The help and guidance we received over choosing our new mattress was excellent. Karen at Bensons Fosse Park was very helpful. The two delivery men were quick and efficient. Would recommend this compan... See more
Company replied
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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We now bought a bed and sofa bed from Bensons and each time the advice and guidance from the staff in the Leicester branch has been excellent. They take the time to understand your requirements and do... See more
Company replied
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... See more
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I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and th... See more
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Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
189 reviews
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I had a warm welcome from stuff
I had a warm welcome from stuff. The process of buying my bed was so quick.
23 May 2026
Reply from Bensons For Beds - Leicester
We're so pleased you received a warm welcome and found your bed-buying process quick! Thank you for sharing.
Team Bensons
Jane who served us was very helpful…
Jane who served us was very helpful without feeling under sales pressure. She helped us with choosing the right mattress for our needs.
14 May 2026
Reply from Bensons For Beds - Leicester
We're so glad our team was helpful and that you felt no sales pressure. We appreciate you sharing your positive experience.
Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish, very happy with my purchase.
10 May 2026
Reply from Bensons For Beds - Leicester
We are so pleased you received excellent service and are happy with your purchase.
Team Bensons - Jess
Staff in the shop were great.
Staff in the shop were great they genuinely help me pick the Right bed, I am sleeping a lot better and the quality is spot on. We tried
several different well known shops and Bensons came
out on top for all round service.
9 May 2026
Reply from Bensons For Beds - Leicester
We're happy to hear that our staff helped you choose the right bed! It's great to know you're sleeping better and that you found our service superior. Thank you for your positive feedback.
Team Bensons
Reply from Bensons For Beds - Leicester
We appreciate your feedback! We're so pleased to hear you found our staff professional, helpful, and pleasant.
Team Bensons
FIRST CLASS CUSTOMER SERVICE
I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and the bed was delivered a few days later before we moved into our new home. First class service and lovely bed base. Paid over the phone no hassle excellent customer service. Will definately recommend Bensons.
30 April 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that our Leicester team member provided brilliant service and quickly arranged your ottoman base delivery. It's great that we could help before your move! Thank you for the recommendation.
Team Bensons
Reply from Bensons For Beds - Leicester
Thank you! 😊 We love a hassle‑free journey—so glad everything from buying to delivery was fantastic. Thanks for the recommendation! 🛏️✨
My whole experience from the shop to…
My whole experience from the shop to delivery has been fantastic. Having already commented on the sale I have to say the delivery & set up of my bed was absolutely perfect. Thank you so much.
30 April 2026
Reply from Bensons For Beds - Leicester
We're happy to hear that your entire experience, from the shop to the perfect delivery and setup of your bed, was fantastic. Thank you so much for your positive feedback!
Team Bensons
Whole process from ordering to delivery excellent
Whole process from ordering to delivery excellent. Every member of team very friendly. Delivery team treated property and product with respect. Had great sense of humour
30 April 2026
Unprompted review
Reply from Bensons For Beds - Leicester
We're so pleased to hear that your experience, from ordering to delivery, was excellent! It's great to know our team's friendliness and respect made a positive impression. Thanks for your review!
Team Bensons
Reply from Bensons For Beds - Leicester
Much appreciated—great service in store and on delivery is exactly what we aim for!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Amazing company.
Amazing company.
Lovely people gave great advice.
The updates were reassuring.
Delivery was on time.
Our bed is perfect
23 April 2026
Reply from Bensons For Beds - Leicester
We appreciate your amazing feedback! We're so pleased our people gave great advice, updates were reassuring, delivery was on time, and your bed is perfect!
Thank you for your positive review – Lauryn at Customer Care 💜
Quick sales process, painless delivery.
Quick sales process, painless delivery.
I walked into the Leicester store and bought a bed in about 15 minutes. The bed was delivered on my ideal date and arrived within the scheduled time. The team helped me carry the boxes up to my bedroom.
The bed was a bit fiddly to construct but mostly because I didn't read the instructions carefully! The construction and quality of the bed is excellent. The bed cost £600.
30 March 2026
Reply from Bensons For Beds - Leicester
Thank you for such great feedback! We’re delighted the buying process was quick, delivery was smooth, and that you’re happy with the quality of your new bed 😊
Sleep well and sweet dreams!
Megan | Customer Care Specialist
Reply from Bensons For Beds - Leicester
Thank you! We’re delighted to hear you received excellent service throughout!
Your satisfaction means the world to us,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Leicester
Thank you for your feedback! We’re delighted you had excellent service both in store and with delivery — that’s just what we love to hear.
Thank you for your positive review - Lauryn at Customer Care 💜
The store made it easy to order my…
The store made it easy to order my goods and when it was out if stock they kept me updated on the delivery date. Thank you Donna
16 January 2026
Reply from Bensons For Beds - Leicester
Thank you for your kind words! We’re so pleased the ordering process was smooth and that Donna kept you well informed while your item was out of stock — we’ll be sure to pass this on to her.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivery was as expected
Delivery was as expected. The team was courteous.
10 April 2026
Unprompted review
Reply from Bensons For Beds - Leicester
We're happy to hear that our team delivered as expected and was courteous. We appreciate your positive feedback!
Team Bensons
Reply from Bensons For Beds - Leicester
Thank you! We’re delighted you had such a positive experience 😊
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist!💤
I was greeted as I came into the shop
I was greeted as I came into the shop, but allowed to wander around on my own to see what was on offer, then I went to seek advice on delivery etc
Donna was very helpful and understood my requirements as I was purchasing this for my brother who would be going into assisted living accommodation and that the delivery would be to their premises.
6 April 2026
Reply from Bensons For Beds - Leicester
We appreciate you taking the time to share your experience. It's great to hear that you felt welcome and had the space to explore our selection. We're also glad that our team member was able to understand your specific needs for your brother's new accommodation.
Team Bensons
Very helpful member of staff
Very helpful member of staff, Jayne, had lots of time and patience for myself and friend who were both looking to buy new mattresses. Very friendly and cheerful.
4 April 2026
Reply from Bensons For Beds - Leicester
We're happy to hear that our staff was so helpful! It's great to know they had lots of time and patience for you and your friend while you were choosing new mattresses.
Brilliant all round!
Brilliant in-store experience from Donna at Leicester fosse park. We walked around a few stores but went back to Bensons as they had the best range of products, prices and friendly non-pushy service. The bed was delivered and built as promised and I was kept informed. The delivery guys built the bed swiftly and were friendly and polite. The bed itself has exceeded expectations, I’m very pleased with it. It looks great and the quality is excellent.
5 April 2026
Reply from Bensons For Beds - Leicester
Thank you for the wonderful review! 😊 We’re thrilled to hear you had such a brilliant in‑store experience with Donna at Leicester Fosse Park. It’s great to know our range, pricing, and friendly no‑pressure service stood out, and that delivery and build went exactly as promised. Even better that the bed has exceeded your expectations in both quality and style—enjoy every comfy night!
- Megan | Customer Care Specialist🌟
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