The sales person in the Rotherham Parkgate was brilliant, no pressure sales and very efficient. The 2 beds came and assembled by the crew, left no mess, were so polite and did an amazing job. Very ha... See more
Company replied
Location
Switch locationUnit 7 Great Eastern Retail Park, Rotherham, S62 6EJ Rotherham, South Yorkshire, GB
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The sales lady Helen was very helpful/ patient and answered all my questions .. I came away feeling confident that I had made the right choice and i am looking forward to the arrival of my new wardr... See more
Company replied
We did return our mattress after it sunk in the middle. Customer care & the lady in the Rotherham branch were very good & sorted it out to our satisfaction 😎 The delivery was very good & we’re hap... See more
Company replied
All-round brilliant experience. Great, informative customer service at the store with a wide range of beautiful beds to choose from. Prompt delivery by the friendly delivery team. We were always ke... See more
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Company details
- #75 of 224 best companies in Bedroom furniture shop
- #39 of 113 best companies in Bed shop
- #28 of 85 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Rotherham
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 7 Great Eastern Retail Park, Rotherham, S62 6EJ, Rotherham, South Yorkshire, United Kingdom
4.7
Excellent
89 reviews
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Brilliant customer service
The sales person in the Rotherham Parkgate was brilliant, no pressure sales and very efficient. The 2 beds came and assembled by the crew, left no mess, were so polite and did an amazing job.
Very happy customer 😃
29 June 2026
Reply from Bensons For Beds - Rotherham
We're so pleased you had a brilliant experience with our salesperson and that they were efficient and helpful. It's wonderful that our crew assembled your beds, left no mess, and were polite.
Team Bensons
The sales lady Helen was very helpful/…
The sales lady Helen was very helpful/ patient and answered all my questions ..
I came away feeling confident that I had made the right choice and i am looking forward to the arrival of my new wardrobe and drawers in
August.
28 June 2026
Reply from Bensons For Beds - Rotherham
We're so pleased to hear our sales assistant was helpful and patient, answering all your questions. We're glad you feel confident in your choice and look forward to your new items arriving!
Team Bensons
Reply from Bensons For Beds - Rotherham
We're happy to hear you received great service. We appreciate your kind words.
Team Bensons
Benson for beds were excellent with…
Benson for beds were excellent with their services and delivery
4 June 2026
Unprompted review
Reply from Bensons For Beds - Rotherham
We're so pleased you had an excellent experience with our services and delivery! Thank you for your feedback.
Team Bensons
Quick efficient service,good advice
25 May 2026
Reply from Bensons For Beds - Rotherham
We're glad you received quick, efficient service and good advice. We appreciate your feedback!
Team Bensons
Very helpful staff
Very helpful young lady,her name was Helen from Benson's for beds parkgate Rotherham she didn't rush are pressure us couldn't have been more helpful will shop there again and tell everyone about are experiene
23 May 2026
Reply from Bensons For Beds - Rotherham
We are so pleased to hear about your positive experience! It's wonderful that our team provided such helpful, pressure-free service. We appreciate your kind words and look forward to welcoming you back.
Team Bensons
Reply from Bensons For Beds - Rotherham
We're so pleased our staff was helpful and knowledgeable. Thank you for your kind feedback!
Team Bensons
Prompt delivery good service from your…
Prompt delivery good service from your delivery guys Emilian and Sam very professional
14 May 2026
Reply from Bensons For Beds - Rotherham
We are so pleased to hear about your prompt delivery and the professional service from our team. Thank you!
Team Bensons
Exceptional experience from order to…
Exceptional experience from order to delivery and good quality products
21 April 2026
Unprompted review
Reply from Bensons For Beds - Rotherham
Thank you for your kind feedback! We’re delighted you had an exceptional experience from order to delivery and are happy with the quality of our products.
