Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... See more
Company replied
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See what reviewers are saying
Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... See more
Company replied
5 star service from choosing the correct bed and mattress to delivering it and assembling it. Really professional and polite from the delivery team and even customer service when I queried about the t... See more
Company replied
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... See more
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Company details
About Bensons For Beds - Huntingdon577
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
- 1480457659
4.7
Excellent
290 reviews
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Knowledgeable helpful staff
14 August 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for leaving us this amazing 5 star review Richard. We really appreciate your feedback and you love your new order, Megan at Customer Care
Great product, excellent delivery experience
We were kept informed from the start of the order all the way through to the delivery
24 July 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! We take pride in our communication with our customers and we are thrilled to hear that it made your shopping experience with us a positive one. We look forward to seeing you again in the future! Megan at Customer Care🎉
Very helpful staff member.
22 July 2025
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! Our team takes pride in providing exceptional service to our customers. We're glad you had a positive experience with our staff member. We look forward to seeing you again, Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
Thank you for the positive feedback! We are glad to hear that you had a great experience at our showroom with Tony and our delivery team. Thank you, Megan at Customer Care
Personal Service 10/10
The personal service I received from a relatively new member of staff was great. I spent nearly an hour in the show room trying out different mattresses. I would never have managed if I had to do this on line. I didn't realize that there were so many mattresses to chose from. Nothing beats personal face to face service.
8 July 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our new staff member and that you found our personal service to be valuable. We strive to provide our customers with the best mattress shopping experience and we are glad that we could help you find the perfect mattress in person. We appreciate your support and hope to see you again soon, Megan at Customer Care!
Good service and very knowledgeablele on
The service we were given was 2nd to none and everything was explained in detail that's why we chose Benson for beds
7 July 2025
Reply from Bensons For Beds - Huntingdon577
We are thrilled to hear that you had a fantastic experience with us! Our team takes pride in providing exceptional service and ensuring that all details are explained thoroughly. Thank you for choosing Benson for Beds, Megan at Customer Care
Buying a bed in a hurry
Explained what I was looking for email me examples within half an hour I had bought a bed very helpful as I needed a bed ASAP for visitors arriving
28 June 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for the wonderful review! We are thrilled to have been able to help you find the perfect bed for your guests. Providing excellent service in a timely manner is always our priority. We look forward to assisting you in the future! Take care, Megan at Customer Care
Reply from Bensons For Beds - Huntingdon577
We appreciate your feedback! We're glad our knowledgeable staff provided excellent customer service. We look forward to seeing you again, Megan at Customer Care
good service knowledgeable manager tony…
good service knowledgeable manager tony will visit again highly recommended
10 June 2025
Reply from Bensons For Beds - Huntingdon577
We appreciate your positive feedback and are happy you found our service helpful Brian. We look forward to your next visit! Thanks for the recommendation, Megan at Customer Care
Rude
Rude, obnoxious staff member laughed at me when i wanted to return an item that was nothing like the sample I tried in store and said their policy is that they don't do refunds and wanted to keep the difference if an exchange was cheaper. Awful and criminal polices and will never be returning
6 June 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We regret that you experienced this Steven. Our policies should be clear and our staff respectful. We'll investigate the situation to ensure our service aligns with expectations. Thanks for your feedback, Megan at Customer Care
The Salesman was very helpful and knew…
The Salesman was very helpful and knew all about the different types of beds and headboards. We were talked through the product and the all the different options with the bed
26 May 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that our salesperson was helpful and knowledgeable about our beds and headboards, guiding you through the options. We appreciate your feedback, Megan at Customer care
Great service.
Very helpful got plenty of time to look around and to try out the mattresses in the shop, lots of updates on when it would be arriving and the delivery men were very polite,friendly and respectful of the property.
22 May 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We appreciate you taking the time to share your experience. We're glad you had ample time to explore our selection and that our team kept you informed about your delivery. It's great to know our delivery crew was courteous and careful. Thank you for choosing us, Megan at Customer Care
Taking on board customer's requirements.
Was treated with respect and given time to go through all aspects of the order.
16 May 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thank you for your positive review! We strive to provide excellent customer service and it's great to hear that we were able to give you the time and respect you deserve. We appreciate your business!
Help showroom staff made ordering easy.
Helpful showroom staff made ordering easy.
Kept up to date with delivery date and delivered on the date and time stated.
Delivery men telephoned prior to arrival.
Carried the furniture to the specified room, unpacked and removed all packaging.
Thank you to all concerned.
28 April 2025
Reply from Bensons For Beds - Huntingdon577
We are thrilled to hear about your positive experience at our showroom. Our team works hard to ensure a smooth ordering and delivery process. Thank you for choosing our business and we look forward to serving you again in the future.
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! We take great pride in providing our customers with top-notch service. It's our pleasure to ensure your satisfaction every visit. See you again soon! 😊 #CustomerSatisfaction #TopNotchService #HappyCustomers
Staff very nice and Knowledgable
Staff very nice , approachable , just felt a little under pressure initially but then left alone to make my decision and a sale was completed
3 May 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that our staff was able to provide you with a positive and pressure-free experience. We appreciate your business and hope to see you again soon! 😊👍🏼
Great service
Tony, who attended us what ver knowledgeable and assisted us with our choice of bed for our daughter. Were really happy with the service and would definitely recommend the Huntingdon store
26 April 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thank you for taking the time to leave us such a positive review, Tony is an asset to our team and we are delighted to hear that your experience was top-notch. We truly appreciate your recommendation and look forward to seeing you and your family again in the future!
Sleep well, Team Bensons💜
Good range in the show room
Good range in the show room, good advice and easy purchase … plus delivery was well communicated and on time
21 April 2025
Reply from Bensons For Beds - Huntingdon577
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our showroom and purchasing process. Our team takes pride in providing excellent service to our customers, and we're happy to hear that our delivery was on time and well-communicated. We appreciate your business and hope to see you again soon!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Huntingdon577
Thank you for your kind words! We strive to provide knowledgeable and helpful service to all our customers. Glad to hear it was appreciated. Come back anytime! 😊
Sleep well, Team Bensons💜
Excellent service, great choice
Tony was welcoming but not pushy. He explained the promotions that were currently in store and left us alone to look. When we had a question, he was knowledgeable and honest. There was a lot of choice so it took some time to make a decision but we never felt rushed. Tony helped us to find the best fit to match our needs.
11 April 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
Thank you for taking the time to share your positive experience with Tony! We pride ourselves on providing honest and knowledgeable service while allowing customers to browse at their own pace. We're glad Tony helped find the perfect fit for your needs!
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