Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... See more
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... See more
Tom was an excellent salesperson, who pointed us in the right direction for our new mattress. He really took the time to listen to our needs and sorted us exactly the right mattress. So much so I can’... See more
Company replied
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Kidderminster373
Written by the company
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After visiting a number of stores…
After visiting a number of stores looking to buy a new bed , we entered Bensons in Kidderminster, What a wonderful experience much different from other stores
On entering 2 staff said Good Morning and left us to browse through the ground floor , Nathan approached us saying are you ok ( we said yes can we continue to look ) of course he said just call me if you need any help or questions
We had lots of questions which Nathan answered he was extremely helpful and patient and when we said we were going to think about it , said that was fine and chatted about football !!
We came out of the store had a coffee and went straight back in , ordering goods worth £3,000,
We were able to make a choice suitable for us without being followed round the store telling us about items we were not interested in
In other stores we eventually we left because of pushy sales staff
A great big thank you to Nathan 👏
Friendly and informative
Friendly and informative. Very patient as I considered options and the 7 day change your mind option was useful when I realized castors would be more practical
Professional Customer Service
Friendly helpful staff,
Good experience,
Pete very knowledgeable and advised on products purchased
Pete was very knowledgeable and helpful
Pete was very friendly and helpful:)
Pete was amazingly helpful when I was looking at the dunlopillo pillows. Very friendly and chatty too which was nice and let me try the mattress type tester as well. Thank you Pete!
Lots of time to try !
Not rushed and all explained about the differences between makes and models!
Professional and Friendly Sales team
The salesman wasn’t pushy, just left us to browse, when we did approach him for help, he was friendly, professional and provided us with great advice, really helpful.
Tom was fantastic
Tom was fantastic, really knowledgeable and understood us and exactly the service we required, you can tell he really tailors his approach to each person that comes in and it really makes a difference
The assistant that we saw was very…
The assistant that we saw was very knowledgeable and understood what we require.
Great experience
From entering the store to the delivery it was so easy with no problems at all. Tom was very knowledgeable and not pushy. Great experience overall.
great deal :0
great offer on the bed frame we purchased. really helpful staff member who had the prefect balance between being a saleman and not to pushy
Member of staff extremely helpful an…
Member of staff extremely helpful an knowledgeable
Julia was very helpful and quick
The staff was very helpful and quick, in particular Julia. She was very attentive and friendly yet professional.
We got a great deal purchasing a…
We got a great deal purchasing a showroom mattress that was exactly what we were looking for.
Well wrapped for collection.
The staff were supposed to help me load the mattress (it was collection only), but the guy cried off saying he couldn't left! Or would have been 5 stars!
Superb service from start to finish
Superb service from start to finish. Lovely salesman, very knowledgeable, not pushy, no pressure so we were able to make an informed decision and left feeling very confident about our purchase. Many thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







