Bensons For Beds - Nottingham208 Reviews 

596
TrustScore 4.5 out of 5

4.7

Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

We had to move the delivery date several times and they were always accommodating. Notified a few days before of 2 hr del slot. Bed arrived on time and taken upstairs. Tools included to fit bed toget... See more

Company replied

Rated 5 out of 5 stars

Just want to say a huge thank you to Declan (at the castle marina retail park) for assisting us in finding the right mattress for my mother in law. She had specific needs, and he showed us a range o... See more

Company replied

Rated 4 out of 5 stars

The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very... See more

Company replied

Rated 5 out of 5 stars

We went to Bensons for Beds in Nottingham. The gentleman that helped us was brilliant. We told him the deal we had been offered at a rival company and we were ready to order but could they do the same... See more

Company replied


Company details

  1. #76 of 226 best companies in Bedroom furniture shop
  2. #38 of 113 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #29 of 86 best companies in Mattress Shop

About Bensons For Beds - Nottingham208

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom

  • 1159598967

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

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4.7

All reviews

(596)

24,328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had to move the delivery date…

We had to move the delivery date several times and they were always accommodating. Notified a few days before of 2 hr del slot. Bed arrived on time and taken upstairs. Tools included to fit bed together, well made easy to follow instructions 😀

13 July 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear that we could accommodate your delivery date changes and that your bed arrived on time. It's wonderful that our team took it upstairs and that you found the instructions easy to follow!

Rated 5 out of 5 stars

Excellent service

Excellent service, from walking into the showroom to delivery.
Ash was very knowledgeable and patient when we were trying beds out.

3 July 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased you received excellent service from the showroom to delivery. It's wonderful to hear our team member was knowledgeable and patient while you were choosing your bed.

Team Bensons

Rated 5 out of 5 stars

Fantastic service in shop ash was…

Fantastic service in shop ash was brilliant. No pressure to buy , very smooth transaction from start to finish. Delivered quickly within the week. Drivers fantastic very polite,

21 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased you received fantastic service in-store and had a very smooth transaction. We appreciate your kind words about our quick delivery and polite drivers!

Team Bensons

Rated 5 out of 5 stars

The delivery guys were lovely and quick…

The delivery guys were lovely and quick and very mindful of our pictures we have on the staircase. So happy with our bed. Being disabled can be hard when it comes to what bed I sleep in but this one has had me fall asleep quicker than our last bed.

Thank you to everyone in Benson for Beds

19 June 2026
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Reply from Bensons For Beds - Nottingham208

We are so pleased to hear our delivery team was helpful and that your new bed is providing such comfort. We are glad it's making a positive difference for you. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Thank you Declan!

Just want to say a huge thank you to Declan (at the castle marina retail park) for assisting us in finding the right mattress for my mother in law. She had specific needs, and he showed us a range of mattresses that would suit her needs. He was also very good with my son who was very curious and explaining what everything is. His customer service skills were fantastic.

Thank you Declan

17 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear our team member provided such fantastic customer service! It's wonderful they helped you find the right mattress and engaged with your son. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Helpful and knowledgeable staff.

Helpful and knowledgeable staff.
Really friendly and helpful delivery people.

14 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased our staff was knowledgeable and helpful, and our delivery team friendly. Thank you!

Team Bensons

Rated 5 out of 5 stars

Perfect from start to finish

We went to Bensons for Beds in Nottingham. The gentleman that helped us was brilliant. We told him the deal we had been offered at a rival company and we were ready to order but could they do the same or better. We got a great deal and our new mattress was delivered a week later (this is 3 weeks sooner than their rival offered). Our new Tempur mattress and pillows are perfect. We have both had aches and pains for years, we just put it down to normal wear on our bodies but looking back we should have invested in a better mattress sooner. I would absolutely recommend these guys, the whole process from ordering to delivery was spot on.

2 June 2026
Unprompted review
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Reply from Bensons For Beds - Nottingham208

We are so happy to hear about your excellent experience with us! It's wonderful that our team could provide a great deal and that your new mattress and pillows are bringing you such comfort. We appreciate you recommending us.

Team Bensons

Rated 4 out of 5 stars

Nice

Nice. Why do you want my review to be at least 10 characters. It is nice. That's what I said

13 June 2026
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Reply from Bensons For Beds - Nottingham208

We appreciate your feedback and are glad you found it nice. We value all comments.

Team Bensons

Rated 5 out of 5 stars

Arrived on time

Arrived on time, early actually, did everything they said, assembled, rubbish taken away, very polite and adept.

13 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so happy to hear everything went smoothly, from the early arrival to the assembly and rubbish removal. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Good service thank you Ash for helping…

Good service thank you Ash for helping me pick the right mattress.

11 June 2026
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Reply from Bensons For Beds - Nottingham208

We're glad we could help you choose the right mattress. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Excellent Service

The customer service I received from Alex was fantastic, he is very knowledgeable and has all the answers to my question, I enjoyed my buying experience here and would highly recommend.

9 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased you enjoyed your buying experience with us. It's wonderful to hear our team member was knowledgeable and helpful. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

The salesman who served us…

The salesman who served us knowledgeable, understood our needs. He was polite and courteous.

7 June 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased our team was knowledgeable, understood your needs, and was polite. Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

Ash was very helpful in helping us…

Ash was very helpful in helping us choose our bed. I have never had a conversation with anyone about a bed, so I’m unlikely to recommend Bensons, notwithstanding our satisfaction with the buying process.

8 June 2026
Unprompted review
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Reply from Bensons For Beds - Nottingham208

We are so pleased our team provided such helpful assistance in choosing your bed. We appreciate your satisfaction with the buying process. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent

Went to purchase a replacement mattress. An extremely relaxed experience. A very genial and knowledgeable gentleman assisted us. There was no upselling, he gave us time and space to consider options and choose what was perfect for us. My husband was also interested in new pillows. After seeking advice from the genial gentleman and testing the product, we purchased a pair of Tempur Prima SmartCool pillows. They are fantastic, amazingly comfortable and supportive. Extremely happy with the service and looking forward to our mattress arriving.

26 May 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear you had such a relaxed and positive experience finding your new mattress and pillows. It's wonderful that our team provided helpful advice without any pressure. We hope you enjoy your new purchases!

Team Bensons

Rated 5 out of 5 stars

A great product

A great product, delivery and installation service. Installed our bed in less than an hour! The 2 delivery guys were brilliant and great ambassadors for your business.

29 May 2026
Unprompted review
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Reply from Bensons For Beds - Nottingham208

We're so pleased you're happy with your product, delivery, and installation. We're glad our delivery team provided brilliant service.

Team Bensons

Rated 5 out of 5 stars

Happy

Everything is good , big thanks th the manager great help , professional. Very happy

22 May 2026
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Reply from Bensons For Beds - Nottingham208

We're so glad our manager provided professional and helpful assistance. Thank you for your kind words!

Team Bensons

Rated 4 out of 5 stars

The ordering process was very easy

The ordering process was very easy. We were kept informed of progress throughout, though the delivery and installation timeline was a lot longer than quoted. The installation was quick, the guys very clean and thankfully took all packaging. The wardrobes are a nice quality product, very happy with them. Only lost a star because of the delivery timeline.

21 May 2026
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Reply from Bensons For Beds - Nottingham208

We're so pleased to hear you found the ordering process easy and are happy with the quality of your wardrobes! We appreciate your feedback regarding the delivery and installation timeline, and we'll certainly take this into consideration for future improvements.

Team Bensons

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