Bensons For Beds - Dartford420 Reviews 

363
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TrustScore 5 out of 5

4.9

Unit 8a Prospect Place, Westgate Road, DA1 1DY Dartford, Kent, GB

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Rated 5 out of 5 stars

Very friendly staff that dealt with my initial inquiry. Ordering was a simple and un-fussy process. Delivery was on time and I was kept informed all the way through, until it reached my door... See more

Company replied

Rated 5 out of 5 stars

Buying bedroom furniture fills me with dread, however our visit to Bensons for beds was the complete opposite. We went in to buy a mattress, pillows and bed base and from the offset we were not only p... See more

Company replied

Rated 5 out of 5 stars

I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option w... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the welcome we received from the customer service person, she listen to what we wanted and proceeded to show us various Mattresses in various price bands to enable us to cho... See more

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Dartford420

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, United Kingdom

  • 1322287129

4.9

Excellent

TrustScore 5 out of 5

363 reviews

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4.9

All reviews

(363)

26,732 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were very friendly welcomed…

The staff were very friendly welcomed me with a smile asked me what sort of mattress I wanted I told them I looked at several tried several and was happy to buy one hoping it will give me a good night sleep fingers crossed

12 January 2025
Bensons For Beds - Dartford420 logo

Reply from Bensons For Beds - Dartford420

We're happy to hear that our staff provided you with a friendly and helpful experience. We appreciate you taking the time to share your positive feedback and hope your new mattress provides you with a good night's sleep!
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Friendly service

Lee was very helpful when I was choosing a new bed frame and mattress. Nothing was too much trouble and I tried out many mattresses while making a decision. He explained all the costs clearly, step by step

31 December 2024
Bensons For Beds - Dartford420 logo

Reply from Bensons For Beds - Dartford420

We appreciate your positive feedback! We are so glad to hear that our team member provided such helpful guidance in selecting the perfect bed frame and mattress for your needs. We aim to make the experience enjoyable for you. We hope to see you again, Megan at Customer Care

Rated 5 out of 5 stars

Shanice very helpful

Shanice from the Dartford was very helpful and very patient with us and helped us choose the right bed and mattress.
Shanice presented herself in a very professional and friendly manner.
Would highly recommend Benson for beds Dartford branch.

1 January 2025
Unprompted review
Bensons For Beds - Dartford420 logo

Reply from Bensons For Beds - Dartford420

We're happy to hear that you received such great assistance at our Dartford location. It's wonderful that our colleague was so helpful and patient while you chose your new bed and mattress. Thank you for recommending us, Megan at Customer Care

Rated 5 out of 5 stars

Staff were great

Staff were great! They encouraged me to try the firmness blow up mattress and it helped me figure out what I wanted. They then showed me round the whole store and I got a great deal!

8 December 2024
Rated 5 out of 5 stars

Great service at Benson's Dartford

Staff at Benson's Dartford store were extremely helpful in helping us find the right mattress and divan for us. They were patient in taking us through all the options and took time to explain the details regarding delivery and financing. Fully deserving a 5 star review!

4 December 2024
Rated 5 out of 5 stars

such an effortless purchase thanks to Karen

My husband and I visited Benson for Beds Dartford store to initially purchase. New bed for our daughter, but upon speaking to Karen who was extremely helpful without being pushy, we decided to purchase a new bed for ourselves too. She made our experience seamless and was so personable, knowledgeable and helpful, made us feel welcome as customers. Thank you Karen

1 September 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience right from…

I had a great experience right from enquiry at dartford stores down to the delivery by Richard and Josh
The mattress has been excellent and the best i have used so far
A great thanks to the whole teams who pulled it through for me
I will definitely recommend 100%

7 August 2024
Rated 5 out of 5 stars

Everything was carried out over the…

Everything was carried out over the telephone as I am disabled. The mattress was a sealy which is exactly what we have had in the past. The two guys at Benson Dartford were helpful and said and did Everything expected. Very pleased they could not have done any bette.r

30 August 2024

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