Lovely staff at Bensons for Beds Hedgend. Even though I ultimately made the purchase online they were really helpful. The online process was seamless aswell. Just looking forward now to the furniture... See more
Company replied
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB
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Lovely staff at Bensons for Beds Hedgend. Even though I ultimately made the purchase online they were really helpful. The online process was seamless aswell. Just looking forward now to the furniture... See more
Company replied
Jack was really helpful. I told him my budget and the fact that l needed prompt delivery and he managed to sort beds, mattresses removal of old bed and assembly of new ALL within my budget asap. Thank... See more
Sales person consentrated on range that would catwr for our needs showing full range of mattresses. Service from start to finnish. Kept informed of progress right up to delivery with driver & Assista... See more
Company replied
Good communication by E mail then text. no issues ,the lads (Tim,GaryWarren)were fun and chatty. respectful of our property when trying to get the bed up. left the bed in perfect condition we had p... See more
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Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, United Kingdom
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When we entered the shop, a very nice girl came over to us. We had very Pacific needs as the bed had to fit into a rather tight space. The girl (sorry, can't remember her name)was extremely helpful but not pushy. We didn't think we would get a bed to fit the space, but the girl managed to find us one. We were kept up to date with how it was going and it arrived when they said it would. Two very nice chaps carried it up to the bedroom and were very polite and helpful. Would definitely recommend Bensons to friends and family.

Reply from Bensons For Beds - Southampton151
Really good customer service experienced in Hedge End store that was really helpful in selecting the right mattress for us. Ordering and Delivery process seamless. Thank you

Reply from Bensons For Beds - Southampton151
We were greeted by friendly sales assistant Azura as we entered the store, she built an immediate rapport with us. She listened to all our requirements and demonstrated excellent customer service, she was extremely knowledgeable, and extremely patient she gave us options to consider, above all she was a pleasure to meet, and we felt in very good hands and able to make an informed purchase.

Reply from Bensons For Beds - Southampton151
Ordered a mattress, divan and headboard and was served by Nathan - he was excellent- knowledgeable but not pushy.
They kept us up to date about delivery schedules and held on to bed for a while while we were incapacitated.
The delivery team were also excellent- it was an extremely hot day but they were polite and efficient, taking the bed up to the room etc.
I would definitely recommend Bensons for quality & service. As a company they should be pleased to know how great their staff are!

Reply from Bensons For Beds - Southampton151
The members of the team including the delivery drivers were all great and very efficient will use them again

Reply from Bensons For Beds - Southampton151
Lovely sales lady and delivery men who were very polite and helpful

Reply from Bensons For Beds - Southampton151
Jonathan at Bensons for Beds Hedge End was very helpful and able to answer all questions, no pushy sales talk, very impressed, King Size Divan & Headboard ordered with 25% sale discount

Reply from Bensons For Beds - Southampton151
Excellent service from showroom to delivery. Staff knowledgeable and efficient.

Reply from Bensons For Beds - Southampton151
Very helpful staff with good information on all the bed choices. Efficient purchasing and delivery schedule.

Reply from Bensons For Beds - Southampton151
Great selection of beds and headboards to view and try with very helpful staff who did not get pushy. Thank you.

Reply from Bensons For Beds - Southampton151
Excellent from ordering to delivering. Kept informed each step

Reply from Bensons For Beds - Southampton151
A very good range of beds at very reasonable prices and excellent customer service including delivery, disposal of old bed and the building of my new bed plus moving my existing bed into another bedroom.

Reply from Bensons For Beds - Southampton151
The service in the store was very good and helpful. Natalie was particularly pleasant and offered good advice. Goods arrived on time and in order. the delivery people were very helpful.

Reply from Bensons For Beds - Southampton151

Reply from Bensons For Beds - Southampton151
We ordered 2 mattresses and Natalie was very helpful throughout, from helping us to find the right product to getting us the best savings. Thank you.

Reply from Bensons For Beds - Southampton151
My second time around and the service was still outstanding. I will definitely be recommending anyone that wants to buy a bed to go and buy at Bensons for beds . The Southampton branch is where I bought both my beds .

Reply from Bensons For Beds - Southampton151
I am not one for shopping. I have low tolerance for pushy sales people. I was interested in replacing my mattress. The sales assistance ( Azura ) was excellent. She asked the right questions and listened to my answers. From there she showed me several mattresses and based on what I said took me around the store until I found the perfect one! Also her delivery colleagues were very good. Excellent service the way all shops should provide!

Reply from Bensons For Beds - Southampton151
Aruta was very helpful and answered all our questions we would definitely come back to bensons

Reply from Bensons For Beds - Southampton151
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