Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon... See more
Company replied
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon... See more
Company replied
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom. Communication was great throughout. Delivery service... See more
Company replied
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... See more
Company replied
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... See more
Company replied
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Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, United Kingdom
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Malcolm really listened to what I was looking for in my new bed and made the selection process very enjoyable and reassuring.
Many thanks

Reply from Bensons For Beds - Chippenham375
Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon as we entered the store. Our experience couldn’t have been better, thank you!

Reply from Bensons For Beds - Chippenham375
Great customer service. Sharon was excellent in providing us with all the information and details we needed.

Reply from Bensons For Beds - Chippenham375
Malcolm was great at providing us with the information we needed as well as the space to think and properly consider our puchase.

Reply from Bensons For Beds - Chippenham375
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom.
Communication was great throughout. Delivery service was great. Kept us informed and delivered on time. Could not fault whole process. Thank you

Reply from Bensons For Beds - Chippenham375
Managed to be served by the store manager Jeff . Super helpful & very friendly whilst trying to sort a new bed & mattress for an elderly relative.

Reply from Bensons For Beds - Chippenham375
Jeff the manager in Chippenham was brilliant, couldn't have been more helpful.

Reply from Bensons For Beds - Chippenham375
Really helpful from store to delivery, and after. Informative and I feel like I got a good deal. Very happy with my investment on two mattresses and a small double. Took the stress away. Well done Bensons and thanks

Reply from Bensons For Beds - Chippenham375
Their friendliness and interest in understanding and satisfying a customers needs.

Reply from Bensons For Beds - Chippenham375
Because when unpacking the bed a caster was damaged and unable to put the bed together but in fairness when got in touch with the company they put one in the post so waiting to get the part

Reply from Bensons For Beds - Chippenham375
We chose Bensons Bed because we had bought a bed from them before and it had served us well. They were very helpfu in giving us good advise on various makes of matress. Delivered on time quickly and professionally. Would choose them again.

Reply from Bensons For Beds - Chippenham375
Excellent service right the way through from purchase to delivery!
Thank you 😊

Reply from Bensons For Beds - Chippenham375
Lots of information from buying to delivery
Excellent delivery drivers

Reply from Bensons For Beds - Chippenham375
popped into Bensons for beds,just to have a look,was going to compare with another bed shop,that didn't happen in the end,as my hubby and myself settled for the igel nano 4000i plush top mattress, having had this mattress for a month now,we can honestly say we have had the best nights sleep ever,don't feel anything when one of us turns over.
Brilliant help from,Jeff and team no pressure into making,any purchases,all very professional,and very helpful,right down to the delivery, communication all the way through, absolutely excellent service, very highly recommended.credit to the company,5+stars.

Reply from Bensons For Beds - Chippenham375
I was in the market for both a hybrid mattress and a divan base but didn't really want the hassle of ordering them separately online from two different places. Which would have two different delivery days, a possible mismatch between the two and no chance of actually seeing and 'feeling' the products.
Whilst looking at divan bases on Bensons web site I noticed they also sold Simba mattresses. So I decided to visit the store and I'm so glad I did.
There was a great product range that could be tried out and all supported by really helpful, personable but not pushy, staff. There was no need for me to do any of the ordering admin and all I provided was a delivery date and of course the, very reasonable, cost.
Communications prior to delivery was exemplary along with the delivery of the new and removal of the old.
The whole process was hassle free and I have no hesitation in giving all involved top marks.

Reply from Bensons For Beds - Chippenham375
The company were good at letting us know on the progress of the bed and the delivery date and estimated time. Also the delivery men were quick and efficient and careful in taking the bed upstairs and positioning and removing the wrapping. Well done , thank you.

Reply from Bensons For Beds - Chippenham375
Great product delivered as promised. Communication on schedule and delivery was great.

Reply from Bensons For Beds - Chippenham375
Excellent service from stsrt to delivery.
Kept very well informed of updates delivered early helpful men.

Reply from Bensons For Beds - Chippenham375
The bed is brilliant the teams selling and installing were great. Just communication on the day of delivery was not good. Would recommend them everytime

Reply from Bensons For Beds - Chippenham375
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