Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... See more
Company replied
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Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... See more
Company replied
From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... See more
Company replied
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... See more
Friendly, approachable staff on arrival. Allowed my husband and I to browse all products at our leisure. No pressure whatsoever. The store was well laid out and easy to navigate. It was benefi... See more
Company replied
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Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, United Kingdom
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We encountered informed and patient staff who were only too pleased to guide us through the technical aspects and options in choosing the right bed for us.
Excellent advice and very knowledgeable sales person
Saw a bed that looked suitable compared with other furniture in the room where it is going.
Excellent delivery from Jim and Alistair. Arrived on time. Very efficient,courteous and friendly. Thank you so much. Happy customer!
Great service from Benson's in Drumchapel, from the sales to the team who delivered and assembled and their telephone advisors, all have been brilliant.
Thank you 😊
Overall a good experience, from the purchase to the delivery the communication was excellent. I have stated before that I am disappointed that you do not build in the removal of the old mattresses, however, in this day and age I understand but feel the amount as an extra for removal is excessive. I wish to say that the guys who delivered the new items were terrific, respectful and with a great attitude.
Delivered on time. Delivery guys very polite and took items to where i wanted them. Customer service really good. Nothing was a problem.
information given first class delivered as promised George and Ally pleasant and charming so helpful thank you Benson for beds 10 * given.
Extremely helpful and patient member of staff.
We had time and space to try multiple mattresses and ask many questions.
The time helped us home in on the best options for us.
We were not made to feel stressed or rushed.
This is the second time I have bought a bed from Bensons and can’t fault the service from the purchase in the shop till the delivery of the beds. Absolutely excellent service
Qasir went beyond his way to help me find the perfect bed/mattress. He took his time and listened to what I wanted and needed. And helped me narrow down the best option for me. Amazing customer service. Thanks!
A person was very helpful to me in the shop and picked out a wardrobe with good and wood.
The staff member that served me was very helpful and very friendly I believe the staff member name was Fay she was in from other branch
An amazing choice of beds and mattresses. Staff well informed and very helpful.
Plenty of time to lie on different beds to test out what suits, with the option to change it for up to 49 days after delivery. Looking forward to our new mattress!
The sales person was very helpful, explained everything we wanted and helped us again whne we returned to buy our mattress
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