From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... See more
Company replied
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... See more
Company replied
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... See more
Company replied
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed... See more
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
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Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
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Service in store was very excellent and great advice. Overall amazing.
I bought a bed and mattress on discount price. While in the shop, there was a pillow and bed head screws included. When I got home I couldn't find them anymore. Called the shop to enquire and was told pillow was not included and they did not find the screws. It's a shame because I clearly saw them with my purchase in the shop.
Good knowledge of products in stock to sell. Making the decision easier:
Found a quality frame and mattress at a reasonable price for when grandchildren visit. Helpful friendly salesman. Haven’t had delivery yet so can’t comment on that but it was only 2 weeks from purchase to delivery.
Experienced advisor who was able to offer pros and cons on the different mattress types. Made making a decision easy
Great Customer Service from Spencer. He was very knowledgeable and advised us on the right mattress for the bed we were buying. He was very quick and efficient with the paperwork and explained everything thoroughly before we paid. Would definitely recommend this store for buying a bed. Thanks Spencer
such an easy experience. We were served by Marcus and he never pressured us in anyway and was really helpful.
Have to admit we nearly walked straight out as we were looking gfor wardrobes but we thought they only had beds as it isn't advertised or shown very well. Wardrobes were amazing. We have been looking for ages and found exactly what we wanted thanks to Marcus.
Really good experience from the time I walked into the store to the delivery of my new bed frame. Spencer was really friendly and helpful and talked me through the process.
5 star service from Spencer, We visited Brislington, Bristol Branch late on a Monday evening, meaning being there past closure. This was no issue for Spencer he was extremely helpful, knowledgeable, friendly and listened to what we wanted/needed and helped us to choose the right mattress. Reasonable delivery times and prices. Highly recommended
Great service and knowledgeable staff. Easy to navigate and well priced with fantastic offers and discounts.
A very friendly and knowledgeable salesperson helped me through the process with ease. Would recommend to others.
We were given the space needed to browse but advise was given when wanted. Big thank you to Spencer in Brislington store who was very helpful in helping my elderly mother choose a matress, she had already tried another shop and left because she felt pressured but Spencer gave just the right amount of help. Also a big thank you for his persistence when the computer system wouldn't work. Bed arrived when expected and the delivery team were very polite and helpful. Good experience from start to finish.
Excellent Choices and Great Price's and availability in the Clearance Items.
The Customer service agents (assistant and manager) both gave good service, showed patience and were able to show a range of products for choice.
Highly Professional team.....I recommend a visit.
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