I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... See more
Company replied
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I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... See more
Company replied
We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... See more
Company replied
Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... See more
Company replied
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... See more
Company replied
Written by the company
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, United Kingdom
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Excellent very knowledgeable, sales team , showed me the range and explained the differences
Well recommended, I will recommend to my friends
All in one service
just want to say a big thank you to Matt at the Holyrood Drive Scunthorpe Branch. Went in looking for a new mattress, we had no idea how to go about choosing one and Matt was brilliant. He was patient, informative and guided us extremely well. He made the whole experience less daunting and we came away very happy. Thanks Matt
My wife and I received outstandingly good service buying a bed the other day. David, the gentleman who served us, literally went the extra mile for us, coming with us to our house to check that the bed we wanted could be manoeuvred through an awkward, narrow corridor.
David was warm and welcoming and was very attentive to my needs in purchasing a good mattress. He explained the technology of the mattress I chose and delivery was arranged for the following week. Excellent service!
We had superb customer service from Lloyd, the Store Manager. He listened to our requirements and knew exactly what we wanted.
He was extremely knowledgeable and could answer all our questions, without issue. We really liked the way he dealt with us … no ‘flannel’ just honesty and facts, all delivered with humour, experience and integrity.
Sales advisor was really helpful listened to our request no hard sell and got us a good deal was really efficient. Great customer service.
Super friendly staff, informative and made us feel at ease. They let us try out the beds extensively until we found the one we loved. We had a laugh as they found us great fun to deal with, we even had some 'dragons den ideas!'.
Many Thanks to Lloyd and his team ;)
Matt who looked after us is so friendly and helpful it was a pleasure dealing with him. He was very understanding and knowledge with what type of mattress we required. He was also very patient with us while we made up our minds as too which one was the best for us.
The staff was very helpful and I was being a bit fussy but they was excellent
Customer services in shop were excellent. Only down fall they do not publish the correct phone number on the Internet, so you can't get in touch unless you make a trip down to the shop. They need to UPDATE THE PHONE NUMBER
Excellent service, answered all my questions and very helpful. A lovely buying experience, well done to staff member and manager.
The staff were very helpful and allowed us to take our time and try multiple options.
Excellent service, great quality and prices. Very trustworthy and reliable staff at the Scunthorpe branch. Especially Lloyd. Thank you.
Help and assistance
The gentleman who helped us was very friendly and polite and did not pressurise us in to buying anything. He was extremely knowledgeable and gave us good advice
Great advice and customer service!!
I went in with my daughter to buy her a new bed and the staff were so helpful. My daughter is now awaiting the arrival of her lovely new bed. I will definitely be going back soon to buy my son a new bed.
Polite helpful, friendly , efficient informed sales rep who gave advice and information that I was looking for
Ben was very helpful in a quiet way, he wasn’t pushy but was very well informed and interested
The sales staff were very helpful and not pushy
Very knowledgeable, gave us the information we needed then left us alone to make our decision. A very pleasant experience.
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