Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Location
Switch locationUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... See more
Company replied
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... See more
Company replied
Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... See more
Company replied
Company details
- #78 of 229 best companies in Bedroom furniture shop
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #29 of 87 best companies in Mattress Shop
About Bensons For Beds - Bromborough
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom
- 1513430043
4.8
Excellent
514 reviews
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Mattress purchase.
The sales lady paid heed to our requirements and we were guided instore to suitable mattresses. We did not experience pressure to buy a particular one. We had time to try, discuss and choose. Delivery went smoothly and we have slept well on our new purchase.
19 January 2026
Reply from Bensons For Beds - Bromborough
We're happy to hear that our sales team listened to your needs and guided you to suitable mattresses without pressure. We're glad you had time to choose and that delivery was smooth. Thank you for your positive feedback!
Do not rely on agreed delivery dates or promises
Do not rely on agreed delivery dates, when called day before to confirm to then leave a voicemail at 17.10 saying its not being delivered as we got our stock numbers wrong.
Then when eventually delivered just dropped it off and did not build it as requested overall poor company beware!
16 January 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We regret that the delivery and assembly did not meet expectations. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.
Helped me to get best mattress for my condition
Staff are very helpful and friendly help get the mattress that I needed and recommend the best one for my condition
14 January 2026
Reply from Bensons For Beds - Bromborough
We're so glad to hear that our staff were helpful and friendly, assisting you in finding the perfect mattress to meet your specific needs. Thank you!
Reply from Bensons For Beds - Bromborough
We're delighted you received excellent service and assistance. Thank you for your positive feedback; we appreciate it greatly!
Bed and Mattress.
Spoke to Joe who was very helpful and knowledgeable. Ordered bed and mattress answered all questions I asked. Wanted a bed base with quality drawers showed me one with metal runners on drawers. Fed up with draws on beds being hard to open because plastic wheels get stuck. And the drawers are not overloaded. Ordered a lovely mattress too. When delivered hoping for a comfy night's sleep and a base that will have drawers which last.
14 January 2026
Reply from Bensons For Beds - Bromborough
We appreciate your feedback and are glad to hear that you found our team member helpful. We hope the bed and mattress provide you with comfortable sleep and that the drawers meet your expectations for long-lasting quality. Thank you!
The salesman was very knowledgeable but…
The salesman was very knowledgeable but didn’t put us under pressure to buy. The mattress was delivered on the agreed date. There was a tip in the packaging and the mattress itself was dirty this was pointed out to me by the driver and he called the customer service team to report it and took pictures he asked them to call me later to discuss if I wanted to swap it out but no one has called yet in almost a week
11 January 2026
Reply from Bensons For Beds - Bromborough
We appreciate your feedback and are glad the salesman was helpful. We're sorry to hear about the mattress's condition upon arrival and that our team hasn't contacted you yet. We have contacted you to discuss this further.
Thank you for your review - Lauryn at Customer Care
Great experience
Great experience, lots of help and. Helped us choose the right bed for us
4 January 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We’re so happy our team helped you find the perfect bed – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
We have not received our bed yet but…
We have not received our bed yet but Gary from bromborough shop was amazing helping us choose the right bed and gave us the best advice no hassle nothing but helpful and honest
2 January 2026
Reply from Bensons For Beds - Bromborough
Thank you for sharing your experience with us Jessica! We’re thrilled Gary could make the process easy and stress-free with his honest advice. We hope you love your new bed once it arrives,
Megan at Customer Care!
Reply from Bensons For Beds - Bromborough
So happy Brian could help make your visit so enjoyable!
Come back and visit us anytime!
Megan at Customer Care
Great staff very helpful
The staff were excellent in explaining and demonstrating the bed
3 January 2026
Reply from Bensons For Beds - Bromborough
Thank you for your feedback Carol! We’re delighted to hear our team explained and demonstrated the bed so clearly. We always aim to make the process informative and stress-free!
Take care,
Megan at Customer Care
A very good experience helped by the…
A very good experience helped by the knowledgeable and professional Joe
29 December 2025
Reply from Bensons For Beds - Bromborough
We're glad you had a very good experience and that our knowledgeable and professional staff was helpful to you. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful
The salesman was very helpful and not at all pushy. Helped me to come to a decision with his knowledge of the beds.
29 December 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that the salesperson was helpful and provided you with the knowledge needed to make an informed decision. Thank you for your positive feedback. Michael Foley - Team Bensons
Reply from Bensons For Beds - Bromborough
We’re glad to hear you found the process straightforward and appreciated the no-nonsense approach. Thank you for your positive review – Lauryn at Customer Care 💜
Stress free delivery
Delivers beds right time they said they would, put beds together for me.
Respectful too my property. Took away all packaging.
Would highly recommend Bensons for Beds.
22 December 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that our delivery team was punctual, assembled the beds, respected your property, and removed all packaging. Thank you for your recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Bromborough
We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.
Great experience in the shop choosing…
Great experience in the shop choosing the bed I wanted - easy to order and book delivery
Bed arrived at time booked for delivery and was set up by the Bensons team - great service and great experience - just very easy
11 December 2025
Reply from Bensons For Beds - Bromborough
We're happy you found it easy to order and book delivery. It's great to hear that the bed arrived on time and was set up by our team. Thank you for sharing your positive experience!
Keaton @ Team Bensons
From sales to delivery the service was…
From sales to delivery the service was exceptional.
6 December 2025
Reply from Bensons For Beds - Bromborough
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. We agree that this is a great product! – Thank you, Jess- Team Bensons
The sales assistant was brilliant
The sales assistant was brilliant. She helped me to choose my bed without trying to push me to buy something unsuitable. The deal I got was awesome and I'm really happy with my purchase
3 December 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that our sales assistant helped you choose a suitable bed and that you are happy with your purchase and the deal you received. We appreciate your feedback.
Gary and staff were great polite helpful
Gary and staff were great polite helpful
28 November 2025
Unprompted review
Reply from Bensons For Beds - Bromborough
We're glad you found our staff polite and helpful. We appreciate your positive feedback and thank you for sharing.
Great value, service, and choice
Joe was the member of staff that helped me. I was pretty much decided on the brand of mattress I wanted (Sealy), Joe explained the range and I was able to try them out in store, which actually changed my mind on firmness. He wasn't at all pushy, and clearly explained the options available regarding payment and delivery. I'm based down south and expected that might cause some complications, but it didn't at all. The store had some really good offers on for Black Friday so great value, excellent customer service, can't wait for delivery, many thanks.
22 November 2025
Unprompted review
Reply from Bensons For Beds - Bromborough
Thank you for sharing your experience! We’re so pleased Joe could guide you through the Sealy range and help you find the perfect fit without any pressure. It’s great to hear everything went smoothly and that you enjoyed our Black Friday offers. We can’t wait for you to receive your mattress and start enjoying those restful nights!
- Megan at Customer Care!
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