Brought a mattress from Benson’s after looking at other stores. We visited the Brighton store and the individual was very polite and one thing that was very much appreciated was the fact that he sho... See more
Company replied
Location
Switch locationPelham Terrace, BN2 Brighton and Hove, England, GB
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See what reviewers are saying
Friendly helpful advice in store when I went in looking to but a replacement double mattress for my daughter’s room. Manisha and her colleague listened to my queries and provided suggestions and solut... See more
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Ade, the gentleman who helped me choose my mattress was extremely helpful. He gave me lots of information on which mattress would suit me best, and he really assisted me with advice on what to look fo... See more
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Friendly staff, and I didn't have to wait too lo long like other large chains. The sofa itself was packed with a minimal amount of material which is great for the environment. The sofa is fairly comfo... See more
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Company details
- #76 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Brighton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Pelham Terrace, BN2, Brighton and Hove, England, United Kingdom
4.7
Excellent
132 reviews
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Reply from Bensons For Beds - Brighton
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
Ryan at Brighton store was so helpful -very pleased with our new bed
Ryan in Brighton was so helpful and welcoming. Thank you so much we’re very pleased with our new bed and wants to pass thanks on to Ryan who is such a lovely man and knows what he is talking about!
6 December 2025
Reply from Bensons For Beds - Brighton
Your review means so much! We’ll make sure Ryan knows how much his expertise and care meant to you.
Hope to see you again in the future,
Megan at Customer Care
Brighton store…
Ryan and all the team in Brighton store have been super helpful and patient. The atmosphere is always bright, supportive and relaxed, and we are really happy to have found the mattress and bed we want.
30 November 2025
Reply from Bensons For Beds - Brighton
We're happy to hear that you found our team helpful and patient. It's great to know that the atmosphere in our store was supportive and relaxed, and that you are happy with your new mattress and bed.
Reply from Bensons For Beds - Brighton
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Iqbal Attention was great
Iqbal Attention was great, he helped us to choose the right mattress and the process was seamless. He explained everything in good details. the shop has a good variety of mattresses.
24 November 2025
Reply from Bensons For Beds - Brighton
Thank you for sharing your experience! We’re delighted to hear that Iqbal provided great attention, helped you choose the right mattress, and made the process seamless. It’s wonderful to know everything was explained clearly and that you appreciated our wide variety of mattresses.
Thank you for your positive review 💜 – Lauryn at Customer Care
Reply from Bensons For Beds - Brighton
We’re so pleased to hear you received very attentive service! Providing a helpful and positive experience is always our goal, and your feedback means a lot. 💜
Thank you for your positive review – Lauryn at Customer Care
Good honest information No hard sell…
Good honest information No hard sell , tried all the beds for the mattress most suitable for me genuine salesman for once let me take my time, answered all the questions honestly OFFERED Please note offered all the after sales purchases not rammed down your throat , purchased the insurance 5 yrs £ 45
At my age 81. Yrs. a must I’m afraid. Well done
Adrian you serve bensons well
24 November 2025
Reply from Bensons For Beds - Brighton
We appreciate you sharing your positive experience. We're happy to hear that you felt supported in finding the right mattress and valued the honest, pressure-free service. We're glad our after-sales options met your needs. Thank you for your kind words,
Megan at Customer Care
Excellent service from very…
Excellent service from very knowledgeable staff. Ryan the Brighton store manager was very helpful explaining the benefits and qualities of different materials in their mattress range. Ended up with a bargain clearance item. 😀😀
21 November 2025
Reply from Bensons For Beds - Brighton
We appreciate you sharing your experience! We're happy to hear that our staff was knowledgeable and helpful in guiding you through our mattress range. We're glad you found a bargain,
Megan at Customer Care
Great customer service
We had very attentive and considerate customer service from Iqbal at the Brighton Store.
19 November 2025
Reply from Bensons For Beds - Brighton
We’re delighted to hear Iqbal provided such attentive and considerate service at our Brighton store! We’ll make sure your kind words are passed along. 💜 Thank you for your positive review – Lauryn at Customer Care
The instore experience was second to none
After a housing crisis my son was finally moving into his own home but needed an affordable, good quality bed and mattress. To be honest we didn’t think we could afford anything from Bensons for Beds and were considering buying secondhand, but went to look on the off chance of finding an affordable mattress. From the moment we walked into store Nick our salesman gave us his undivided attention and did his absolute best to meet our needs. He showed us a range of options in store, researched the available stock in the warehouse and worked with my son to find the right bed and mattress within his very tight budget.
