Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
Company replied
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See what reviewers are saying
Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... See more
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... See more
Turned up at the Kendal store and got sorted with two beds in under half an hour. Amazing. Very well looked after by Tina who was fab, knowledgeable and super efficient. Really listened to what we nee... See more
Company replied
Company details
About Bensons For Beds - Kendal459
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
- 1539731871
4.9
Excellent
224 reviews
Asks customers to review
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I have used this company on many…
I have used this company on many occasions and always had expert advice and quality goods to match our needs excatly
29 October 2023
Great staff very knowledgeable and took…
Great staff very knowledgeable and took the time to show us all the range of beds in store.
23 October 2023
Friendly & helpful
Visited Bensons Beds on Saturday 30th Sept in kendal.
Assistant very Friendly and helpful. Good range of stock - beds & mattresses.
30 September 2023
Well done Benson's Kendal
Staff listened to what I was looking for and immediately took me to the appropriate mattresses without trying to shift me towards more expensive alternatives. Purchase completed in minutes and great to see good staff continuity at Bensons in Kendal.
18 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We were welcomed in your Kendal store…
We were welcomed in your Kendal store sort of new what we were looking at but was helped by your sales assistant with a print out of your bedroom furniture
28 August 2023
Reply from Bensons For Beds - Kendal459
Thank you for taking the time to leave us a review! -Team Bensons
Excellent service
The lady in the store was very helpful and I’ve got the right mattress
30 August 2023
Reply from Bensons For Beds - Kendal459
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Excellent customer service from Tina at…
Excellent customer service from Tina at the Kendal store. Made sure we got the best deal possible.
24 August 2023
Reply from Bensons For Beds - Kendal459
Thank you for your review – Team Bensons
Reply from Bensons For Beds - Kendal459
Hello Ian
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Reply from Bensons For Beds - Kendal459
Hello Jane.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very helpful staff friendly service
29 July 2023
Reply from Bensons For Beds - Kendal459
Hello Mr Phillips,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Very good service and the sofa bed was…
Very good service and the sofa bed was ideal for us.
20 July 2023
Reply from Bensons For Beds - Kendal459
Hi Mr Atkins, Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Good place to shop for beds
The lady who dealt with with us was very friendly and helpful
12 July 2023
Reply from Bensons For Beds - Kendal459
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that the salesperson can be aware of a great job she is doing. - Team Bensons
Reply from Bensons For Beds - Kendal459
Thank you for your feedback, Gwenneth! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Top quality product and service
Recently bought a wonderfully soft yet supportive mattress (eve duo hybrid) from the Kendal store. Superb quality and better value for money than equivalent mattresses from competitors. Outstanding customer service from Sue, who was super-helpful in every way.
26 June 2023
Unprompted review
Reply from Bensons For Beds - Kendal459
Hi Nick, thank you for taking the time to leave a positive review. We're glad Sue was on hand to help you with your purchase and it's great to hear you got just what you wanted -Team Bensons
I can't fault the service
I can't fault the service. Fantastic retail experience. From the digital bed to determine what mattress I preferred to the different designs and specifications. All clearly and helpfully explained. The lady then showed me the offers in my price range so I ended up with the right bed for me at a great price.
10 June 2023
Reply from Bensons For Beds - Kendal459
We hope you enjoy your new purchase John! -Team Bensons
Great service and very friendly
23 May 2023
Reply from Bensons For Beds - Kendal459
This is wonderful to hear! Thank you for your review -Team Bensons
Excellent service from the moment we…
Excellent service from the moment we walked in the door. The lady explained everything to us in a way that we understood, I cannot praise the lady highly enough.
16 May 2023
Reply from Bensons For Beds - Kendal459
Thank you for your wonderful feedback Mark! We really appreciate this. -The Bensons Team
Tina made us feel relaxed
Tina made us feel relaxed, and provided much laughter during our visit, with her battle with the PDQ machine.
She even managed to charge me twice, but refunded the 2nd one later in the day.
Well Recommended for a laugh.
Looking forward to receiving the bed, it was an experience we shall laugh about for many a day.
15 May 2023
Reply from Bensons For Beds - Kendal459
This is such a wonderful review Peter! We really appreciate your feedback and will be sure to pass on your lovely comments. -Team Bensons
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