Staff were pleasant and helpfull. They knew their products and ensured I got the mattress that was suitable for my needs.Amr in particular made sure that I got exactly what I was looking for.His knowl... See more
Location
Switch locationUnit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
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See what reviewers are saying
We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of e... See more
Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new... See more
Craig was friendly and approachable. He made the experience of finding a mattress feel easy. We used sleep match at another branch and we were able to find a perfect mattress for both of us. Craig hel... See more
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Leeds Crown Point492
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, United Kingdom
- 1132427355
4.8
Excellent
470 reviews
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I did not like that the television was…
I did not like that the television was delivered after a week the bed was delivered. It added another week for the installer to get time to come and install.
8 October 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your feedback. I’m really sorry that the TV was missed from your original order and arrived later than expected — I completely understand how inconvenient that must have been.
I’m glad to see that the item has now been delivered and installed for you. Your comments have been shared with the store team as a reminder to double-check all future orders to help prevent this from happening again.
Kind regards,
Megan
Customer Care Team
Bensons for Beds
Outstanding service from Gill
Knowledgeable staff who take the time to find out exactly what you want and need. Sales staff do not pressurise customers. Instead they steer customers across low, middle and high spec beds, leaving them time to explore for themselves. There is no ‘high pressure selling. We looked at the beds over two separate days and chose the one that was right for us.
The bed was delivered on time by two polite professionals, who took the mattress upstairs.
1 October 2025
Reply from Bensons For Beds - Leeds Crown Point492
Sounds like a top-notch experience from start to finish—knowledgeable, no pressure, and polite pros on delivery too! Thanks for sharing, and here’s to many comfy nights in your perfect bed! Megan at Customer Care🛏️
Professional and very pleasant experience
I didn't go intended to buy but because Liv had so much patience to go through a wide range of beds models and mattresses I was able to decide easier than I expected. Very professional!
13 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're glad you found the perfect bed! It's wonderful to know that our team member's patience and expertise made your decision easier. We appreciate your positive feedback and are happy you enjoyed your experience.
Take care,
Megan at Customer Care
From the showroom to delivery
From the showroom to delivery, the staff were friendly, welcoming, knowledgeable and efficient. No pushy sales, just helpful assistance. I am now enjoying my new medium firm mattress with a 5 year guarantee.
6 October 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed a friendly, helpful experience from showroom to delivery. Enjoy your new mattress and the peace of mind with the 5-year guarantee!
Best Wishes,
Megan
Bensons for Beds Customer Care
Helpfull sales person
30 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thanks for the kind words—our team loves to help!
We hope to welcome you again in the future,
Megan at Customer Care
Great service
The assistant was helpful without being pushy. It made the purchase feel easy.
25 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your experience. We are so glad the assistant was helpful and made your purchase feel easy. Thanks for the feedback.
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate your feedback! We're so glad our welcoming and polite staff had time to assist you with your questions.
Thank you,
Lauryn at Customer Care.
A very store
We were very quick finding the best bed for us ,because of the knowledge of the staff. The overall store presentation was exalent.
13 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your review! Our team is dedicated to providing exceptional service and helping you find the perfect bed for your needs. We take pride in maintaining a top-notch store presentation for a comfortable shopping experience. We look forward to seeing you again soon!
Jane was great
Jane was great: asked appropriate questions to facilitate understanding my needs, was kind, knowledgeable, and did a great job explaining how the purchase and delivery processes worked.
9 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you found the interaction so helpful. It's great to know the explanation of the purchase and delivery processes was clear and thorough. We appreciate your positive feedback.
Best Wishes,
Megan at Customer Care
I found the Bensons for bed website…
I found the Bensons for bed website easy to use, compare mattress quality ,price, features and warranty coverage and I also have variations on payment methods and finance.
7 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you found our website easy to use for comparing mattresses based on quality, price, features, warranty, and payment options. Thank you for your positive feedback!
Take care,
Megan at Customer Care
The sales person jill was friendly and…
The sales person jill was friendly and knowledgeable on all the products we looked she wasn't pushy and left us to make our own choice making it a pleasant experience
4 September 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're delighted to hear that our team member's knowledge and friendly, no-pressure approach made your experience so pleasant. Thank you for sharing your positive feedback with us! Take care,
Megan at Customer Care
I recently had a fantastic experience…
I recently had a fantastic experience at Bensons Bed Shop thanks to Sonya. From the moment we walked in, she was incredibly welcoming, helpful, and knowledgeable. She took the time to understand what we were looking for and guided us through the different options without ever being pushy.
Her expertise really stood out—she explained the differences between the mattresses and pillows in a way that made it easy to choose the right bed for our needs. Sonya’s friendly manner and genuine care made the whole process stress-free and enjoyable.
Thanks to her guidance, we left feeling confident that we had made the perfect choice. I couldn’t recommend Sonya highly enough—if you’re buying a bed, she’s the person to see!
31 August 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your positive experience at Bensons. It's great to hear that our team member was welcoming, helpful, and knowledgeable, guiding you to the perfect bed. We're glad that her expertise made the process stress-free and enjoyable. Thank you for your recommendation, Megan at Customer Care
They said they going help with my base…
They said they going help with my base and never did left message on trust pilot to make them look good don't trust them or used company again my bed wasn't even 5 years old
11 February 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We regret to hear that the assistance promised was not provided and that the bed's lifespan was shorter than expected. We'll review this to improve our service. Thanks, Megan at Customer Care
Salesman not pushy and very friendly…
Salesman not pushy and very friendly and knowledgeable, picked up on things we did while there which helped him give the right pointers of which mattress to show us
1 September 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that our team member provided you with a friendly, informative, and helpful experience. Thank you for sharing your positive feedback; we appreciate it!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that our sales team provided a great, pressure-free experience. Thank you for your positive feedback; it means a lot to us!
Take care, Megan at Customer Care
Great salesperson
Great salesperson, had a really pleasant experience, very informative and sincere.
Left feeling great having purchased a bed at a great price.
Amr was fantastic, an asset to Bensons
25 August 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that you had a really pleasant and informative experience with our salesperson! It's great you felt so good about your bed purchase and the price. We appreciate your feedback, Megan at Customer Care
The lady who helped us was great…
The lady who helped us was great informative but not pushy.
22 August 2025
Reply from Bensons For Beds - Leeds Crown Point492
We're happy to hear that the assistance you received was helpful and informative. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate your positive feedback! Our team aims to provide friendly, quick, and easy ordering for everyone. Thank you, Megan at Customer Care
Good service at the store and with…
Good service at the store and with delivery
22 August 2025
Unprompted review
Reply from Bensons For Beds - Leeds Crown Point492
Thank you for your positive review! We're happy to hear you had a great experience with our store and delivery services. We strive to provide excellent customer service and we're glad we hit the mark with you. We look forward to serving you again in the future!
Really polite and helpful staff
Really polite and helpful staff, had the Tempur stock in that I wanted to purchase. Swift and easy transaction.
12 August 2025
Reply from Bensons For Beds - Leeds Crown Point492
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and polite, and that you found the Tempur stock you wanted. Take care, Megan at Customer Care
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