The team turned up on time having rung half an hour in advance as promised. They were polite and helpful, and just got on with the job. They were efficient, too, taking barely half an hour to assemble... See more
Company replied
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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See what reviewers are saying
We were offered lots of options of mattresses to try out. We were left to ourselves to choose our preference with no pressure. Communication relating to the delivery was excellent with plenty of... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
My experience in store was very positive. Jo allowed me to explore and try out the various mattresses and answered any questions I had. I felt under no pressure to purchase anything, and was given tim... See more
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Company details
- #75 of 228 best companies in Bedroom furniture shop
- #38 of 114 best companies in Bed shop
- #27 of 85 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Brislington
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
4.9
Excellent
248 reviews
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A very polite member of staff
14 July 2026
Reply from Bensons For Beds - Brislington
We are so pleased to hear that you had such a positive experience with a member of our staff. Thank you for sharing your kind feedback with us.
Very good customer service in…
Very good customer service in store, kept updated with text and emails that delivery on target, estimated delivery time and delivery drivers friendly and efficient. Would recommend.
12 July 2026
Reply from Bensons For Beds - Brislington
We're so pleased to hear about your positive experience with our in-store customer service. It's wonderful that you were kept updated and that our delivery drivers were friendly and efficient. Thank you for your recommendation!
Friendly and experienced sales staff
Friendly and experienced sales staff
Excellent communication regarding progress of item and delivery expectations
Polite and friendly delivery staff, respectful and timely
4 July 2026
Reply from Bensons For Beds - Brislington
We're so pleased to hear about your positive experience with our friendly and experienced sales staff. It's wonderful that our communication and delivery team were also excellent!
Very helpful to find a mattress to suit…
Very helpful to find a mattress to suit our needs and didn’t oversell, we made a decision easily with their help.
1 July 2026
Reply from Bensons For Beds - Brislington
We're so pleased our team helped you find a mattress that suited your needs without overselling, making your decision easy. Thank you for your wonderful feedback!
Team Bensons
Knowledgeable and helpful salesperson.
25 June 2026
Reply from Bensons For Beds - Brislington
We're so pleased our team was helpful. We appreciate your kind words.
Team Bensons
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Delivery and installation excellent.
12 June 2026
Reply from Bensons For Beds - Brislington
We're so pleased our staff was knowledgeable and helpful. Thank you!
Team Bensons
Excellent and friendly service.
8 June 2026
Reply from Bensons For Beds - Brislington
We are so glad you had a great experience with us.
Team Bensons
Good service
The salesman was experienced and able to show me various beds that suited what I was looking for. There was no pressure to buy and plenty of time to choose/try out different beds.
24 May 2026
Reply from Bensons For Beds - Brislington
We are so pleased our team helped you find the perfect bed without any pressure. We appreciate your positive feedback!
Team Bensons
Great help and advice
Great help and advice in store, delivery team very efficient, communication great throughout. Our mattress is so comfortable. Very pleased
21 May 2026
Reply from Bensons For Beds - Brislington
We're so pleased you received great help in-store and found our delivery team efficient. We're glad communication was great and you love your comfortable mattress!
Team Bensons - Jess
Good service
Marcus at the Brislington store was very helpful without being pushy and Carl and Steve were quick and efficient delivering and setting up my new bed.
6 May 2026
Reply from Bensons For Beds - Brislington
We're delighted to hear our team provided such helpful, efficient service, from selection to delivery and setup. Thank you for your kind words!
Team Bensons - Jess
Reply from Bensons For Beds - Brislington
We appreciate your feedback! We're so pleased our team provided excellent service and gave you time to think.
Team Bensons - Jess
Great communication from all departments
We were offered lots of options of mattresses to try out. We were left to ourselves to choose our preference with no pressure.
Communication relating to the delivery was excellent with plenty of updates and calls from the driver the day before.
The two delivery men John & Paul were excellent with great humour whilst imparting important information. Thank you to them for a first class experience!
6 May 2026
Reply from Bensons For Beds - Brislington
We're happy you appreciated the mattress options and no-pressure environment. It's great the delivery updates and team's humor added to your experience. Thank you for your positive feedback!
Team Bensons
A great job done
The team turned up on time having rung half an hour in advance as promised. They were polite and helpful, and just got on with the job. They were efficient, too, taking barely half an hour to assemble everything and hand over what they needed to. A refreshing change from my typical experience.
27 April 2026
Reply from Bensons For Beds - Brislington
We're happy to hear the team was punctual, courteous, and efficient during assembly. It's great to know their service was a refreshing change from your past experiences. Thank you for your feedback.
Team Bensons
Really helpful staff
Really helpful staff. Easy to talk to Made me feel really welcome
27 April 2026
Unprompted review
Reply from Bensons For Beds - Brislington
Thank you for the lovely feedback! We’re so pleased to hear our staff were really helpful, easy to talk to, and made you feel welcome — that’s exactly the experience we aim to create.
Here’s to comfier nights and happier mornings💜
Very pleased with the assistance i received
Kally who assisted me, was very patient and knowledgeable. I couldn't have made a purchase without her help
21 April 2026
Reply from Bensons For Beds - Brislington
Thank you so much! 😊 We’re delighted to hear Kally was so patient and knowledgeable—she’ll be thrilled to know she made such a difference. Enjoy your purchase! 🛏️✨
Excellent service
Excellent service. Lovely helpful friendly assistant. Bed delivered on time. Very pleased with my comfy purchase.
28 March 2026
Reply from Bensons For Beds - Brislington
We're pleased to hear about the excellent service you received from our friendly assistant and that your bed was delivered on time. We hope you enjoy it!
Team Bensons
Reply from Bensons For Beds - Brislington
We're happy that you had a positive experience. Thank you for your feedback; we appreciate it greatly.
Team Bensons
Very easy and smooth ordering process
Very easy and smooth ordering process. Clear information, good prices, and flexible payment options. I’m happy with my purchase so far and would recommend Bensons for Beds.
7 April 2026
Unprompted review
Reply from Bensons For Beds - Brislington
Thanks so much for your kind feedback. We’re delighted you found the process easy, the information clear, and the options flexible. We really appreciate the recommendation,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Brislington
We appreciate your feedback! We're happy to hear our communication was good and your delivery arrived on time. Thank you for choosing us!
Went in bensons yesterday was greeted…
Went in bensons yesterday was greeted by the lovely kally who went above and beyond , she listened to what I wanted and needed and she took me through everything no rush no pressure and I’m very happy with my purchase thank you Kally !!
26 March 2026
Unprompted review
Reply from Bensons For Beds - Brislington
Thank you for the lovely feedback! Kally will be absolutely delighted to hear this — we’re so pleased she could help you find exactly what you needed, with no pressure 😊
Sleep well,
Megan | Customer Care Specialist💜
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