Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the... See more
Company replied
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Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the... See more
Company replied
The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the dr... See more
Company replied
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
Company replied
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for bet... See more
Company replied
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Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
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From choosing to delivery everything went smoothly and what a lovely bed we now have 😀👏

Reply from Bensons For Beds - Bury
The bed was delivered on time in between the timeframe given by the driver it was assembled always products taken away and the room was left tidy and clean. Well done Bensons for Beds well done the driver and is assistance.

Reply from Bensons For Beds - Bury
Lots of advice from the person who served us in the shop-so much choice to choose from. Three weeks delivery as the bed was made for our order. Given a two hour time slot and received a call from the delivery team that they could come early which was fine by me. Arrived on time and everything sorted in about half an hour. Lovely delivery team as well, pleasant and well mannered.

Reply from Bensons For Beds - Bury
The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.

Reply from Bensons For Beds - Bury
Great staff talked us through the options clearly and helped us make the right choice

Reply from Bensons For Beds - Bury

Reply from Bensons For Beds - Bury
Excellent service in store and delivery
Customer service as it should be

Reply from Bensons For Beds - Bury
The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague

Reply from Bensons For Beds - Bury
I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.

Reply from Bensons For Beds - Bury

Reply from Bensons For Beds - Bury
Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others

Reply from Bensons For Beds - Bury
One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.

Reply from Bensons For Beds - Bury
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.

Reply from Bensons For Beds - Bury
Staff at Bury store were incredibly helpful and knowledgeable.
Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.

Reply from Bensons For Beds - Bury
From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product

Reply from Bensons For Beds - Bury
Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.

Reply from Bensons For Beds - Bury
Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!

Reply from Bensons For Beds - Bury
Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.

Reply from Bensons For Beds - Bury
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