I visited the Folkestone store to purchase a mattress. The salesman (Paul) was very professional and friendly and advised me on the best mattress for my needs. Excellent service.
Company replied
Location
Switch locationUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... See more
Company replied
Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
Company replied
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... See more
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Company details
About Bensons For Beds - Folkestone411
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, United Kingdom
- 1303223370
4.9
Excellent
331 reviews
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Great Service in Folkestone
Samantha from the Folkestone branch was very patient and was able to answer all of my questions giving me confidencein the product.
21 July 2024
Unprompted review
Friendly knowledgeable staff
14 July 2024
Very helpful man
Very helpful man - Paul. Not pushy at all. I had details of mattress i wanted and he showed us 4 that were the same criteria. Very knowledgeable and helpful.
5 June 2024
The team provided incredible customer…
The team provided incredible customer service and great quality beds at a fantastic price.
4 June 2024
New Mattress day
Paul was very friendly and professional and told me everything I needed to know and understand about the different types of mattresses very good service
29 May 2024
Folkestone branch continue to provide…
Folkestone branch continue to provide top class service. Nothing is too much trouble. Thanks again to Damian and Team.
Recommend to others. Can’t wait to get our new bed!
24 May 2024
The way to do it…
Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good example of customer service.l asked for a coffee and received one…well l was spending an awful lot of money!
10 May 2024
Great choice of beds
A great amount of bed and mattresses to choose from, a most helpful sales assistant,no problem choosing a new bed and mattress all to be delivered in 3 weeks.
3 May 2024
Great service not rushed given time to try lots of different mattresses before we made our decision
Great service jot rushed very pleasant experience
6 May 2024
Excellent service
Excellent service. From start to finish. Very pleased with mattress and have ordered another one! Delivery team Antonio and Daniel were helpful and polite. Mattress very comfortable. Thank you.
10 April 2024
great customer service ,which is so…
great customer service ,which is so little these days in other places's. very helpful and understanding. and great team that works there.will go in future .
cheers for you help and have a super happy Easter ;-)
29 March 2024
Well represented store
Well represented store, Bright, very helpful and knowledgeable staff. A pleasure to do business.
25 March 2024
Good service
The service we received was very good, Paul was very helpful and knowledgeable on the product's being sold.
26 March 2024
Paul and his staff were extremely…
Paul and his staff were extremely helpful and did everything they could to get me a bed and mattress at very short notice without it costing the world. Thanks Paul
20 March 2024
No problems at all
No problems at all. I was advised very well and given clear information about the mattress I was buying. Friendly and pleasant service throughout.
19 March 2024
First class service. The care and attention given by Starr was second to none. I had
The care and attention given by Starr was second to none. I decided what I needed and she went out of her way to help me. Thank you so much.
20 March 2024
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