Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more
Company replied
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more
Company replied
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... See more
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Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... See more
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The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... See more
Company replied
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Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, United Kingdom
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The salesman was very good in explaining the options
The option of old mattress takeaway
The bed warrantry
As long as all the options are available for our new mattrass then i am a satisfied customer

Reply from Bensons For Beds - Lancaster122

Reply from Bensons For Beds - Lancaster122
Excellent service by Mo the sales person out his way to help and explain everything
Our helper was a great help, friendly service and very knowledgeable on the products. He was called Mo I'd say that he's a keeper as he couldn't be more helpful.
The assistant Debbie, who helped me, was incredibly patient and explained things very clearly to me and didn’t mind at all repeating things if I needed it. She gave the impression that she had all the time in the world for me.
The salesman at the store was called Mo. He was so helpful and pleasant. 5 stars for Mo - a salesman that you can trust.
The range was good, The sales assistant very helpful and proactive without being obtrusive. I think the charges for assembly and removal could be rather more prominent. Overall a positive experience.
Excellent sales staff - Sid was very knowledgable and friendly, not at all pushy.
Good showroom, nice to be able to try lots of different types of matress
Syd was a great salesman. Helpful, informative but not too pushy. He let us decide in our own time and really listened to what we were looking for. He also helped us set up online finance in-store when it wouldn't work from our end.
Not being rushed into a sell , spent a lot of time trying out every mattress.
I went away then came back the following day. I was reassured and helped with all my questions,when I had decided on the best mattress for me I was given a delivery date and time.
My mattress arrived on time as promised.
I want to say a Big thank you to Tim at the Lancaster Store for all his help.
Syd was so helpful and cheerful his customer service and knowledge of the prouduts was second to none he gave a 5* service and i will definitely buy from the store again
Great range of beds, great personal service. We were asked if we would like to try the sleepPRO technology to determine which mattress would be the best for support and comfort. Lovely staff very helpful. Very happy with our purchase.
Very helpful member of staff- Tim. Knowledgeable and approachable without being overbearing! Thank you.
The store was quiet and Tim was immediately available to help. He was knowledgeable about the beds and made the experience of buying a new bed fun and relaxing. I feel that with his help I have chosen the right bed for me. Thank you.
The sales assistant was very knowledgeable and helpful without being in your face. The store was clean and tidy and nice to see smiling faces on all the assistants.
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