I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... See more
Location
Switch locationUnit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
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See what reviewers are saying
Smooth experience with friendly, helpful staff from the moment I stepped into store. Liam was very helpful and knowledgeable and was quick to assist me with what I was looking for
I needed a new mattress and after reviewing a number of options I decided to try out Bensons. The sales representative (Adam) was very helpful and knowledgeable making the process of finding what... See more
Company replied
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel matt... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Eastbourne390
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, United Kingdom
- 1323479592
4.9
Excellent
310 reviews
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The chap Michael was very helpful…
The chap Michael was very helpful and helped me decide on the correct bed that I required. Very good service
5 January 2024
Great Customer Service.
We changed our minds regarding bedroom furniture and Mike was really helpful and efficient.
1 January 2024
Great service.
Friendly, helpful and warm service. Good product knowledge, no hard sell tactics.
1 January 2024
Very helpful sales person who guided us…
Very helpful sales person who guided us through the selection process without being at all pushy
30 December 2023
Mike in store was extremely helpful…
Mike in store was extremely helpful also he remembered my Husband and I from 3 years ago when we then made a purchase
29 December 2023
Excellent Customer Service
Excellent customer service. A large selection of beds on display to view and try. Leah was very knowledgeable and friendly - she was very patient and able to help us find the perfect bed and mattress to suit our needs. We really liked the fact we could choose different items from different displays to fit our requirements.
27 December 2023
Staff very helpful
27 December 2023
Staff amazing so helpful welcoming and…
Staff amazing so helpful welcoming and professional
12 December 2023
Great customer service
I found the staff to be very knowledgeable & extremely helpful but not pushy, I appreciate that
7 December 2023
Very helpful and friendly.
9 December 2023
Service was brilliant
The service that we received from the Bensons employee was very helpful, he was very friendly and it was much appreciated.
18 November 2023
No pressure from salesman just left to…
No pressure from salesman just left to browse products until I had chosen which bed I wanted and if I had had quethey were happy to help.
29 November 2023
Ade was helpful but not pushy
Ade was helpful but not pushy. Gave advice but let us look. Exceptional customer service. Products reasonably priced delivery dates before Xmas. Thank you
25 November 2023
Walked into Eastbourne store
Walked into Eastbourne store. Both guys sitting at same desk. No other customers in store. Nobody approached me. After looking around and finding the right bed I then went to find someone to purchase from. One guy on phone and other disappeared. I sat on a bed for a while waiting. Nobody approached me, so I got online and bought bed with mattress elsewhere and then walked out. Lost sale.
23 November 2023
Great service very attentive and…
Great service very attentive and friendly sales manager can't wait to receive our new mattress.
17 November 2023
Leah made our experience great
Leah made our experience great! Her customer service was amazing, very helpful, polite, natural, not pushy but still trying to upsell in a very nice manner. The company should be proud of her. Thank you, Leah!!!
5 November 2023
Thank you Leah of Eastbourne
From the moment we entered the store In Eastbourne we recieved a warm welcome from all members of the team. After discussing our requirements Leah diligently shortlisted a few options for us that were perfect. As a busy person I cannot afford much time and we were in and sorted completing our purchase within 30 minutes this includes the fact finding and recommendation stage. Very satisfied.
5 November 2023
Ade was really helpful and accommodating
4 November 2023
Leah & Nick were very professional and…
Leah & Nick were very professional and helpful.
4 November 2023
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