From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... See more
Company replied
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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See what reviewers are saying
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... See more
Company replied
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
Company details
About Bensons For Beds - Brislington
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
4.9
Excellent
267 reviews
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Great instore advice from Marcus
Marcus was extremely knowledgable and informative. He listened carefully to our requirements and helped us make our selection. There was never any pressure or hard-sell.
22 November 2023
Staff were really helpful and managed…
Staff were really helpful and managed to get a really good deal.
14 November 2023
Well where do I start I went in looking…
Well where do I start I went in looking for a bed for my daughters where we meet with Marcus who's service was amazing, we spent over a hour choosing the correct mattress where Marcus was so helpful and patient with us. Marcus was a true gentleman and made our experience great so thank you to him
13 November 2023
Very helpful staff,went through the…
Very helpful staff,went through the whole range available at my price.no pressure put on me to buy.
7 November 2023
Service was topnotch and well explained…
Service was topnotch and well explained on the types of products to go for …
31 October 2023
Excellent service
Excellent service, vert informative without being pushy!
Julie who served us was very knowledgeable and answered all our questions in a professional and friendly manner.
19 October 2023
Excellent advice and service
Excellent advice and service. My new bed is so comfy thank you!
6 October 2023
Complete bed purchase …
Marcus the salesman was extremely helpful and not at all pushy. We purchased a ottoman bed frame, headboard and mattress, he gave us the best advice on everything we needed.
16 October 2023
Excellent service
Excellent service . Knowledgable polite and helpful
Salesman.
Polite and very helpful delivery men . On time excellent
Communication .Did what they said they would do
6 October 2023
Great customer service
Spencer at the Brislington store was friendly and helpful throughout. I would return just on his service alone. Thank you!
17 September 2023
Helpful friendly staff
We went in just to look at mattresses , we were greeted by a lovely female member of staff who offered help but was not at all pushy and left us to try the mattresses in our own time.
She answered our questions and the whole process of buying was made very easy.
10 September 2023
May use AI-assist with repliesRead more
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The experience was perfect
The experience was perfect. Sales assistant helpful polite and knowledgeable . I would thoroughly recommend Bensons.
11 September 2023
Reply from Bensons For Beds - Brislington
Thankyou for your review, this is amazing - Team Bensons
Great service all round
Staff in store were really helpful and informative. Ordering process was simple and delivery was much faster than we expected. Delivery was fantastic - thanks to the two chaps who had to carry a king mattress quite a way because they couldn't get the truck along our narrow lane. They were still super cheerful and happy to take it upstairs for us. Great service all round!
19 August 2023
Reply from Bensons For Beds - Brislington
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Julie was full of information and…
Julie was full of information and really explained all the different mattresses to us.
26 August 2023
Reply from Bensons For Beds - Brislington
Thank you so much for your great review! -Team Bensons
Extremely helpful sales assistant
28 August 2023
Reply from Bensons For Beds - Brislington
Thank you for your kind words, Christine! - Team Bensons
Purchase of mattress
Excellent service and very friendly. Greeted us when we walked in.
29 August 2023
Reply from Bensons For Beds - Brislington
Thank you for your lovely review - Team Bensons
Friendly and knowledgeable staff.
21 August 2023
Reply from Bensons For Beds - Brislington
Thank you for your feedback! -Team Bensons
The lady who served us was lovely and…
The lady who served us was lovely and very helpful. Nothing was too much trouble and she was lovely to talk to.
18 August 2023
Reply from Bensons For Beds - Brislington
We're thrilled to hear this Becky. Thank you for your 5* review. -Team Bensons
Super helpful and friendly assistance
Super helpful and friendly assistance. Great value
19 August 2023
Reply from Bensons For Beds - Brislington
We're pleased to hear this Claire! Thank you for taking the time to leave us a review. -Team Bensons
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