Bensons For Beds - Folkestone411 Reviews 

Good product and deal. Good service

Good service in shop. Helpful, friendly. Good advice. Patient. Delivery excellent. Helpful delivery staff. Overall a good experience. Fair price.

We went into Folkestone branch for Bensons for Beds to view the ottoman base. The manager was very knowledgeable, helpful and friendly. We ordered the base and were able to have this delivered within 9 days.

We were kept informed of delivery times and they kept the agreed date via email and text. The guys who delivered the base were just as nice as the branch staff and popped the base into our chosen room.

Overall experience was exceptional and would highly recommend using Bensons for Beds. The overall finish of the base is lovely and style is wonderful. Pleased we paid that bit extra as there’s a 5 year guarantee on parts if required. So nice to have a company carry out their promise of delivery and service. Thanks B4B keep up the great work!

Service in the shop was great. Delivery was in the time given

Easy visit to Bensons at Folkestone. We were met by Marshall who was able to help us through what we wanted, he was knowledgeable about the product and was helpful in reaching an acceptable price match. Excellent service

Excellent service from first order to delivery. Always kept up to date with the order. Full knowledge of product ensured we made the correct choice. Delivery and install were carried out efficiently and professionally

Very good service from bensons.
Got my first bed from bensons 11 years ago. Went back to have a look for a new bed and the person that sold me my first bed was still there. He was very knowledgable about everything, not pushy. Knew exactly what I wanted. So I bought a tv bed for myself and an another bed for my daughter. All in all a very nice experience. My daughter is over the moon with her bed. Time and delivery was perfect. Communication was excellent. My bed will be delivered at a later date. Happy customer

From buying to receiving the goods all the staff were exceptional. Would thoroughly recommend bensons.

Good product good service good delivery

The young man that helped us was brilliant. He gave us information we needed but also didn't linger to put pressure on us to buy. Was kind, helpful and approachable. He helped us get what we wanted and helped us get the price to what was within our budget.

Amazing friendly staff!!
The lady in the shop was so helpful in finding what we need as we had brought a mattress online only to find it hurt our backs . She took everything we needed in . Kept updated with delivery times etc well before hand so we knew what to expect. Delivery team friendly and relaxed put the mattress where it was going took the rubbish gave advice all smooth . Mattress is much better thank you

Friendly staff, delivered on time. Great bed.

Damien at the Folkestone store was super helpful and when I had to let him know that my mum would have to be at home for the delivery instead, he took her contact number and let her know when the delivery was going to be. They actually arrived earlier than the time slot but this worked out perfectly for us.

Bed delivered on time, phone call received ahead and in good time, so I was ready. Helpful, friendly, respectful and very nice guys!! Alan and Mark - Folkestone

The staff were very friendly and helpful in store offering advice and suggestions, without being overbearing, and allow us time to roam look around.

Communication was very good too with clear explanations of the process, options, and delivery. The emails and texts also provided well timed reminders.

The delivery drivers were very friendly, thoughtful, and professional. They also made a fuss of my Frenchie, which made her day!

I also purchased a bed from Bensons around 10 years and received the same service.

Thank you.

My experience from entering the shop at Parkfarm Folkestone was professional, knowledgeable, helpful and friendly, I did not feel as if I was being hassled or pushed into buying which happens in lots of shops.
After placing the order the communication was great.
Delivery men kept in communication with us and arrived when they said they would. They were very helpful, polite and friendly whilst being professional. I wish I had asked their names and those in the shop, so they could take the credit.

Great selection. Really good customer service. Excellent value.
Delivery guys Excellent too.

The quality of the bed was outstanding and delivery was smooth and on time. The staff were helpful, professional, and kept me updated throughout the process. Very happy with my purchase and would highly recommend them to anyone looking for quality furniture.

Polite and knowledgeable staff who had answers to our questions and if the sales person didn't know went off and come back with an answer. Having chosen the wrong mattress the Folkestone shop were most helpful is arrangements regarding an exchange 😁