Bensons For Beds - Bromborough Reviews 

515
TrustScore 5 out of 5

4.8

Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave

Rated 5 out of 5 stars

Really informative and helpful staff who weren't pushy and gave you space to decide. Great insurance terms and brilliant interest free repayments.

Rated 5 out of 5 stars

Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... See more

Company replied

Rated 5 out of 5 stars

Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... See more

Company replied


Company details

  1. #77 of 228 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #30 of 87 best companies in Bedding Shop
  4. #28 of 86 best companies in Mattress Shop

About Bensons For Beds - Bromborough

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom

  • 1513430043

4.8

Excellent

TrustScore 5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(515)

25,052 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a mattress from Bensons for…

I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went back to the store and Andy again was so very helpful in changing the mattress to a firm, but not too firm to be uncomfortable. So far the mattress is very comfortable and no aches in the morning. Big thanks to Andy at Bensons for beds

25 May 2026
Unprompted review
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We are so pleased to hear that our team member was able to assist you in finding the perfect mattress for your needs. It's wonderful that you are now comfortable and free from aches. Thank you for sharing your positive experience with us.

Team Bensons

Rated 5 out of 5 stars

No hassle

Not be hassled as we were looking around yet were nearby to answer any questions l

7 June 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're happy to hear that our approach met your expectations. We appreciate your kind words.

Team Bensons

Rated 5 out of 5 stars

Could not fault this service from shop…

Could not fault this service from shop to delivery
The salesman was exceptional in helping me to decide my new bed, informed me of procedure following placing the order..
Once irder was placed, I was kept informed by bensons of every stage of the order..
Delivered on time by two very pleasant delivery men..
Exceptional service, thankyou

6 June 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so pleased to hear about your exceptional experience from start to finish! It's wonderful that our team was so helpful and that you were kept informed throughout the process. Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

everything was done

everything was done, as I was told it would be done

31 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're glad everything met your expectations. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Pleased with purchase

Very helpful staff. Quick delivery and great notification of when the delivery was due.

8 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so pleased our team was helpful and your delivery was quick. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service.

Excellent service. Staff very helpful. Bensons records of last my purchase from them 10 years ago used to find identify this purchase, easy.

25 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so pleased you received excellent service and found our staff helpful. It's great our records made your purchase easy! Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

The gent I was served by today was a…

The gent I was served by today was a lovely lovely person, very helpful it was a pleasure returning to the shop, and he was there again.

23 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so pleased you had a lovely experience and found our team member very helpful. We're glad you enjoyed your return visit!

Team Bensons

Rated 5 out of 5 stars

Friendly, knowledgeable service!

Friendly, knowledgable service. Helped us pick the perfect bed for us. Thankyou Dave!

22 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so pleased our team provided knowledgeable service and helped you find the perfect bed. Thank you!

Team Bensons

Rated 5 out of 5 stars

Happy with the service

Went into the store with no idea what I wanted, but had a budget in mind. Dave from the Bromborough store was able to find me a great deal, and amended the order to suit my needs.
Great service

17 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We are so glad to hear our team provided such great service and found you a deal that suited your needs. Thank you for sharing your positive experience!

Team Bensons - Jess

Rated 5 out of 5 stars

Manager was really helpful and we got…

Manager was really helpful and we got exactly what we needed at a great price! Thank you

16 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so glad our team was helpful and you found exactly what you needed at a great price! Thank you! ✨

Team Bensons - Jess

Rated 5 out of 5 stars

Excellent service

Excellent service, Emma who helped us was amazing and very knowledgable, we would definitely shop here again

8 May 2026
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

Thank you for the lovely feedback! 😊 We’re delighted to hear you received excellent service and that Emma was amazing and so knowledgeable. It’s great to know she made such a positive impression—we’ll be sure to pass this on. We look forward to welcoming you back again! ⭐

Rated 5 out of 5 stars
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so glad our assistant was helpful! We appreciate you sharing your positive experience with us; thank you for the feedback!

Team Bensons

Rated 5 out of 5 stars

Brilliant from start to finish

From the start Dave in Bromborough was most helpful in helping me chose the right mattress for me. He encouraged me to try them out !! The booking of the delivery etc was so easy all arranged by Dave , all in all a great experience what a lovely chap especially considering I had to change the delivery date TWICE for personal reasons all done with a smile great.
Getting to the delivery its self again could not fault it. Had reminders for a good few days before delivery and time slot. Could track on the day exactly where the chaps were and what numbers they were on. I had a call saying they would be about 30 mins they were less than that and what a lovely couple of chaps, Vitalisus and Ben. Cheery polite and happy . They had the new mattress in and the old one out in no time at all. Very professional and smiling the whole time .
I have to say Bensons , all three chaps are asset to you and a good advert for Bensons.
Would certainly use Bensons again

6 May 2026
Unprompted review
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We appreciate you sharing your positive experience. We're happy to hear that you found assistance in choosing the right mattress and that the delivery was smooth. It's great to know the team made such a positive impression. Thank you for your feedback.

Team Bensons

Rated 5 out of 5 stars

Service in the shop and service pending…

Service in the shop and service pending and during delivery were both first rate.

28 April 2026
Unprompted review
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're glad you enjoyed your experience with us! It's wonderful to know our service met your expectations throughout the entire process. Thanks for your feedback.

Team Bensons

Rated 5 out of 5 stars

Brian & Zayn were absolutely brilliant

Brian & Zayn were absolutely brilliant. Really friendly and helpful. They worked super hard. Would highly recommend

24 April 2026
Unprompted review
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

We're so happy to hear that they provided brilliant service! It's great to know they were friendly, helpful, and hardworking. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience, Joe was absolutely brilliant explaining everything we needed to know and steering us in the right direction to what we needed, he is a credit to your company.
Plus Gary was brilliant at explaining all about the electronics that are in our purchase he also is a credit to your company.
Thank you very much.

23 April 2026
Unprompted review
Bensons For Beds - Bromborough logo

Reply from Bensons For Beds - Bromborough

What wonderful feedback—Joe and Gary will be thrilled to read this. Thank you for taking the time to share your experience,
Megan | Customer Care Specialist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look