Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... See more
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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See what reviewers are saying
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... See more
Tom was an excellent salesperson, who pointed us in the right direction for our new mattress. He really took the time to listen to our needs and sorted us exactly the right mattress. So much so I can’... See more
Company replied
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Kidderminster373
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
4.9
Excellent
270 reviews
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Great service from the start
Great service from the start. Nice friendly staff in store, helpful in picking the best bed for what we needed to suit the budget we had. The delivery was excellent, good communication and very happy with the service so far. Not yet set the bed up and used it so can’t give feedback on that, however we have used Bensons before and never had any issues.
15 January 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received great service and found our staff friendly and helpful in choosing a bed to suit your needs and budget. We appreciate your positive feedback regarding the excellent delivery and communication.
Two single mattresses
The salesperson Tom made us feel at ease and gave us all the information we needed to complete our purchase
9 January 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We’re so glad Tom made you feel at ease and provided all the info you needed for a smooth purchase – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service in store when…
Excellent service in store when choosing Bed. Delivery and assembly was well organised and we couldn't fault the overall service.
11 January 2026
Reply from Bensons For Beds - Kidderminster373
We're delighted to hear you received excellent service while choosing your bed and that the delivery and assembly was well-organized. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Kidderminster373
We are pleased you are happy with the service received. Thank you for your positive review – Lauryn at Customer Care 💜
Good prices and deals
Well lay out Nathan our salesman
Polite knowledgeable all round Top Man
2 January 2026
Reply from Bensons For Beds - Kidderminster373
So glad Nathan made it a top-notch experience for you Bodie. Until next time, take care,
Megan at Customer Care!
Very good customer service
Very good customer service. Nathan was friendly, helpful and informative.
30 December 2025
Reply from Bensons For Beds - Kidderminster373
Thank you for your feedback Mrs Colley! We’re delighted to hear Nathan was friendly, helpful, and informative. We’ll make sure your kind words are passed on to him,
Megan at Customer Care
King size bed
Tip Top show room well laid out beds were far cheaper than Dreams but quality was just as good our salesman named Nathan knowledgeable polite nothing was to much trouble 👍👍👍👍👍
30 December 2025
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're happy to hear you found our showroom well laid out and the bed quality great for the price! We appreciate your positive feedback regarding our knowledgeable and helpful salesman. Thank you for your positive review – Lauryn at Customer Care 💜
Great service start to finish and the…
Great service start to finish and the bed is exactly what i wanted
22 December 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate your positive feedback and are so happy to hear that you received great service and the bed is exactly what you wanted.
We hope to welcome you back soon!
Megan at Customer Care
Allowed us to look around without any…
Allowed us to look around without any sales pressure. Was there ready when we needed to discuss our options.
17 December 2025
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We appreciate your feedback and are pleased that you felt comfortable browsing. We're also glad we were available to assist you when you were ready.
We truly appreciate your feedback.
Megan at Customer Care
All went very smoothly
Lovely man who sold us the bedroom furniture in the Kidderminster store, very helpful and not pushy.
Delivery went very smoothly and delivery drivers were again very helpful and friendly
14 December 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing your positive experience! We're happy to hear that the team member was helpful and not pushy, and that the delivery went smoothly with helpful drivers.
My new bed 🛌
Had a good experience with Tom at the kidderminster store , he was very helpful and had a good knowledge of the product. Well done!
30 November 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing your positive experience at our store. We're happy to hear that our team member was so helpful and knowledgeable!
Kidderminster great service
Excellent customer service from Thomas at Kidderminster store
23 November 2025
Reply from Bensons For Beds - Kidderminster373
Thank you so much for your great review, Ian! You deserve nothing less than great customer service! I will pass this back to the store so that Thomas can be given the credit he deserves. - Team Bensons
Reply from Bensons For Beds - Kidderminster373
We're glad you found our information helpful! Thanks for your feedback; we appreciate it.
Thank you,
Lauryn at Customer Care
Helpful staff member Nathan…
Helpful staff member Nathan (kidderminster store), talked through numerous furniture options for us. Helpful info helping us come to decision
14 November 2025
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that our team member was helpful in guiding you through our furniture options. We appreciate you sharing your positive experience and thank you for your feedback.
Thanks for choosing us – we hope to see you again in the future,
Megan at Customer Care
Helpful salesperson gave an informative…
Helpful salesperson gave an informative demonstration of key features and positively influenced our buying decision for a new bed & mattress.
12 November 2025
Reply from Bensons For Beds - Kidderminster373
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Superb
From ordering to delivery, everything went perfectly. There were updates on delivery, which were reassuring and the people who delivered it were polite, helpful and friendly and the sofa bed is great. We have added a mattress topper and had a wonderful night's sleep too. I wouldn't hesitate to recommend Bensons.
23 July 2025
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that everything went perfectly from ordering to delivery. It's great to know the updates were reassuring and the delivery team were polite, helpful and friendly. We appreciate your recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Kidderminster373
We appreciate you noting our polite staff and their knowledge. We're so glad you found your experience pleasant and informative!
See you again in the future —we’ll have the kettle on!
Megan at Customer Care😁
Excellent service both in store and…
Excellent service both in store and from the delivery personnel
9 October 2025
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received excellent service both in our store and from our delivery personnel. Thank you for your feedback! – Lauryn at Customer Care 💜
Very helpful staff in store
Very helpful staff in store. Easy to understand finance options.
Efficient and courteous delivery men .
13 October 2025
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Stressful bed purchase
Nathan (hope I have name right) in Kidderminster was friendly and helpful. I told him what I wanted, he showed be some beds which fitted requirements, I chose one which was not the most expensive. No hard sell to get me to change my mind. Paperwork all done quickly with sensible explanation where needed.
Only annoyance was awful background music!
7 October 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate you taking the time to share your experience Richard. We're happy to hear that our colleague was helpful and that you were satisfied with the service provided. We'll address the background music to improve the store environment. Thank you again for your feedback, Megan at Customer Care
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