Bensons For Beds - Scunthorpe506 Reviews 

190
•
TrustScore 5 out of 5

4.8

14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB

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Rated 5 out of 5 stars

I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... See more

Company replied

Rated 5 out of 5 stars

We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... See more

Company replied

Rated 5 out of 5 stars

Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... See more

Company replied

Rated 4 out of 5 stars

Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... See more

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Scunthorpe506

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • 14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, United Kingdom

  • 1724278914

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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4.8

All reviews

(190)

26,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Our Mr Beds Matt!!!, very knowledgeable

Our sales representative Matt was incredibly knowledgeable on every aspect of our questions and covered everything clearly and patiently to enable us to make the right decision. The store was clean and tidy and the other staff members were also friendly and polite. We were extremely satisfied with the entire process from arrival to purchase and looking forward to receiving our orders soon!!!

28 December 2024
Rated 5 out of 5 stars

Matt the guy helping us went to every…

Matt the guy helping us went to every mattress type and gave us all the information to make the best choice. He was amazing at helping me find the right bed even with my back problems.
He took diligence and care to help me make he most informed choice.

22 November 2024
Rated 1 out of 5 stars

The mattress delivered was nothing like…

The mattress delivered was nothing like the one in the shop. Changed to a different mattress the delivery was cancelled one hour before delivery. Tried to get a refund was told no so will lose nearly £1000 pound as I will have to go to dreams to get another mattress. The guy in the shop were very help full but not In Customer service I would not advise anyone to use Bensons for beds.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great sales person!

Great service that wasn't pushy or over selling, Lloyd was really helpful, knowledgeable and responsive to our requirements and kept the focus on what we wanted, now what he wanted to sell us - probably getting more out of the purchase as we bought additional items - rather than switching us off at the door so we went elsewhere - and we are very excited to get our items delivered soon!

11 September 2024
Rated 5 out of 5 stars

Efficient

Efficient , helpful.
Delivery on time , they didn’t take their lunch break until mattress was in our home. Warehouse had loaded the goods and torn the plastic packaging resulting in dirty marks on mattress , driver took photos , contacted the customer services who rang me and sorted the problem within 30 mins .
Excellent service in sorting the problem ! Xx

3 July 2024
Rated 5 out of 5 stars

The team at Scunthorpe were excellent

The team at Scunthorpe were excellent. there was a good selection of beds and mattresses to choose from and the shop staff were very friendly and helpful. After providing me with an estimated delivery date, a suitable delivery date was confirmed less than two weeks after placing the order. The delivery team were very efficient putting the bed up in no time and clearing all the rubbish. Very pleased with the whole process

25 June 2024

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