Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
Location
Switch locationUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... See more
Company replied
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more
Company replied
Bought a mattress from Grimsby, Benson for beds, Lee was a great salesman to deal with not pushy and gave me the information I needed to make the choice for the bed frame it was going on.
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #42 of 115 best companies in Bed shop
- #28 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Grimsby694
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom
- 1472403088
4.8
Excellent
236 reviews
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Really helpful customer service.
22 October 2023
Friendly welcome and knowledgeable…
Friendly welcome and knowledgeable colleague. We were able to make informed decisions on what type of mattress, base and headboard we wanted to purchase.
21 October 2023
Cancelled order
Following inappropriate comments from the store manager I cancelled my order. Would not recommend
17 September 2023
Staff very knowledgeable and not too…
Staff very knowledgeable and not too pushy. Showroom smart and tidy. Range of mattresses extensive and confusing!
Weekly price changes are luck of the draw depending on when u go in!!!!
18 October 2023
Office kept in touch to say my mattress…
Office kept in touch to say my mattress was arriving next day. On the day was told my mattress would be arriving between 8am and 10am. Arrived at 9am. Drivers took off their shoes and used disposable footwear in the house. Old mattress taken away. Would highly recommend this company.
17 October 2023
Unprompted review
Excellent customer service
16 October 2023
Excellent staff very helpful
17 September 2023
Bensons
Popped in to browse the sale and ended up buying a mattress. Disappointed with the delivery charge and additional charges for taking my old mattress as they added nearly £100 to the price!
19 September 2023
Really friendly and helpful staff
Really friendly and helpful staff, great bed buying experience
18 September 2023
Friendly assistance and very helpful to…
Friendly assistance and very helpful to supply what was needed within the time limitations. Thanks for your help and support
13 September 2023
The staff are sincere and helpful.
12 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff great staffwere great,friendly…
Staff were great,friendly insightful,fantastic service,but would have preferred a 12 month interest free option which your shop dosent have,otherwise great
1 September 2023
Reply from Bensons For Beds - Grimsby694
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Reply from Bensons For Beds - Grimsby694
What a lovely review! This is exactly the service we strive to give to our customers! - Team Bensons
Informative Staff
25 August 2023
Reply from Bensons For Beds - Grimsby694
We really appreciate the time taken to leave us this lovely review. -Team Bensons
The manager had good people skills
The manager had good people skills, he was very informative and precise and made sure we understood the whole buying and delivery process.
27 August 2023
Reply from Bensons For Beds - Grimsby694
Thank you so much for your great review! -Team Bensons
Reply from Bensons For Beds - Grimsby694
Thank you so much for your great review! -Team Bensons
Good chat with staff very accommodating
16 July 2023
Reply from Bensons For Beds - Grimsby694
Hi Ms Graves, Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very good sales person
1 July 2023
Reply from Bensons For Beds - Grimsby694
Thankyou so much for your kind review - Team Bensons
Top draw service
We needed new beds at short notice due to a house fire, the empathy and help we received was second to none.
Thank you
24 June 2023
Reply from Bensons For Beds - Grimsby694
Thank you for taking the time to leave us a review Dean! -Team Bensons
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