Great choice in the Llandudno store. Excellent knowledge and assistance from the staff member that helped us purchase a new bed and mattress. We were offered the right choices for what we were looki... See more
Location
Switch locationUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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See what reviewers are saying
Very good and Victoria in the Llandudno store was very helpful answered all our questions and wasn’t pushy , also we found the other members of staff there very pleasant
Very helpful and knowledgeable and we didn't have to wait to long for delivery. My only issue would be the amount of text messages and emails you receive is rediculas far to many.
The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... See more
Company replied
Company details
- #79 of 227 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Llandudno226
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, United Kingdom
- 1492874821
4.9
Excellent
465 reviews
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The sales process was lengthy but…
The sales process was lengthy but thorough and proved to be essential. Communication while waiting for delivery was very good. Delivery was excellent, again communication from driver kept me informed. Delivery of single mattress was up two flights of stairs but was not a problem for them. Advice on care from them before they left was also useful.
22 February 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your detailed feedback Elaine! We’re pleased to hear that although the sales process was lengthy, it was thorough and ultimately essential in helping you choose the right product. It’s great to know communication throughout your wait for delivery was very good.
We hope to welcome you back soon!
Megan at Customer Care
Helpful service in the shop
Helpful service in the shop. Frequent updates on progress of delivery. Good product. Overall a sound experience.
14 February 2026
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your feedback. We're happy to hear that you received helpful service, frequent updates, and a good product, resulting in a sound experience. Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and efficient
Very professional and efficient. Kept informed of our order status throughout.
13 February 2026
Reply from Bensons For Beds - Llandudno226
We appreciate your positive feedback! We're so happy to hear that you found our team professional and efficient, and that we kept you informed. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff
Bought mattress from Bensons but wasn’t happy with it as problems with my back so went back to shop before the 40 day trial finished, the lady assistant was very helpful and we talked through and tried a lot of different mattresses she didn’t rush me or anything so ‘no pressure’ and hopefully I have the perfect mattress now to early to say yet and the delivery and collection were brilliant no hassle at all. Thank you
12 February 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear that the assistant was helpful and didn't rush you while choosing a new mattress. It's great to know that the delivery and collection were brilliant and hassle-free. Thank you!
Stewart - Bensons Team
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing that our staff was friendly and helpful! We are so happy you had a positive experience with us.
Stewart - Bensons Team
Friendly and knowledgeable staff at the…
Friendly and knowledgeable staff at the Llandudno shop. Very helpful in establishing our requirements and guiding us through the suitable mattresses. Patient while we tried them out and made our choice.
Delivery guys were in regular contact from the day prior to delivery. Arrived when they said they would. Very accommodating and helpful.
We only buy a mattress every 8 years, but I would highly recommend Bensons.
11 February 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear about your positive experience at the Llandudno shop! It's great that our staff were helpful in guiding you to the right mattress. We appreciate your feedback regarding the delivery team's communication and assistance. Thank you for recommending us!
Stewart - Bensons Team
All of the team from sales to delivery…
All of the team from sales to delivery were excellent
9 February 2026
Unprompted review
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing that the team, from sales to delivery, was excellent! We're so glad you were happy with our service.
Verry satisfied customer
The service we had in the shop was brilliant.Lovely staff ,and the lady that served us was so friendly with good information.Don't see much like her these days.
The delivery lads again ,so polite .With delivery bang o time.And the message to say where they were on the journey was very helpful
8 February 2026
Reply from Bensons For Beds - Llandudno226
We're delighted to hear you received brilliant service in our shop from our friendly and informative staff. It's also great to know our delivery team were polite, punctual, and kept you updated.
Reply from Bensons For Beds - Llandudno226
We're happy to hear that you and your dog felt welcome! Thank you for your positive feedback; it means a lot to us.
Victoria was amazing
Victoria was amazing. Very knowledgeable, very accommodating and was easy to chat with.
30 January 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your lovely review Leon! We’re thrilled to hear that Victoria was amazing—knowledgeable, accommodating, and easy to chat with. We’ll be sure to pass on your kind words. We really appreciate you taking the time to share your experience,
- Megan at Customer Care💜
First class erxperiance at Bensons For Beds.
Stephanie, the sales assistant at Bensons For Beds in Llandudno was very helpful and possessed good product knowledge which assisted me in choosing the most suitable mattress for my back pain and within my budget.
23 January 2026
Reply from Bensons For Beds - Llandudno226
We appreciate you taking the time to share your experience. We're happy to hear that our sales assistant's product knowledge helped you choose a mattress suitable for your needs and budget.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
From the first time I entered the shop…
From the first time I entered the shop to the moment the beds were delivered by Barry and his mate Everything went smoothly. Dawn and all her team in Llandudno were kind , efficient and informative, The only niggle was the 2 week delay in the delivery of the double , but I guess that was not the fault of Bensons but the manufacturer and the Christmas break,
25 January 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear that your experience went smoothly from start to finish. We appreciate your kind words regarding our team's efficiency and helpfulness. We also acknowledge the delivery delay and any inconvenience it caused. Thank you for your feedback.
Fantastic service and knowledgeable…
Fantastic service and knowledgeable staff - new mattress is perfect
15 January 2026
Reply from Bensons For Beds - Llandudno226
We appreciate your positive feedback! We're happy to hear that you received fantastic service and that our staff's knowledge helped you find a perfect new mattress.
Everything went very smoothly from…
Everything went very smoothly from ordering the beds to delivery.
25 January 2026
Reply from Bensons For Beds - Llandudno226
We're so happy everything went smoothly, from when you ordered the beds to when they were delivered. Thank you for your positive feedback.
From start to finish customers care was…
From start to finish customers care was top notch , really enjoying the bed would highly recommend bensons to anyone
15 January 2026
Reply from Bensons For Beds - Llandudno226
We're so glad to hear that our customer care was top-notch from the beginning and that you're enjoying the bed. We appreciate your recommendation very much!
Reply from Bensons For Beds - Llandudno226
We're so happy to hear that you enjoyed your stay with us and had such a wonderful experience. Thank you for your kind words!
Great Shopping Experience Victoria who we dealt with at the…
Victoria who we dealt with at the Llandudno branch was attentive, informative and most professional. As we wanted a mattress for an adjustable bed Victoria checked on what was suitable and appropriate for our needs. We did not feel pressured in any way and was given plenty of time to decide on our purchase.
16 January 2026
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your experience at the Llandudno branch. We're happy to hear that our staff was attentive, informative, and professional, ensuring you found a suitable mattress without feeling pressured. Thank you for your positive review.
Pleasant experience
We were welcomed soon after entering and explained what we were looking for. The assistant listened carefully and took us to a bed which was set up to judge the most suitable mattress. He then explained the various types and took us to various beds so we could judge for ourselves which one we liked. We didn't feel any pressure and he took our details so we could see the options, with prices, on email to peruse at home.
14 January 2026
Unprompted review
Reply from Bensons For Beds - Llandudno226
We're happy to hear that our team member listened carefully to your needs and guided you to the perfect mattress options. It's great you felt no pressure and could review the details at home. Thank you for your positive feedback.
Reply from Bensons For Beds - Llandudno226
We’re so glad our team was helpful and knowledgeable – that’s exactly what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Friendly & knowledgeable…
Dawn was very friendly & knowledgeable & helped us find what we were looking for
7 January 2026
Reply from Bensons For Beds - Llandudno226
We appreciate you taking the time to leave us this great review! We are so happy to hear that our team was friendly, knowledgeable, and helpful.
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