mattress selection. It's great to know our team provided the help you needed! Thanks for your feedback,
Megan at Customer Care
Very good experience
The staff in the shop were very knowledgeable, no pressure sales, plenty of time to make the right choice.
The delivery men were fantastic they even brought shoe covers so they didn't make a mess of my floors. Very accommodating in every way.
31 October 2025
Reply from Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience! We're happy to hear that our staff was knowledgeable and provided a no-pressure environment. We're also glad the delivery team was accommodating and respectful of your home.
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
A wonderful stress free experience
A wonderful stress free experience. Sandra was very helpful and polite. Would recommend her to anyone
30 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you had a wonderful, stress-free experience. We appreciate your kind words and are glad that our service met your expectations.
Wishing you all the best until next time,
Megan at Customer Care
Great customer service
30 October 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words Jen! We're so pleased to hear you had a great experience with our customer service. If there's anything else we can help with, we're always happy to assist.
Kind regards,
Megan
Customer Care Team
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