We had 2 great sales people, we were able to try and many beds as we wanted without people hovering and when they did come over they were extremely helpful
Company replied
Location
Switch location1a Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife, GB
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See what reviewers are saying
The staff , Sonia in particular ,were helpful, patient and nothing was too much trouble. Would definitely recommend them, they all appeared to be knowledgeable about all of the various products.
Company replied
The staff member, Charlie, was very helpful and knowledgeable about the Bensons for Beds products. He answered all my questions. Great customer experience. Thank you.
Company replied
Gabriel was absolutely fantastic. He had lots of patience, wasn't pushy and his product knowledge was second to none. He was down to earth and friendly. He came across as actually caring about his cus... See more
Company replied
Company details
- #80 of 228 best companies in Bedroom furniture shop
- #43 of 117 best companies in Bed shop
- #29 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Kirkcaldy754
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1a Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife, United Kingdom
- 1592205360
4.9
Excellent
613 reviews
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The staff
The staff , Sonia in particular ,were helpful, patient and nothing was too much trouble. Would definitely recommend them, they all appeared to be knowledgeable about all of the various products.
9 September 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you so much for your kind words! We're thrilled to hear that Sonia and the rest of our staff provided excellent service and knowledge about our products. It's always our goal to go above and beyond for our customers. Thanks for recommending us! 🙂
We had 2 great sales people
We had 2 great sales people, we were able to try and many beds as we wanted without people hovering and when they did come over they were extremely helpful
7 September 2026
Unprompted review
Reply from Bensons For Beds - Kirkcaldy754
Thank you so much for your kind words! We are thrilled to hear that our sales team provided a positive and comfortable shopping experience for you. We strive to make sure our customers feel taken care of and informed during their visit. We appreciate your support! 🙂
The assistant was friendly and…
The assistant was friendly and efficient. She took time to get everything I needed. I bought a single divan, headboard and mattress. I had already researched what I wanted but she was helpful in many ways.
6 September 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you for choosing our store! We are thrilled to hear that our assistant provided you with friendly and efficient service, and that you were pleased with your purchase. We pride ourselves on offering excellent customer service and we are glad we could assist you in finding exactly what you needed. Thank you for your review and for supporting our business.
Bensons for Beds Happy Customer
The staff member, Charlie, was very helpful and knowledgeable about the Bensons for Beds products. He answered all my questions. Great customer experience. Thank you.
4 September 2026
Unprompted review
Reply from Bensons For Beds - Kirkcaldy754
Thank you for taking the time to leave such a positive review! We are thrilled to hear that Charlie provided you with excellent service and knowledge about our products. We will make sure to pass along your kind words to him. Thanks for choosing Bensons for Beds!
Sarah in the Kirkcaldy store was…
Sarah in the Kirkcaldy store was fantastic . Very patient as I was purchasing a mattress that my husband hadn’t tested as he was working offshore.. and I made a few phone calls to him.
30 August 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you for your kind words about Sarah at our Kirkcaldy store! We strive to provide patient and attentive service to all of our customers, even when faced with unique situations like yours. We appreciate your trust in us for your mattress purchase.
Reply from Bensons For Beds - Kirkcaldy754
Thanks for the feedback, it was a pleasure serving you 🙂 Charlie
Reply from Bensons For Beds - Kirkcaldy754
Thank you for the positive feedback! Our team takes pride in providing excellent service and communication to our valued customers. We appreciate your support.
Sales person was absolutely fantastic
Gabriel was absolutely fantastic. He had lots of patience, wasn't pushy and his product knowledge was second to none. He was down to earth and friendly. He came across as actually caring about his customer.
17 August 2026
Unprompted review
Reply from Bensons For Beds - Kirkcaldy754
Thanks Larissa, really appreciate the feedback and it was a pleasure to serve you 🙂
Sonia was very helpful
Sonia was very helpful, friendly and not pushy. She was very knowledgeable about the products and answered all our questions.
16 August 2026
Reply from Bensons For Beds - Kirkcaldy754
We're so pleased to hear that our team member was very helpful, friendly, and not pushy. It's wonderful that they were knowledgeable about the products and answered all your questions!
Team Bensons
A well laid out showroom and great staff
A well laid out showroom with lots of variety. Sarah was welcoming and not pushy. She is very knowledgeable and listened carefully to our requirements and made several relevant suggestions that we were happy with. A stress free an enjoyable experience.
15 August 2026
Unprompted review
Reply from Bensons For Beds - Kirkcaldy754
Thank you for your kind words! We are thrilled to hear that you had a stress-free and enjoyable experience at our showroom. We pride ourselves on offering a wide variety of options and knowledgeable staff, like Sarah, who make our customers' satisfaction their top priority. We appreciate your business and look forward to seeing you again soon!
Great delivery love the bed
Great delivery love the bed, mattress is too big in depth, I am enjoying a good nights sleep
13 August 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you for the feedback! We're thrilled to hear that you love your new bed and are enjoying a good night's sleep. We apologize for any inconvenience with the mattress depth and will do our best to accommodate your needs. Sweet dreams!
Getting the job done hassle free from…
Getting the job done hassle free from start to finish
13 August 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you so much for the wonderful review! We are thrilled to hear that we were able to provide a hassle-free experience from start to finish. We aim to make our customers' lives easier and we're so glad we could do that for you. Thank you for choosing us!
Good customer service
10 August 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you ! Providing top-notch customer service is our top priority. We appreciate your support and look forward to serving you again in the future.
Great advice from Gabriel our…
Great advice from Gabriel our salesperson who was unhurried and personable
4 August 2026
Reply from Bensons For Beds - Kirkcaldy754
We're so pleased to hear you received such great advice from our salesperson, who was unhurried and personable. Thank you for sharing your positive experience with us!
Team Bensons
We were well looked after and…
We were well looked after and everything was explained clearly by Sarah.
2 August 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're so pleased to hear that you felt well looked after with Sarah and that everything was clearly explained by our team.
Team Bensons
The bed is amazing and all the staff…
The bed is amazing and all the staff made the experience easy to chose
30 July 2026
Reply from Bensons For Beds - Kirkcaldy754
We're so pleased to hear that you found our bed amazing and that our staff made your experience easy! Thank you for your wonderful feedback.
Team Bensons
Staff were helpful & knowledgeable without being pushy
The member of staff who dealt with me listened to what my requirements were and made suggestions without making me feel pressured to make a decision. Knowladgable about the different types if beds& there structure.
30 July 2026
Reply from Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're delighted to hear that our team member listened to your requirements and offered knowledgeable suggestions without any pressure. It's great to know they were so informed about our different beds and their structures.
Team Bensons
Reply from Bensons For Beds - Kirkcaldy754
We're so pleased to hear you received excellent service throughout your experience, from the sales room to delivery. Thank you for your positive feedback!
Team Bensons
Friendly and informative with an easy…
Friendly and informative with an easy process of purchasing the new mattress.
30 July 2026
Reply from Bensons For Beds - Kirkcaldy754
We're so pleased to hear that you found our team friendly and informative, and that the process of purchasing your new mattress was easy! Thank you for your wonderful feedback.
Team Bensons
All good no problems
22 July 2026
Reply from Bensons For Beds - Kirkcaldy754
We are so happy to hear that everything went smoothly for you. Thank you for sharing your positive experience with us.
Thank you for your review - Lauryn at Customer Care 💜
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