From the first time we went to the showroom we received immaculate service, right through to delivery day. The store manager was incredibly knowledgeable and helped us decide what was best for us. The... See more
Company replied
Location
Switch locationUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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See what reviewers are saying
We had a really good experience at Benson's for bed, the salesman was very helpful he did not pressurise us even though we spent such a long time in the shop trying every bed! Hopefully we have chosen... See more
Company replied
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
Company replied
Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more
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Company details
About Bensons For Beds - Rayleigh543
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
- 1268776376
4.8
Excellent
309 reviews
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An all round good experience
An all round good experience. Staff were good and a quick delivery arranged. Expecting delivery on the 25th. Looking forward to good nights sleep.
16 February 2025
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you had a good experience with our staff and quick delivery arrangement. We appreciate your positive feedback and hope you enjoy restful nights, Megan at Customer Care
Polite and helpful staff
11 February 2025
Reply from Bensons For Beds - Rayleigh543
We appreciate your kind words! Our team is happy to provide helpful service, and we look forward to assisting you again soon. Take care, Megan at Customer Care
Reply from Bensons For Beds - Rayleigh543
We're so glad to hear that we were helpful and friendly! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
From start to finish the service from…
From start to finish the service from benson very excellent, very happy.
27 January 2025
Reply from Bensons For Beds - Rayleigh543
We are happy to hear that you had an excellent experience. Thank you for sharing your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Lovely young lady called Kayleigh
Lovely young lady called Kayleigh , helpful , polite and full of knowledge
15 January 2025
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you found our team member to be so helpful and knowledgeable. We appreciate you taking the time to share your positive experience.
Take care,
Megan at Customer Care
Very knowledgeable good servicestaff who were also…
Very knowledgeable staff who were also very helpful
9 January 2025
Reply from Bensons For Beds - Rayleigh543
We appreciate your feedback! Our team is glad that our knowledge and assistance met your needs. Thank you for sharing your experience, Megan at Customer Care
Reply from Bensons For Beds - Rayleigh543
We appreciate that you found our staff knowledgeable and felt no pressure. Thank you for your positive feedback; it means a lot to us!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Rayleigh543
We appreciate your kind words! Our team is proud to provide knowledgeable service, and we are glad you had a great experience.
Take care,
Megan at Customer Care
I saw manager Vicky on my first visit…
I saw manager Vicky on my first visit extremely helpful and knowledgeable. She was not there when we went back to purchase but the rest of team stepped up to help
3 January 2025
Unprompted review
Reply from Bensons For Beds - Rayleigh543
We're glad you found your initial interaction helpful, and appreciate that the team assisted you in your purchase. Thank you for your feedback, Megan at Customer Care
Great choice of beds for all price…
Great choice of beds for all price ranges. All options explained thoroughly. Kayleigh was extremely helpful and knowledgeable. We decided to purchase a new mattress during a sale period for a good price. All in all a good experience.
4 January 2025
Reply from Bensons For Beds - Rayleigh543
We're happy to hear you found a great selection of beds and that our team explained the options thoroughly. It's great you purchased a new mattress at a good price. Thank you for your positive feedback, Megan at Customer Care
Good people
3 January 2025
Reply from Bensons For Beds - Rayleigh543
Thank you for your 5 star review Mr Crowe. We appreciate your kind words, Megan at Customer Care
Level of assistance was satisfactory…
Level of assistance was satisfactory and unrushed.
31 December 2024
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you found our assistance satisfactory and unrushed. Thank you for your positive feedback; we appreciate it.
Take care, Megan at Customer Care
Pleasant girl in showroom at Rayleigh…
Pleasant girl in showroom at Rayleigh branch. Showed me in the direction of beds I was interested in. Left me alone to try them all out and decide which one I liked
30 December 2024
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you had a positive experience at our Rayleigh branch. We appreciate your feedback and are glad the showroom environment suited your needs while selecting a bed.
Take care,
Megan at Customer Care
Great customer service let you walk…
Great customer service let you walk around freely and take your time in choosing the right bed without any hassle.Very polite and helpful.
2 January 2025
Reply from Bensons For Beds - Rayleigh543
We appreciate you taking the time to leave us this wonderful feedback! We're happy to hear that you felt supported in choosing your bed without any pressure. Thank you, Megan at Customer Care
Staff member who served us at the…
Staff member who served us at the Rayleigh branch was very professional but also very personable. Prices were reasonable, just a good experience for us.
30 December 2024
Friendly sales assistant able to try…
Friendly sales assistant able to try out beds/mattress
15 November 2024
Good customer understanding and service
No pressure. Allowed time to look around and discuss pros and cons of stock.
Immediate response when requested to d discuss possible purchase and accompanying services.
Pleasant and polite interaction.
28 October 2024
All your members of staff that we dealt…
All your members of staff that we dealt with are helpful, honest people. The gentleman in your shop in Rayleigh was very helpful and did not hound us, he answered all of the questions and just let us look around. The delivery drivers were very friendly and happy to help taking the mattress upstairs, cleared all the rubbish. Very lovely gentlemen
21 October 2024
Time Patience Listening carefully…
Time Patience Listening carefully Showing options No pressure
17 October 2024
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