We're always here if you need anything else,
Megan | Customer Care Specialist💜
Great support from the Rotherham Store…
Great support from the Rotherham Store with my online order, quick and easy to navigate the website and place the order, excellent store support to organise delivery option afterwards
18 April 2026
Reply from Bensons For Beds - Rotherham
Thank you for your great feedback! We’re really pleased to hear you found the website easy to use, the online ordering simple, and that the store team were there to support you and organise delivery so smoothly.
Thank you for your positive review - Lauryn at Customer Care 💜
Helen was fantastic
Helen was fantastic, very helpful and not at all pushy. Helped us use the test bed that helped figure out what firmness of mattress we wanted, and then expertly deduced what we needed.
1 November 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We're so glad to hear that you had such a positive experience! It's great that our team member was so helpful in finding the perfect mattress for you. Thanks for your feedback!
Team Bensons
Happy previous customer
Being a previous customer, 8 years ago, they were able to tell me the type of mattress I purchased then. So I was able to order a replacement but with a firmer edge.
Friendly staff, good service, and excellent delivery.
3 March 2026
Reply from Bensons For Beds - Rotherham
We're glad you enjoyed your experience. It's great to know we could assist you in ordering a suitable mattress with the added support you were looking for. Thank you for your positive feedback regarding our friendly staff and excellent delivery.
Team Bensons
Good service eventually
We did return our mattress after it sunk in the middle.
Customer care & the lady in the Rotherham branch were very good & sorted it out to our satisfaction 😎
The delivery was very good & we’re happy with the end result 👌
12 April 2026
Reply from Bensons For Beds - Rotherham
We appreciate you sharing your experience. We're happy to hear that the team addressed the mattress issue to your satisfaction and that you were pleased with the delivery and final outcome. Thanks for your feedback.
Team Bensons
All-round brilliant experience
All-round brilliant experience. Great, informative customer service at the store with a wide range of beautiful beds to choose from.
Prompt delivery by the friendly delivery team.
We were always kept up to date with information regarding our bed order and also on how to care for our new bed.
Very pleased with our purchase and our bed is so comfortable! We will definitely visit Bensons again!
10 April 2026
Reply from Bensons For Beds - Rotherham
Thank you so much for such a wonderful review! We’re delighted you enjoyed your experience in-store, found the perfect bed, and received great service from our delivery team. Keeping you informed and helping you care for your new bed is really important to us, so it’s lovely to hear you felt supported throughout. Enjoy your super-comfortable new bed—we look forward to welcoming you back to Bensons again,
Megan | Customer Care Specialist
Friendly
Friendly, knowledgeable sales person, but not at all pushy, just helpful when we asked.
28 March 2026
Reply from Bensons For Beds - Rotherham
We’re pleased to hear that you found our sales colleague friendly, knowledgeable, and helpful without any pressure. Thank you for taking the time to share your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Reply from Bensons For Beds - Rotherham
Thanks so much! Short, sweet, and speedy!
Thanks for choosing us,
Megan | Customer Care Specialist💜
No intention of hosting their accident…
No intention of hosting their accident cover.
2 April 2026
Unprompted review
Reply from Bensons For Beds - Rotherham
We regret any difficulty with the accident cover. This is not with ourselves and it purchased with a third party company. If you need help claiming under this, please contact us and we can provide the correct contact details.
Reply from Bensons For Beds - Rotherham
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Very helpful sales staff at Rotherham
Very helpful sales staff at Rotherham, I had to delay the delivery by two weeks, one quick phone call and that was sorted without any issues.
Not sure if it's unit 2 or unit 7 at Rotherham but excellent service.
27 March 2026
Reply from Bensons For Beds - Rotherham
Thanks so much for the great review! 😊 We’re glad the Rotherham team could help and make your delivery delay super easy to sort. Whether it’s Unit 2 or Unit 7, we’ll take the compliment — and we’re thrilled you had an excellent experience,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Rotherham
Thank you for the fantastic feedback! 😊 Delighted to hear the customer service was excellent from purchase through to delivery — and even better that you’re loving the product! We really appreciate it,
Megan | Customer Care Specialist✨
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