After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to... See more
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From the staff in store through the to delivery drivers ,faultless service. Was contacted few days before delivery with 2hour time slot. On the day contacted couple of hours before delivery reducin... See more
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We dealt with Shaun in the Plymouth Coypool store Excellent communication helped explain each mattress we tried and how it would help our health conditions Didn’t make us feel we needed to buy... See more
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Our salesman showed us many different options to suit all budgets and we didn't feel pressured towards any particular Brand or budget. The buying process was straight forward and easy with great level... See more
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Company details
- #80 of 227 best companies in Bedroom furniture shop
- #43 of 116 best companies in Bed shop
- #29 of 85 best companies in Bedding Shop
- #29 of 84 best companies in Mattress Shop
About Bensons For Beds - Plymouth748
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, United Kingdom
- 1752336707
4.8
Excellent
387 reviews
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Great service!!
Great service!!! Respectful, very helpful and knowledgeable. Would definitely return for more bedding furniture.
20 May 2025
Reply from Bensons For Beds - Plymouth748
We're happy to hear that you received great service! It's wonderful knowing our team was respectful, helpful, and knowledgeable. We appreciate your intention to return for more bedding furniture. Take care, Megan at Customer Care
Tom was very helpful and told us…
Tom was very helpful and told us honestly about the differen types of mattresses making us certain of the eventual purchase we made
10 May 2025
Reply from Bensons For Beds - Plymouth748
Dear Mr Stewart, thank you for leaving such lovely feedback, we are so pleased you were happy with your new purchase.
Regards
Tom and the Plymouth Team
Delivery team where friendly
Delivery team where friendly, polite & professional
8 May 2025
Unprompted review
Reply from Bensons For Beds - Plymouth748
Thank you for your kind words! Our delivery team takes pride in providing top-notch service and we are thrilled to hear that they exceeded your expectations. We look forward to serving you again in the future.
Tom the assistant
Tom the assistant was patient , polite , attentive , he found out what our requirements were and arranged to let me know when my goods will arrive
20 April 2025
Reply from Bensons For Beds - Plymouth748
Dear Mr Baskerville, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
Tom and the Plymouth Team
VERY good experienced salesman.
We me with a VERY good experienced salesman who could answer all our questions and could direct us straight to a mattress equivalent to our existing mattress and advise us on only changes we might want to make. The whole process was easy and straightforward, coupled with an amazing Easter discount, we are very satisfied customers.
21 April 2025
Reply from Bensons For Beds - Plymouth748
Dear Mrs Clench, we are so pleased you are happy with your product and the experience you have received.
Regards
Phil and the Plymouth Team
Excellent service
Excellent service. Gavin couldn't have been more helpful, he was very patient and explained everything.
22 April 2025
Reply from Bensons For Beds - Plymouth748
Dear Malcolm Thank you for leaving such lovely feedback.
Regards
Gavin and the Plymouth Team
Very efficient service
Very efficient service. Kept up to date with delivery date and time. Delivery drivers took product to room required.
9 April 2025
Reply from Bensons For Beds - Plymouth748
Thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
The Plymouth Team
Great customer service
Great customer service, quality products, staff are friendly and there to help if needed
9 April 2025
Reply from Bensons For Beds - Plymouth748
Thank you for your kind review! We strive to provide exceptional customer service and quality products. We always have a friendly and helpful staff ready to assist with anything you may need. We appreciate your support!
Reply from Bensons For Beds - Plymouth748
We're glad you found our team exceptional. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Reply from Bensons For Beds - Plymouth748
Hi Richard. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
First class service
Bensons had just the sofa bed that we were looking for and the salesman was very helpful in explaining the difference between the ones on store. After we had chosen the one we wanted we were amazed to be told delivery would be within a week. What excellent service.
28 March 2025
Reply from Bensons For Beds - Plymouth748
Hi Cherry Goldsmith, we are so pleased you are happy with your product and the experience you have received.
Thank you for the amazing review, Plymouth Store
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Not pushy or trying to sell you something you don't want. Listened to our requirements and advised us clearly. Would use again.
25 March 2025
Reply from Bensons For Beds - Plymouth748
Hi Helen Rowlings, we are so pleased you are happy with your product and the experience you have received.
We were so happy to wander around the…
We were so happy to wander around the shop without being pestered until we needed help. Darren was very informative and helped us find the ideal bed and bed head. He was very friendly but at the same time professional.
17 March 2025
Reply from Bensons For Beds - Plymouth748
We're happy to hear that you enjoyed your shopping experience with us. We appreciate your positive feedback regarding the assistance you received in finding the perfect bed. Thank you, Megan at Customer Care
We purchased a headboard and divan base…
We purchased a headboard and divan base from the clearance area of the shop recently. Regardless of the fact that the items were from the clearance area, we still received a fantastic and professional service from the two employees that we spoke to.
13 March 2025
Reply from Bensons For Beds - Plymouth748
We're glad you enjoyed your experience and appreciate you sharing your positive feedback. It's great to know you received fantastic and professional service even when purchasing clearance items. Thank you, Megan at Customer Care
Reply from Bensons For Beds - Plymouth748
Hi Paul Bradley Thank you for leaving such lovely feedback.
Staff friendly
Staff friendly, knowledgeable and seems to offer special deals when available
11 March 2025
Reply from Bensons For Beds - Plymouth748
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and knowledgeable, and that they offered you deals. Thank you, Megan at Customer care
Help and advice from Philip was…
Help and advice from Philip was excellent not pushy gave us time to think about our options before making purchase.
8 March 2025
Reply from Bensons For Beds - Plymouth748
We're happy to hear that the guidance provided was helpful and allowed you to consider your choices. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer care
Steve is a top guy at bensons, Plymouth marsh mills
We wanted a new tempur mattress, our sales guy named Steve who was just brilliant, very friendly, professional and gave us plenty of time to try out some beds and lots of interesting information about the tempur mattress’s too.
So keep up the good work Steve.
15 February 2025
Unprompted review
Reply from Bensons For Beds - Plymouth748
We're happy to hear that you had a brilliant experience! It's great to know that our team member was friendly, professional, and gave you ample time and information to choose your mattress. We appreciate your feedback, Megan at Customer Care
The salesman was very informative and…
The salesman was very informative and there was no pressure to buy
17 February 2025
Reply from Bensons For Beds - Plymouth748
We're glad you found our salesman informative and appreciated the no-pressure environment. Thank you for your positive feedback, Megan at Customer Care
Very pleasant experience
Very pleasant experience looking for a mattress in bensons for beds the salesman was called Steve , he listen to what I wanted and at the price point I was looking for , very helpful and not pushy at all. Looking forward to my mattress being delivered !
16 February 2025
Unprompted review
Reply from Bensons For Beds - Plymouth748
We appreciate you sharing your positive experience! We're happy to hear that our team member listened to your needs and budget and was helpful without being pushy. We hope you enjoy your new mattress once it's delivered! Take care, Megan at Customer Care
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