Bensons For Beds - Bury Reviews 

349
TrustScore 5 out of 5

4.9

Unit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB


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Rated 5 out of 5 stars

Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the... See more

Company replied

Rated 5 out of 5 stars

The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the dr... See more

Company replied

Rated 4 out of 5 stars

Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more

Company replied

Rated 5 out of 5 stars

Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for bet... See more

Company replied


Company details

  1. #76 of 226 best companies in Bedroom furniture shop
  2. #38 of 113 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #29 of 86 best companies in Mattress Shop

About Bensons For Beds - Bury

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom

  • 1617615440

4.9

Excellent

TrustScore 5 out of 5

349 reviews

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4.9

All reviews

(349)

24,328 reviews in the last 12 months

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Rated 5 out of 5 stars

New bed

From choosing to delivery everything went smoothly and what a lovely bed we now have 😀👏

3 July 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear that everything went smoothly from choosing to delivery, and that you now have a lovely bed! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Good item well made

The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the driver and is assistance.

2 July 2026
Unprompted review
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Reply from Bensons For Beds - Bury

We're so pleased to hear your bed was delivered on time and that our team assembled it, removed all products, and left your room tidy. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

We Would Definitely Use Bensons Again

Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the delivery team that they could come early which was fine by me. Arrived on time and everything sorted in about half an hour. Lovely delivery team as well, pleasant and well mannered.

3 July 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear about your positive experience, from the helpful advice in-store to the smooth delivery process. It's wonderful that our team provided such excellent service.

Team Bensons

Rated 5 out of 5 stars

The order was early

The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.

25 June 2026
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Reply from Bensons For Beds - Bury

We're so pleased your order arrived early and our team was pleasant and helpful. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Great staff, right product

Great staff talked us through the options clearly and helped us make the right choice

24 June 2026
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Reply from Bensons For Beds - Bury

We're so pleased our team clearly explained your options and helped you choose. Thank you!

Team Bensons

Rated 5 out of 5 stars

The polite selfless gentleman who served me

The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague

15 June 2026
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Reply from Bensons For Beds - Bury

We appreciate you sharing your experience. We are concerned to hear about the processing of your sale and are looking into this matter.

Team Bensons

Rated 5 out of 5 stars

I went into the store with what I…

I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.

9 June 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear about your positive in-store experience and that you received excellent advice. We hope you love your new mattress!

Team Bensons

Rated 5 out of 5 stars

Everything went flawlessly

Everything went flawlessly. Very satisfied

1 June 2026
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Reply from Bensons For Beds - Bury

We're so glad everything went flawlessly! Thank you for sharing your satisfaction with us.

Team Bensons

Rated 5 out of 5 stars

Would certainly recommend

Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others

27 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our store staff were helpful and our delivery team provided excellent updates. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

Suresh is awesome

One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.

30 May 2026
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Reply from Bensons For Beds - Bury

Thank you for your fantastic feedback! We are so pleased to hear about your excellent experience with our team member and our products. Your kind words truly mean a lot to us.

Team Bensons

Rated 5 out of 5 stars

Excellent service

Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.

27 May 2026
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.

Team Bensons

Rated 5 out of 5 stars

Excellent customer service

Staff at Bury store were incredibly helpful and knowledgeable.

Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.

19 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our team provided such helpful and knowledgeable service. It's wonderful they were cheerful and efficient!

Team Bensons

Rated 5 out of 5 stars

From entering bensons showroom in bury…

From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product

24 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased you couldn't fault our employees, and received great service and product from us. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Friendly helpful staff in the shop

Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.

23 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased our team provided friendly, efficient service. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Great customer Service

Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!

17 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our team provided excellent service, helping you find your dream bed. We appreciate your kind words!

Team Bensons - Jess

Rated 5 out of 5 stars

Really helpful service from Bensons at…

Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.

16 May 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear you received such helpful and personable service at our Bury store. Thank you for sharing your positive experience!

Team Bensons - Jess

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