Nick was really incredible and deserves full recognition for going the extra mile that night as he not only secured a sale but really made my sons week.
29 October 2025
Reply from Bensons For Beds - Brighton
We're so happy to hear about the positive experience you and your son had in our store. We appreciate you sharing how a member of our team went the extra mile to help you find the perfect bed and mattress within your son's budget. Thank you for your valuable feedback,
Megan at Customer Care
Very friendly staff
Upon entering the store we were acknowledged by nice friendly staff, Manisha was very knowledgeable but not pushy, gave alot of information on various mattresses, but then gave us time alone to discuss options, preferences etc.after choosing the sale was dealt with very efficiently. I have been kept well informed regarding delivery day and time and feel confident it will arrive on time
10 November 2025
Reply from Bensons For Beds - Brighton
We're happy to hear that our staff was friendly and knowledgeable, providing helpful information without pressure. We appreciate you noting the efficiency of the sale and the clear communication regarding delivery.
Thank you,
Megan at Customer Care.
Me and my mum popped in to purchase a…
Me and my mum popped in to purchase a mattress, unfortunately we didn't have tons to spend this visit but we was welcomed in and shown around by Iqbal, who was really friendly and happy to show us around. They have pretty much every option for anyone's budget and needs, enormous display of beds/mattresses with most available in different firmness types, sizes, budgets ect, the showroom was impeccably clean, warm and inviting. Once we had picked the mattress, Iqbal made the transaction with us incredibly quickly and smoothly, he was very thorough, double checking all the order details were correct and that we was happy with it all while remaining friendly and professional. A very smooth and positive experience, highly recommend these guys. If I ever need a new mattress and have plenty of money I will definitely be going back to check out the expensive range!! 10/10 from me
7 November 2025
Reply from Bensons For Beds - Brighton
This is a fantastic review! Thank you for taking time to leave us some positive comments. We are thrilled that you love your new product and that you had great service while shopping with us Thank you, Anthea. - Team Bensons
Excellent service throughout
Excellent service throughout. I was served by Manisha who was very helpful in showing me the various options available and giving me time and space to come to a decision. Also, a huge "shout out" to Nick the manager who offered to dismantle my old bed frame so that it could be taken away for recycling. I don't have anyone who could do this so it was a huge help to me. THANK YOU. A friendly and professional team.
25 September 2025
Unprompted review
Reply from Bensons For Beds - Brighton
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received in selecting your options and the extra help with dismantling your old bed frame. Thank you for your feedback,
Megan at Customer Care
Reply from Bensons For Beds - Brighton
We're glad you had a positive experience with our sales assistant; we appreciate your feedback.
Please feel free to recommend us to friends and family!
Megan at Customer Care
Reply from Bensons For Beds - Brighton
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team member helpful and patient. Thanks for choosing us – we hope to serve you again,
Megan at Customer Care!
great service
Brilliant from start to finish. Nick was really good and very helpful. He made me try a lot of different mattresses but was not pushy in making me chose a certain one. He left it up to me.
Delivery men were in and out in no time and although given a 2 hour slot. They called 30 mins before
22 October 2025
Reply from Bensons For Beds - Brighton
We're happy to hear that you had a brilliant experience! We appreciate your positive feedback regarding the helpfulness and non-pushy approach during your mattress selection. We're also glad the delivery was prompt and efficient. Thank you,
Megan at Customer Care
Amazing service very excited to receive…
Amazing service very excited to receive our new bed!
19 October 2025
Reply from Bensons For Beds - Brighton
We appreciate your positive feedback! We are so glad you are excited about your new bed and enjoyed our service.
Thank you for your review – Lauryn at Customer Care 💜
Ryan was patient and clear
Ryan was patient and clear in his explanations. We didn't feel rushed or pressured.
18 October 2025
Reply from Bensons For Beds - Brighton
We're glad you felt at ease with the pace and clarity. We appreciate your support and look forward to seeing you again.
Take care,
Megan at Customer Care
Excellent service
Excellent service, very knowledgeable and helpful.
Thank you Ryan, would definitely recommend
20 October 2025
Reply from Bensons For Beds - Brighton
We appreciate your recommendation! We are happy to hear that you found our service excellent, and our staff knowledgeable and helpful. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Great service and knowledge from Ryan…
Great service and knowledge from Ryan and Iqbal helped us to get the bed and mattress we needed all in all an excellent service thank you
17 October 2025
Reply from Bensons For Beds - Brighton
We appreciate you sharing your positive experience. We are so glad to hear that our team members' service and knowledge helped you find the perfect bed and mattress!
Thank you for your review – Lauryn at Customer Care 💜
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