We’ve had our new mattress a few weeks now and the whole process was a positive experience from choosing to delivery and aftercare advice. Mark in Huddersfield branch was invaluable. He told us wh... See more
Company replied
Location
Switch locationUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
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I explored almost all the different ranges available and explained that I needed a bed delivered within just two days, which seemed almost impossible! However, the team were so gracious and h... See more
Company replied
We wanted a single bed that would last from childhood to adulthood like our other bed. Unfortunately there weren't many within our price range bearing in mind the mattresses are priced separ... See more
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From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... See more
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Company details
About Bensons For Beds - Huddersfield670
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, United Kingdom
- 1484549023
4.7
Excellent
411 reviews
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regular updates and being informed
regular updates and being informed . Delivery men were superb .
16 February 2026
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you were informed by our regular updates. We appreciate your kind words regarding our delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Was great to have sales person spend…
Was great to have sales person spend time with you, Mark shared his knowledge on products without being a pushy sales person. After being on the mattress stimulator each mattress from £ to ££££ was shown and tried to establish what worked for us.
A very pleasurable experience would highly recommend.
13 February 2026
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you had a pleasurable experience and that our sales person shared their knowledge without being pushy. We appreciate your positive feedback and are glad that you found what worked for you!
The salesman at Bensons was really…
The salesman at Bensons was really helpful, informative, patient and easy to talk to.
Was constantly updated with delivery times which was helpful and both Kelvin and Ryan the delivery guys were great. They were both very friendly and conscientious to be careful with the surroundings whilst bringing new mattress in and taking the old away. They were very efficient and can’t recommend enough. Thank you
12 February 2026
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that the salesperson was helpful, informative, patient, and easy to talk to. It's great that you were constantly updated with delivery times and that the delivery guys were friendly and careful. We appreciate your positive feedback.
Stewart - Bensons Team
Reply from Bensons For Beds - Huddersfield670
We appreciate your feedback and are so happy that you were satisfied with our service and quality. Thanks for your support!
Stewart - Bensons Team
Staff were very welcoming and friendly.
13 February 2026
Reply from Bensons For Beds - Huddersfield670
We're so glad our staff made you feel welcome with their friendly service. We appreciate you sharing your positive experience!
Stewart - Bensons Team
Reply from Bensons For Beds - Huddersfield670
We're so glad our staff was kind and very helpful, explaining everything! We appreciate your positive feedback.
Stewart - Bensons Team
Reply from Bensons For Beds - Huddersfield670
We appreciate your positive feedback regarding our service and communication through delivery; we are so glad you were happy!
- Jessica at Team Bensons
Reply from Bensons For Beds - Huddersfield670
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
Mark was so helpful
Mark was so helpful, very professional and showed us different options.i felt looked after and very much appreciated the attention to detail.
7 February 2026
Reply from Bensons For Beds - Huddersfield670
We appreciate you taking the time to share your experience. We're so glad to hear that you felt looked after and valued the detailed support in exploring options.
The staff in the store were very…
The staff in the store were very courteous and knowledgable. The delivery men were very polite,friendly and quick ( no mess)
5 February 2026
Reply from Bensons For Beds - Huddersfield670
We appreciate your feedback! We're happy to hear that our store staff were courteous and knowledgeable, and the delivery team was polite, friendly, and efficient.
Knowledgeable staff at store
Knowledgeable staff at store, suggested several alternatives based on our requirements. Delivery and assembly of the bed was as scheduled ( with a safety chat ) and the team left a clean room with all rubbish removed.
30 January 2026
Reply from Bensons For Beds - Huddersfield670
We're delighted to hear that our staff's knowledge and suggestions were helpful! It's great to know the delivery and assembly went smoothly, with the team ensuring a clean space. Thank you,
Megan at Customer Care!
My new bed is very comfy
My new bed is very comfy. The mattress is very soft. Sleeping well. Pillows very soft. So I'm enjoying my new bed. No problems with it.
29 January 2026
Reply from Bensons For Beds - Huddersfield670
We're very happy to hear your new bed is comfy, the mattress and pillows are soft, and you're sleeping well! We're glad you're enjoying it with no problems. Thanks for your review,
Megan at Customer Care
Delivered on time and put together with…
Delivered on time and put together with precision moves bedroom left nice and tidy a very professional job thank you so much for such a wonderful service
31 January 2026
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that your delivery was on time and assembled with precision. It's great to know the team left your bedroom tidy and provided a wonderful, professional service.
Helpful salesperson and efficient…
Helpful salesperson and efficient delivery even if it did seem to be the mlddle of the night!
24 January 2026
Reply from Bensons For Beds - Huddersfield670
We're so happy to hear that our salesperson was helpful and the delivery was efficient, even if the timing was a bit unusual! Thank you for your review.
Buying beds at Bensons
To looking for a bed to buying one to delivery was a good experience. Mark at the Huddersfield store was exceptionally helpful. I told him what I wanted and he directed us to the beds to look at and left us to it at our request. Mark came back sometime later to ask how we were getting on, by this time we had practically decided and after a few questions we went ahead and bought the beds he was so helpful
26 December 2025
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you had a good experience, from browsing to delivery. It's great to know the team member was so helpful and attentive to your needs. Thank you for your positive feedback!
A very good experience
A very good experience. A wide range of mattresses to try . Different types explained. The order was completed and delivery arranged in an appropriate amount of time.
Knowledge, helpful staff supported us with our purchase.
17 January 2026
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you had a very good experience with us. We appreciate you noting the wide range of mattresses and the helpfulness of our staff. Thank you for your purchase!
Fantastic customer service
I used the live chat function on your website. It was FANTASTIC! This is the second time I have bought a bed from you and both times I have had exemplary customer service. This time, I used live chat, which was answered instantly by Nigel at your Huddersfield store. He was so helpful and sorted everything out for me quickly and expertly. Nowadays it’s unusual to experience such brilliant customer service. I can’t praise Nigel highly enough. I will recommend Bensons to anyone I know who’s looking to buy a bed!
20 January 2026
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you had a fantastic experience using our live chat function! It's great to know that the service was exemplary and helpful. We appreciate your recommendation and are glad we could assist you expertly. Thank you for choosing us again!
Andre was a pleasure to deal with in…
Andre was a pleasure to deal with in your Huddersfield Branch. Very helpful and patient
18 January 2026
Reply from Bensons For Beds - Huddersfield670
We're so glad to hear that you had a positive experience in our Huddersfield branch. It's great to know that you found our service helpful and patient.
The sales advisor Bernie was very
The sales advisor Bernie was very, knowledgeable, helpful and patient with me as it took me a while to decide which mattress to have. Thank you Bernie x
11 January 2026
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that our advisor was so helpful and patient while you made your mattress decision. We appreciate you taking the time to share your positive experience!
Exceptional customer service
Liam, the sales representative was extremely helpful and very knowledgeable. He listened to our requirements throughout our visit. There was no pressure to sign an agreement there and then. We eventually decided to purchase an Ottoman bed and Slumberland mattress.
11 January 2026
Reply from Bensons For Beds - Huddersfield670
We appreciate you taking the time to share your experience. We're happy to hear that our sales representative was helpful and knowledgeable, and that you felt no pressure during your visit. 💜 Thank you for your positive review - Lauryn at Customer Care
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