The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... See more
Company replied
Location
Switch locationUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a knowledgeable member of staff who guided us through the many different mattresses available. We were not rushed and because I had to try several mattresses twice before I could make my final... See more
Company replied
All-round positive experience. Very helpful, arrived on time, seamless delivery. The bed itself is very comfy, a great nights sleep. Would buy again!
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... See more
Company replied
Company details
- #77 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #27 of 85 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Chesterfield196
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, United Kingdom
- 1246556207
4.9
Excellent
410 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All-round positive experience
All-round positive experience. Very helpful, arrived on time, seamless delivery. The bed itself is very comfy, a great nights sleep. Would buy again!
27 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The help & advice of the salesman was…
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs.
22 July 2026
Reply from Bensons For Beds - Chesterfield196
Thank you for your fantastic review! We're delighted to hear that our salesperson was able to make the mattress-buying process easier for you. With so many options available, it's completely understandable to become "mattress blind," so we're pleased their knowledge and guidance helped narrow down the choices to those best suited to your needs.
We really appreciate you taking the time to share your experience and hope you're enjoying your new mattress. Thank you for choosing us! 😊
Janet was extremely knowledgeable and…
Janet was extremely knowledgeable and professional, a credit to your company 👍
23 July 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear that our team member was extremely knowledgeable and professional. Thank you for your wonderful feedback!
Excellent.
I found the store helpful as I didn't want any memory foam in my new mattress.
Delivery was good, and my mattress is wonderful (extra firm)
5 July 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear that our store was helpful in finding the perfect mattress without memory foam. It's wonderful that your delivery was good and that you're enjoying your wonderful, extra firm mattress!
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Chesterfield196
We appreciate your positive feedback! We're so pleased to hear that you experienced such great knowledge, explanations, and care from us.
Thank you for your positive review - Lauryn at Customer Care 💜
Fabulous customer service from Janet at…
Fabulous customer service from Janet at the store . Friendly and knowledgeable , a pleasure to visit the store and make a purchase . Could not be happier , excellent service , Thank you Janet x
19 July 2026
Unprompted review
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear you had such a positive experience with our team member. It's wonderful that they were friendly and knowledgeable, making your visit and purchase a pleasure!
Team Bensons
Knowledgeable, patient staff
We had a knowledgeable member of staff who guided us through the many different mattresses available. We were not rushed and because I had to try several mattresses twice before I could make my final decision, was very patient. Great variety of mattresses and beds available to view.
17 July 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear about your excellent experience with us! It's wonderful that our team was knowledgeable and patient, guiding you through our wide variety of mattresses and beds. We're glad you felt unhurried while making your decision.
Team Bensons
Caring and informative member of staff.
7 July 2026
Reply from Bensons For Beds - Chesterfield196
We are so pleased our team member was caring and informative. We truly appreciate your kind words!
Good experience from start to finish
8 July 2026
Reply from Bensons For Beds - Chesterfield196
We're delighted to hear you had such a positive experience with us from beginning to end! Thank you for your wonderful feedback; we truly appreciate it.
Everything arrived at the time they…
Everything arrived at the time they said it would. It was well packaged and looks great when assembled.
The guys who assembled the bed were brill and explained about how to get to the storage underneath and close it again.
The guys who built the rest of the bedroom furniture were also brilliant, showing how things open and close, snd how to maintain them.
11 July 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear that everything arrived on time and that you're happy with how your furniture looks! It's wonderful that our assembly teams were brilliant and explained everything clearly.
Chesterfield store
Went to the Chesterfield store where Sean assisted us to purchase our new bed and mattress. Sean was professional and answered our questions. Would highly recommend.
3 July 2026
Unprompted review
Reply from Bensons For Beds - Chesterfield196
We're so pleased to hear that our team member provided professional assistance and answered all your questions. Thank you for your high recommendation!
Team Bensons
Great knowledge
Great knowledge, great customer service. Sean was so helpful. Gave us time to make the right decision for us
27 June 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased our team provided great knowledge and customer service, and gave you ample time to make the right decision. Thank you for your wonderful feedback!
Team Bensons
Great buying experience …
I was able to have a look around without any pressure from Sales Team but then when I had a question they where there to assist.
28 June 2026
Reply from Bensons For Beds - Chesterfield196
We're so glad you appreciated our team's approach. We aim to provide a comfortable and helpful experience. Thank you for your kind words!
Team Bensons
I really can’t speak highly enough of …
I really can’t speak highly enough of our local Bensons for Beds in Chesterfield. Their staff are an absolute credit to the company. This time we were assisted by Sarah who was very helpful and our order was placed, along with an agreed delivery time in no time at all. Brilliant customer service.
26 June 2026
Reply from Bensons For Beds - Chesterfield196
We are so pleased to hear about your excellent experience with our team. It's wonderful that our staff provided such helpful service and that your order was placed efficiently. Thank you for your kind feedback!
Team Bensons
Sarah,in the showroom,informative,great…
Sarah,in the showroom,informative,great knowledge and friendly. Helped us a lot.
Delivery men amazing. Speedy.careful delivery . Yet still time for a quick chat. Great!!
Would highly recommend Bensons.
25 June 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased our team provided informative, knowledgeable, and friendly service. It's wonderful that our delivery team was amazing, speedy, and careful! Thank you for your recommendation!
Team Bensons
the staff who sold the divan to us was…
the staff who sold the divan to us was most helpful and the information given was very informative
16 June 2026
Reply from Bensons For Beds - Chesterfield196
We're so pleased our team was helpful and informative. Thank you for your kind feedback.
Team Bensons
Reply from Bensons For Beds - Chesterfield196
We are so happy you enjoyed our service.
Team Bensons
The staff in store were very welcoming
The staff in store were very welcoming, knowledgeable and patient while I tested lots of different beds and took my time making a decision!
28 May 2026
Reply from Bensons For Beds - Chesterfield196
We're delighted our team was welcoming, knowledgeable, and patient while you chose your bed. Thank you for your kind feedback!
Team Bensons
Great!
We made 2 trips to the store first to check out the mattresses then when we had made up our minds to purchase we went back and chose an ottoman bed on both occasions the store Manager Shaun was extremely helpful, he made the process a pleasant experience and gave us plenty of time to look. Bed being delivered tomorrow so unable to comment of delivery.
6 June 2026
Reply from Bensons For Beds - Chesterfield196
We're so glad to hear your visits were pleasant and that you had plenty of time to choose your bed. We hope you love your new ottoman bed!
Team Bensons
Excellent service through out
1 June 2026
Reply from Bensons For Beds - Chesterfield196
We appreciate your feedback!
Team Bensons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.